ASUS P4P800-E deluxe, Supramax external modem, locks up computer

johnnyasia · 10-02-2004, 06:55 PM

I just bought a Diamond SupraMax 56K External V.92, #SM56E
When I tried to install it, Windows locked up. After I rebooted
I was able to install the modem, but when I try to connect to
the internet, or run modem diagnostics, Windows freezes up
and I have to reboot.

I downloaded the latest Win2K drivers from the diamondmm.com site,
uninstalled then reinstalled the modem & software, same problem. I even did a clean install of Windows 2000, tried to install the modem, same problem.

Do you have any ideas about what the problem is? This is a new
computer, no other modems have ever been installed on it.

my system:

Windows 2000 Professional w/ service pack 3
ASUS P4P800-E DELUXE mainboard
P4 2.8EGHz
1GB Geil Dual Channel PC3200
Thermaltake 420 watt psu
WD 80 GB hard drive
ATI 7200 LE 32MB video card

+

Johnny Asia, Guitarist from the Future
http://johnnyasia.info

10-02-2004, 06:55 PM	#1 (permalink)
johnnyasia Member Join Date: Oct 2004 Posts: 62 OS: Win 2000	ASUS P4P800-E deluxe, Supramax external modem, locks up computer I just bought a Diamond SupraMax 56K External V.92, #SM56E When I tried to install it, Windows locked up. After I rebooted I was able to install the modem, but when I try to connect to the internet, or run modem diagnostics, Windows freezes up and I have to reboot. I downloaded the latest Win2K drivers from the diamondmm.com site, uninstalled then reinstalled the modem & software, same problem. I even did a clean install of Windows 2000, tried to install the modem, same problem. Do you have any ideas about what the problem is? This is a new computer, no other modems have ever been installed on it. my system: Windows 2000 Professional w/ service pack 3 ASUS P4P800-E DELUXE mainboard P4 2.8EGHz 1GB Geil Dual Channel PC3200 Thermaltake 420 watt psu WD 80 GB hard drive ATI 7200 LE 32MB video card + Johnny Asia, Guitarist from the Future http://johnnyasia.info