bomber05

Hi guys,
hoping someone can help me with my issue, i have an intel 3.0ghz dual core processor which isn't running well, one of the cores is running nearly at maximum while the other core is running normally. When checking the performance in the task manager cpu is running at around 50% even tho no applications are running and system is pretty much in an idle state. With the 1 core running at maximum it is causing issues playing video footage causing the sound to stutter. I have restarted and cold booted the system many times, even leaving it not running for a while then switching it on. The system is booting very slowly also and some things are taking longer to process, not sure if the core is damaged or if something else is causing the problem. If you have an ideas on what it could be and suggestions on what i should do it would be greatly appreciated. Thank You.

linderman

Hello



please post your full system spec details with the make and model of your power supply unit

if you dont know this info you can download the freeware called everest home edition and then run the program, copy and paste the system summary into this thread

then download and run memtest86.com run the memory test for at least 2-3 hours

if that passes

then go to your hard drive manufacturer's website and download their free diagnostic drive utility at downloads/support

post back with the info from these inquiries


best regards '


joe

bomber05

Hi again, thanks for quick reply, below i have listed the summary for my system.It has an ATX PSU - 400 watt power supply. Memtest86 was run for 6 hrs with no errors.




Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JOE-773F6739ABF
User Name Joe

Motherboard
CPU Type DualCore Intel Pentium D 930, 3016 MHz (15 x 201)
Motherboard Name Unknown
Motherboard Chipset Intel Lakeport-G i945G
System Memory 1024 MB (DDR2-533 DDR2 SDRAM)
BIOS Type Award Modular (08/04/06)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce 6200 LE (256 MB)
3D Accelerator nVIDIA NV44
Monitor Plug and Play Monitor [NoDB] (16508955)

Multimedia
Audio Adapter Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

Storage
IDE Controller Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
SCSI/RAID Controller SCSI/RAID Host Controller
SCSI/RAID Controller VAX347S SCSI Controller
Floppy Drive Floppy disk drive
Disk Drive HDS722580VLAT20 (80 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive WDC WD3200AAKS-00SBA0 (298 GB, IDE)
Optical Drive LITE-ON DVDRW LDW-851S (DVD+RW:8x/4x, DVD-RW:4x/2x, DVD-ROM:12x, CD:40x/24x/40x DVD+RW/DVD-RW)
Optical Drive SCSIVAX DVD/CD-ROM SCSI CdRom Device
Optical Drive XP5565K DPT201R SCSI CdRom Device
SMART Hard Disks Status OK

Partitions
C: (NTFS) 20002 MB (6935 MB free)
E: (NTFS) 58525 MB (34405 MB free)
W: (NTFS) 29996 MB (9914 MB free)
X: (NTFS) 99998 MB (36942 MB free)
Y: (NTFS) 99998 MB (17396 MB free)
Z: (NTFS) 75249 MB (30436 MB free)
Total Size 374.8 GB (132.8 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC (192.168.1.13)
Network Adapter VMware Virtual Ethernet Adapter for VMnet1 (192.168.116.1)
Network Adapter VMware Virtual Ethernet Adapter for VMnet8 (192.168.142.1)

Peripherals
Printer HP Deskjet F300 series
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
USB2 Controller NEC uPD720101 USB 2.0 Enhanced Host Controller (v1.0)

Hope i have provided all the information required. Thank you

bomber05

Hello Again,
After playing around with my pc i have noticed one hard drive is struggling opening videos and folders where the other isn't, could the hard drive be effecting the processor or is it the other way around. thanks

1 g0t 0wn3d

What are the temps and voltages?

speedster123

http://www.extreme.outervision.com/psucalculator.jsp
[choose lite]

Add 30% to your final load. The 400 watt unknown brand supply appears short, but I dont want to jump the gun before you add up your hardware.

bomber05

Just checked the voltages and they are fine, having more wouldn't hurt but i am using less than i have available,i don't have much hardware running. The temperature is a little high, sits around 55 degrees celsius, that reading come through the bios.

speedster123

hello again
whats the name on the side of your supply, and what total did you arrive at after adding 30%?

linderman

go to the "slow" hard drive manufacturers website / download their diagnostic drive utility (free)

post back after the utility checks the mechanical condition of the drive

BTW >>>>> yes a bad drive "could" cause your symptoms

bomber05

Thanks guys for your help, replaced the hard drive and everything is working ok now.
Thank You

linderman

happy to hear you have got things "sorted"

Fairladyzx2plus

Hey buddy I think I know your problem it seems to me you have a pretty powerfull machine there what you need is more cooling this the reason your cpu is acting as it is http://www.emaxasp.com/superior/details.asp?item=FAN%2DGWWA01 this is a great site where there sell extra fans for under $10. Plus the customer service is superior.

ebackhus

I've also heard that AMD's Dual-Core Optimizer works well with Intel chips.