Blank Screen

wickywoo · 10-23-2009, 09:19 AM

Hey guys,i need a bit of help here,i have a Toshiba Satellite laptop,i havent used it for a couple of weeks,tried to boot it up today the screen remains blank on boot up but the power lights all work as though there isn't a problem,i'm a photographer so really need my laptop,any help is gratefully received

Wickywoo

night_shift · 10-24-2009, 02:22 AM

Try this first:

1. Remove battery.
2. Remove AC power.
3. Remove and reseat your RAM modules.
4. Replace your RAM modules.
5. Hold down your power button for 1 minute.
6. Replace your AC power (not battery) and turn on.

This is called a hard reset. If it works COOL, then replace your battery. If not then we will try something else. Good luck.

LaptopNomad · 10-25-2009, 01:53 AM

If it locksup without harddisk activity, most likely it's stuck in pre-BIOS POST (Power On Self Test). First check memory, remove and reseat the RAM modules. If still nothing start removing harddisk, PCI cards and see if you can get into BIOS setup. If so the last removed component is most likely faulty or the corresponding part on the motherboard.

If in warranty, first call helpdesk.

wickywoo · 10-25-2009, 03:40 PM

Ok thanks for that guys,at the min my laptop is in my nieces house,her hubby is taking a look at it,i will pass on this info to him and when i can i'll get right back to you,thanks again

wickywoo AKA Ricky

10-23-2009, 09:19 AM	#1 (permalink)
wickywoo Registered User Join Date: Oct 2009 Location: Cheshire Posts: 2 OS: windows xp	Blank Screen Hey guys,i need a bit of help here,i have a Toshiba Satellite laptop,i havent used it for a couple of weeks,tried to boot it up today the screen remains blank on boot up but the power lights all work as though there isn't a problem,i'm a photographer so really need my laptop,any help is gratefully received Wickywoo

10-24-2009, 02:22 AM	#2 (permalink)
night_shift Registered User Join Date: Sep 2009 Location: UK Posts: 262 OS: Vista, XP Pro, Ubuntu	Re: Blank Screen Try this first: 1. Remove battery. 2. Remove AC power. 3. Remove and reseat your RAM modules. 4. Replace your RAM modules. 5. Hold down your power button for 1 minute. 6. Replace your AC power (not battery) and turn on. This is called a hard reset. If it works COOL, then replace your battery. If not then we will try something else. Good luck. __________________ Please Post Back It’s nice to know if the Forum has helped or not

10-25-2009, 01:53 AM	#3 (permalink)
LaptopNomad Registered User Join Date: Jan 2009 Location: Middle-East Posts: 21 OS: XP, Ubuntu, Mac, Fedora	Re: Blank Screen If it locksup without harddisk activity, most likely it's stuck in pre-BIOS POST (Power On Self Test). First check memory, remove and reseat the RAM modules. If still nothing start removing harddisk, PCI cards and see if you can get into BIOS setup. If so the last removed component is most likely faulty or the corresponding part on the motherboard. If in warranty, first call helpdesk. __________________ Extreme laptop travel in the Middle-East and Asia ------------------------------------------------------ laptop-junction.com

10-25-2009, 03:40 PM	#4 (permalink)
wickywoo Registered User Join Date: Oct 2009 Location: Cheshire Posts: 2 OS: windows xp	Re: Blank Screen Ok thanks for that guys,at the min my laptop is in my nieces house,her hubby is taking a look at it,i will pass on this info to him and when i can i'll get right back to you,thanks again wickywoo AKA Ricky