cant recover from cd

nalco · 10-24-2009, 12:22 AM

hello,
i turned off computer while its configuring (i guess). now cant open the computer, it says stop: 0x0000009c error. i even cant open at safe mode,
inserted the recovery cd, and tried to boot,
first it says loading files first but again i saw the blue screen. i even cant recover
my laptop is less than 1 y/o.

anyone can help me pls ??
thx in advence...

toshiba
amd turion mobile processor zm-80
vista home 64-bit sp1

nalco

**jcgriff2** · 10-24-2009, 08:37 AM

The bugcheck 0x0000009c = fatal machine check exception

Did you use the Vista DVD that you burned on the Toshiba? Did you try the recovery partition?

0x0000009c bugcheck was replaced with 0x124 WHEA in Vista. Any chance you tried an XP disk to boot with?

usasma · 10-24-2009, 10:19 AM

Why did you decide to restore your system using the disks?
Were these disks that you made, or were they the Toshiba disks that came with the system?

win98forever · 10-24-2009, 02:15 PM

I'm not a tech.
Sounds like stopping the configuration corrupted something. Was this a configuration of the OS or configuratioin of an added program? That answer may mean you need to do something other than what I write below.

The discs you used I am assuming you made them on first startup according to instructions. I had a huge problem using them my first time too. It seems there is an open secret with Toshiba's that you must press C as it boots to go into the recovery mode. I have since found pressing F12 will give you a menu of options for which drive you want to boot from. Highlight the option and it will boot from that drive when you press Enter.

Good Luck

LaptopNomad · 10-25-2009, 01:56 AM

Run the diagnostic utility of the manufacturer. If ok run the diag util from the harddisk supplier. If ok, remove / reseat memory and try again. If ok, then repair your windows install after a backup of the fill disk with either drive image or copy it manually.

10-24-2009, 12:22 AM	#1 (permalink)
nalco Registered User Join Date: Oct 2009 Posts: 1 OS: vista home prem	cant recover from cd hello, i turned off computer while its configuring (i guess). now cant open the computer, it says stop: 0x0000009c error. i even cant open at safe mode, inserted the recovery cd, and tried to boot, first it says loading files first but again i saw the blue screen. i even cant recover my laptop is less than 1 y/o. anyone can help me pls ?? thx in advence... toshiba amd turion mobile processor zm-80 vista home 64-bit sp1 nalco

10-24-2009, 08:37 AM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,114 OS: Windows 7, Vista Ultimate My System	Re: cant recover from cd The bugcheck 0x0000009c = fatal machine check exception Did you use the Vista DVD that you burned on the Toshiba? Did you try the recovery partition? 0x0000009c bugcheck was replaced with 0x124 WHEA in Vista. Any chance you tried an XP disk to boot with? __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

10-24-2009, 10:19 AM	#3 (permalink)
usasma Tech Hardware Team Join Date: Apr 2009 Location: Southeastern CT, USA Posts: 1,632 OS: Vista (x64); Win7 (x32 & x64)	Re: cant recover from cd Why did you decide to restore your system using the disks? Were these disks that you made, or were they the Toshiba disks that came with the system? __________________ aka John MVP Windows - Desktop Experience "There are very few problems in life that can't be fixed by the proper application of high explosives" If I haven't replied in 48 hours, please send me a PM.

10-24-2009, 02:15 PM	#4 (permalink)
win98forever Registered User Join Date: Sep 2009 Posts: 113 OS: w2k	Re: cant recover from cd I'm not a tech. Sounds like stopping the configuration corrupted something. Was this a configuration of the OS or configuratioin of an added program? That answer may mean you need to do something other than what I write below. The discs you used I am assuming you made them on first startup according to instructions. I had a huge problem using them my first time too. It seems there is an open secret with Toshiba's that you must press C as it boots to go into the recovery mode. I have since found pressing F12 will give you a menu of options for which drive you want to boot from. Highlight the option and it will boot from that drive when you press Enter. Good Luck Last edited by win98forever; 10-24-2009 at 02:16 PM.

10-25-2009, 01:56 AM	#5 (permalink)
LaptopNomad Registered User Join Date: Jan 2009 Location: Middle-East Posts: 21 OS: XP, Ubuntu, Mac, Fedora	Re: cant recover from cd Run the diagnostic utility of the manufacturer. If ok run the diag util from the harddisk supplier. If ok, remove / reseat memory and try again. If ok, then repair your windows install after a backup of the fill disk with either drive image or copy it manually. __________________ Extreme laptop travel in the Middle-East and Asia ------------------------------------------------------ laptop-junction.com