RobbyT

Hi there I have an acer aspire for a little over a year now so as you can imagin,,,, no tech support fron acer... anyway,,, when I turn it on,,, the power light comes on,,, the little satilite light comes on,,, no screen,,, no light in the mouse,,, the cooling fan turns on for about 30 seconds,,,, and then shuts down... It won't boot up,,, won't do anything with the boot discs,,, although the dvd drive does work....,,, just won't boot up ,,, I have allot of stuff on this computer i need ..... Any help would be awesome as I am certainly worried...P.S. It work just fine last night shut down properly as well but nothing today......... HELP PLEASE

night_shift

Hi RobbyT

First don't worry about all your stuff, that can be recovered easily if need be.

Try this first:

1. Remove the battery and AC cord. Remove the bottom cover/covers of your laptop and make sure the cooling path is free of fluff and dust. Check the heat sink on the CPU is not loose, if so tighten the screws back down that hold it on.
2. Remove and reseat your RAM modules.
3. Replace your covers.
4. Hold down your power button for 1 minute (Battery and AC still disconnected).
5. Replace your AC power (not battery) and turn on.

This is called a hard reset. If it works COOL, then replace your battery. If not then we will try something else.

Good luck.

RobbyT

OMG,,, you are the man ,,,, I thank you so much,,,, it worked!!!!!!! thank you thank you thank you I am so in debted to you I am up and running I love this site and if there is anything I can do ,,, just say the word........

night_shift

Dude your welcome.

Remember to do regular backups of your data onto cd/dvd or an external HD.