Laptop stalls on startup

GWats · 11-03-2009, 08:35 PM

My daughter just received a refurbished laptop from the grandparents as a birthday gift. It worked fine for a few days but now it won't go very far during startup. It's a Compac Presario V2000 and I can't even tell what the OS is or any other details. The startup screen shows 5 lines and just repeats over and over. There is also an unnerving rather prominent clicking noise that persists as it rolls through the attempted startup. Below are the five lines.

Intel UNDI, PXE-2.0 (build 082)
Copyright © 199702000 Intel Corporation

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media Test Failure, check cable
PXE-M0F: Exiting PXE ROM.

Is there something I can do?

Madcatz · 11-04-2009, 08:50 AM

The computer is trying to boot from a network, thats what the PXE boot is.

You can go into the bios and change the boot order to make the hard drive boot before the network. HP's and compaq's normally say what button to push to access setup or ROM setup. Normally its either F2 or F10 to access the bios.

Once in the bios, you should see boot options or boot order. Go to there and change it so the hard drive boots before the network. Then exit and save it and see if it goes into windows.

GWats · 11-04-2009, 05:45 PM

OK, so I'm in the BIOS Setup Utility > Advanced > Boot Order. It lists the following:
Floppy Diskette Drive
ATAPI CD-ROM Drive
Hard Drive
Network Adapter
That sounds like what you say it should look like. Should I change anything?
Once I exit out of BIOS Setup, I'm right back to the same message on startup

Madcatz · 11-05-2009, 06:37 AM

Ok, that is the order it should be. Go back into the bios, sometimes it will be on the very first page, but look to see if the bios even sees the hard drive there. They will normally say something like the model number of the drive in there, for example some may say Seagate SQ903457AS, or Hitachi 871202089GT. Are there any strange looking characters in the name?

I would also reseat the hard drive. Then download a hard drive diagnostic, you can click the link in my sig, click on the brand for your hard drive and download thier bootable cd image diagnostic program. You will need a burning program that can burn a .iso to a cd, then boot your computer to that disc and run the tests.

11-03-2009, 08:35 PM	#1 (permalink)
GWats Registered User Join Date: May 2009 Posts: 4 OS: XP	Laptop stalls on startup My daughter just received a refurbished laptop from the grandparents as a birthday gift. It worked fine for a few days but now it won't go very far during startup. It's a Compac Presario V2000 and I can't even tell what the OS is or any other details. The startup screen shows 5 lines and just repeats over and over. There is also an unnerving rather prominent clicking noise that persists as it rolls through the attempted startup. Below are the five lines. Intel UNDI, PXE-2.0 (build 082) Copyright © 199702000 Intel Corporation For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326) PXE-E61: Media Test Failure, check cable PXE-M0F: Exiting PXE ROM. Is there something I can do?

11-04-2009, 08:50 AM	#2 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,424 OS: XP/7/Server 2008 My System	Re: Laptop stalls on startup The computer is trying to boot from a network, thats what the PXE boot is. You can go into the bios and change the boot order to make the hard drive boot before the network. HP's and compaq's normally say what button to push to access setup or ROM setup. Normally its either F2 or F10 to access the bios. Once in the bios, you should see boot options or boot order. Go to there and change it so the hard drive boots before the network. Then exit and save it and see if it goes into windows. __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier

11-04-2009, 05:45 PM	#3 (permalink)
GWats Registered User Join Date: May 2009 Posts: 4 OS: XP	Re: Laptop stalls on startup OK, so I'm in the BIOS Setup Utility > Advanced > Boot Order. It lists the following: Floppy Diskette Drive ATAPI CD-ROM Drive Hard Drive Network Adapter That sounds like what you say it should look like. Should I change anything? Once I exit out of BIOS Setup, I'm right back to the same message on startup

11-05-2009, 06:37 AM	#4 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,424 OS: XP/7/Server 2008 My System	Re: Laptop stalls on startup Ok, that is the order it should be. Go back into the bios, sometimes it will be on the very first page, but look to see if the bios even sees the hard drive there. They will normally say something like the model number of the drive in there, for example some may say Seagate SQ903457AS, or Hitachi 871202089GT. Are there any strange looking characters in the name? I would also reseat the hard drive. Then download a hard drive diagnostic, you can click the link in my sig, click on the brand for your hard drive and download thier bootable cd image diagnostic program. You will need a burning program that can burn a .iso to a cd, then boot your computer to that disc and run the tests. __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier