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Old 10-07-2009, 04:26 PM   #1 (permalink)
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XP on Gateway MX8734 One More Issue

Everything on the machine is working great, actually quite a fast machine.

One issue remains, the USB. When I plug a device in such as a USB thumb drive, it detects the drive, advises it is installed and ready for use however when I go to windows explore I cannot see anything on the drive. Any suggestions are appreciated.
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Old 10-07-2009, 04:30 PM   #2 (permalink)
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Re: XP on Gateway MX8734 One More Issue

Right Click on "My Computer" - Select "Manage"
Or Click Start, click Run, type compmgmt.msc, and then click OK.
and select Disk Managment and tell me what do you see...
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Old 10-07-2009, 04:40 PM   #3 (permalink)
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Re: XP on Gateway MX8734 One More Issue

When I go to disk management, I see the hard drive and the cd but not the usb drive. Also, I tried to format it and nothing happens.
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Old 10-07-2009, 04:42 PM   #4 (permalink)
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Re: XP on Gateway MX8734 One More Issue

Can you post a screenshot from the disk managment ?
Also is there any drivers conflight in the Device Manager ?
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Old 10-07-2009, 04:46 PM   #5 (permalink)
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Re: XP on Gateway MX8734 One More Issue

No conflicts that I can see, I just loaded xp on this machine and you can scroll down a little and see what I've been going through.

What exactly are you wanting to see in disk manager?
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Old 10-07-2009, 04:54 PM   #6 (permalink)
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Re: XP on Gateway MX8734 One More Issue

Now when I click to remove the device it is saying the device can't be stopped, try later.
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Old 10-07-2009, 06:03 PM   #7 (permalink)
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Re: XP on Gateway MX8734 One More Issue

I plugged in a printer and it recognized it and tried to install drivers but failed, help with my usb issue please.
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Old 10-07-2009, 10:08 PM   #8 (permalink)
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Re: XP on Gateway MX8734 One More Issue

I uninstalled all the usb entry in device manager, windows xp sp3 installed all the drivers back. When I plug in a usb drive, it tells me to reboot for it to work. If I leave the drive plugged in, the computer will not boot past bios screen. During this time I noticed the light within the cruzer usb drive goes from bright to dim returning to bright, up and down. If I pull out the drive the computer boots normally. What am I missing?
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Old 10-08-2009, 10:49 PM   #9 (permalink)
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Problems with USB

I have reloaded XP three times on this gateway mx8734 vista xp downgrade in hopes the order I was installing drivers might make a difference. The USB's sometimes recognize a usb memory stick (sometimes not) but even when detected, maufacturer stated and all, when I go to windows explore nothing is seen. Does anyone have an idea on anything I can check?
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Old 10-09-2009, 12:40 AM   #10 (permalink)
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Re: XP on Gateway MX8734 One More Issue

Hi
I have merged your post seeing they are related to your issue (USB)
I will aslo attach the thread for others to view when we downgraded this laptop from Vista to XP:
[SOLVED] XP on Gateway MX8734

I noticed you stated in the above thread you had to do a reinstall because you forgot to install the Chipset driver. Is this the one you installed?
http://downloadcenter.intel.com/Deta...18052&lang=eng

I assisted you with some of the drivers, (Chipset, Video, Ethernet Controller,
Modem device on HD Audio Bus, Network Controller) but not all.

Can you post the list of drivers that you have installed that I did not assist you with (Audio, Card Reader, Touch pad)?

I do not believe they are related to your USB issue, but they may.
If you attempted to install numerous drivers when you tried to get a device to work did you remove the "old" drivers first. Traces of bad installs (drivers)
can cause issues.

Does the USB ports work with other devcies (other than this flash drive)?
What is the make and model of the printer?
What errors do you have when you try to install the printer?

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Old 10-09-2009, 07:45 AM   #11 (permalink)
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Re: XP on Gateway MX8734 One More Issue

I start with this:
http://downloadcenter.intel.com/Deta...18052&lang=eng
infinst911autol.exe

Interesting note here:

**Important**
The Intel Chipset Device Software provides functionality for AGP and USB, not drivers for AGP or USB. DO NOT DOWNLOAD THIS UTILITY IF YOUR DEVICE MANUFACTURER IS RECOMMENDING IT TO CORRECT AN "AGP DRIVER," "AGP GART," OR "USB DRIVER" ISSUE; IT WILL NOT CORRECT YOUR ISSUE.



http://downloadcenter.intel.com/Deta...16835&lang=eng
Intel® Graphics Media Accelerator Driver for Windows* XP (exe)
winxp_14324.exe



http://support.gateway.com/support/d...&uid=247329721
Media Card Reader
D20003-003-001


http://support.gateway.com/support/d...&uid=247329583
Motorola Modem Driver
D20005-002-001


http://downloadcenter.intel.com/Deta...x?DwnldID=4275
Ethernet Adapter
PRO2KXP_v14_0.exe


http://downloadcenter.intel.com/Deta...17751&lang=eng
Wireless Lan: Intel 3945ABG Wireless LAN
ICS_Dx32.exe



http://support.gateway.com/support/d...&uid=247329790
TI Media Card Reader
D20009-000-001


http://support.gateway.com/support/d...&uid=247329196
Sigmatel Audio Driver
D20023-002-001


http://support.gateway.com/support/d...&uid=247328772
Touch Pad Driver
D20023-002-001.exe


I have tried three different flash drives, there are four usb ports, symptoms vary by port. Some times it will say recognized the drive, installing and ready but when I check in windows explore noting there. Sometimes it will say device not recognized and sometimes it will lock up the machine and a couple of times bsod and reboot.

The printer is a HP 6800 which is identified when I plug it in however after letting it install drivers it will just say "Device may not work properly"


Bill, I am trying to be as complete as possible.

Bill
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Old 10-09-2009, 07:57 AM   #12 (permalink)
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Re: XP on Gateway MX8734 One More Issue

One other item of interest, when I try to run driver detective (already paid for) I get an error and it will not let me update anything. This is the only program I have had any problems with thus far.
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Old 10-10-2009, 01:43 PM   #13 (permalink)
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Re: XP on Gateway MX8734 One More Issue

HI,
The only driver I "see" that may cause issues is the Audio Driver (Vista).
If you have no sound issues I would leave it alone for now.

As far as the USB devices
Disconnect any USB devices you may have attached
Go to the Device Manager
Uninstall ALL the devices you see listed under USB
If windows prompts you to restart the computer select CANCEL until ALL USB devices are uninstalled.
Reboot the computer
Allow windows to reinstall the drivers

Connect the USB device and see if windows will configure it.

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Old 10-11-2009, 08:31 AM   #14 (permalink)
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Re: XP on Gateway MX8734 One More Issue

I have remove the usb devices several times and it does not correct the problem. It is like the computer cannot properly communicate with devices. I have an external usb mouse on it right now and works fine. I will uninstall the audio if you think that may help. Again, the com[uter sees the device such as a usb drive but cannot read what is on it and trying different usb ports results in the computer rebooting.
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Old 10-11-2009, 10:37 AM   #15 (permalink)
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Re: XP on Gateway MX8734 One More Issue

Hi,
Enter the BIOS and (usually under the Advanced settings), see if the BIOS is set to Auto for IRQ Assignments.

Can I get a Full Everest Report from this XP Install?

Thanks,
Bill
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Old 10-11-2009, 11:57 AM   #16 (permalink)
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Re: XP on Gateway MX8734 One More Issue

I will check the bios and run everest.
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Old 10-11-2009, 11:59 AM   #17 (permalink)
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Re: XP on Gateway MX8734 One More Issue

Thanks,
Bill
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Old 10-11-2009, 12:19 PM   #18 (permalink)
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Re: XP on Gateway MX8734 One More Issue

Even under advanced this bios setup does not show IRQ info or selection, very abreviated setup. I donloaded everest and get "i945GM/PM Calistoga Chipset is not supported by this version of everest submit to get it included in later release.

My gosh this is getting to be a pain, I keep thinking something really basic was missed/incorrect when setting it up.

I did delete the audio driver, no change except windows trys to install and gives me the old this device may not work correctly and when I plug in a usb drive it locks up the computer.
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Old 10-11-2009, 12:33 PM   #19 (permalink)
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Re: XP on Gateway MX8734 One More Issue

I ran a SIW report but it wond't let me upload, do you want me to try a belarc?

I am getting a lot of internet explorer errors, must shut down etc. maybe this whole thing is not running to good.
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Old 10-11-2009, 01:01 PM   #20 (permalink)
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Re: XP on Gateway MX8734 One More Issue

Try the trial edition here:
http://www.lavalys.com/products.php?...lid=35&lang=en

Is the computer fully updated with MS Updates?
What is your IE version (IE6, IE7, IE8)?

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