Laptop shut down on it's own; won't restart- tried this - help please

wallace6 · 10-19-2009, 09:20 AM

I have a Gateway Model M-6337. It shut down on its own with battery charged and plugged in charging. Now it will not start. No power light, no sounds, no screen light, etc. I tried what was suggested on another forum of taking the battery out, disconnecting power source, holding power button down for 30 seconds, plug in powersource, then try restarting without battery. This did not help. The unit is a little over a year old.
Thanks for your help.

night_shift · 10-19-2009, 03:49 PM

When you plug it in to your power supply, try giving the power supply jack plug at the laptop end a wiggle to see if your power light comes on. If it does then your power jack socket in the laptop has come loose. This means resoldering the jack socket back onto the motherboard. This is a common problem.

**** Please Post back on your progress. It’s nice to know if the forum has helped or not. ****

10-19-2009, 09:20 AM	#1 (permalink)
wallace6 Registered User Join Date: Oct 2009 Posts: 1 OS: vista	Laptop shut down on it's own; won't restart- tried this - help please I have a Gateway Model M-6337. It shut down on its own with battery charged and plugged in charging. Now it will not start. No power light, no sounds, no screen light, etc. I tried what was suggested on another forum of taking the battery out, disconnecting power source, holding power button down for 30 seconds, plug in powersource, then try restarting without battery. This did not help. The unit is a little over a year old. Thanks for your help.

10-19-2009, 03:49 PM	#2 (permalink)
night_shift Registered User Join Date: Sep 2009 Location: UK Posts: 281 OS: Vista, XP Pro, Ubuntu	Re: Laptop shut down on it's own; won't restart- tried this - help please When you plug it in to your power supply, try giving the power supply jack plug at the laptop end a wiggle to see if your power light comes on. If it does then your power jack socket in the laptop has come loose. This means resoldering the jack socket back onto the motherboard. This is a common problem. **** Please Post back on your progress. It’s nice to know if the forum has helped or not. **** Last edited by night_shift; 10-19-2009 at 03:56 PM.