BSOD in games on laptop

Grumse · 10-05-2009, 02:43 AM

Hello, I'm new to this forum, but hopefully you guys are able to help me.

I've got an Acer Laptop: TravelMate 6592G
Intel Due processor T9300 (2.5GHz, 800MHz FSB, 6MB L2 cache)

My laptop have some issues in certain games for unknown reasons, games such as: Warcraft3 and Splinter Cell
I've played lots of other games, but I have no idea why my laptop crashes in wc3 and some other games.

I've tried to run Memtest86+, without finding any errors. I've tried to see if my system was outdated, no succes...

Can anyone please help?

Madcatz · 10-05-2009, 10:03 AM

Whats the BSOD error message you get? and the error number? if it goes away too quick to tell, then you can turn off the auto restart by Right click My Computer > Properties > Advanced Tab > Settings under startup and recovery > Uncheck Automatic Restart. Click ok out of all that, and that will keep the bsod up so you can get the info from it.

And does it only bsod while playing games? how warm is the bottom of the laptop when it crashes?

Grumse · 10-05-2009, 10:39 AM

I dont know the message of the BSOD, but I'll try to note it the next time it occurs.
It's kinda random in which games my laptop BSOD. I've played "Generals + Zero Hour" along with all Steambased games. Unreal Tournament works, but when it comes to Splinter Cell, Wc3 and Hitman it crashes every 20-60 minuttes.

Madcatz · 10-05-2009, 10:49 AM

one thing you could try and do to see about recreating the problem, play one of the games that does work fine, turn the graphics settings all the way up and see if it bsod's for you.

As far as what games your playing, I'm not sure how Steam does thier games, if its fully installed on your PC, or if its a minor install that just accesses the game on thier server. But the games your having problems with I know are full installs, basiclly they are ran 100% on your computer, am not sure if steam is or not. That would be the only difference I could think of other than just how graphics/cpu intensive they are.

But try the graphics settings, and let me know how that turns out, and also post what error the bsod is and how hot is the bottom of the laptop.

Grumse · 10-10-2009, 08:37 AM

Well, I've got a new problem so to say.
I tried to update most of my drivers etc. - to see if THAT was the issue.
But now instead of BSOD'ing it just freezes the screen without displaying any errors or like.
I'm not sure if it was actually due to me updating the drivers, but it just happened after.

When I restart after the 'freezing' my computer doesn't display an error message like it used to: "An error occured, would you like to inform Microsoft etc."

Any suggestions!? I'm going insane

Madcatz · 10-12-2009, 07:13 AM

Well, freezing and no bsod is a little worse imo, with a bsod it at least says windows saw an error and pointed you toward it. Freezing means you get nothing.

Did you try the graphics settings as I suggested before? and did you get a chance to see what the bsod error was?

Grumse · 10-13-2009, 03:00 AM

Okay, so my laptop actually just BSOD'ed several times in the Splinter Cell Double Agent game. The settings in the game weren't at the highest, but more than average.
My BSOD message:

(translated from danish..)

Unit-driver was stuck in an infinite/unending loop -> Problem with unit or unit-driver (if the unit-driver is the problem, then it means that it doesn't program the hardware correct)

***STOP: 0x000000EA (0x8A15C020, 0x8664A5F0, 0xBA50BCBC, 0x00000001)

ati2dvag

^ I'm sure about "ati2dvag", what that is.. I just wrote down anything I'd guess was of any importance.

Madcatz · 10-13-2009, 07:59 AM

ok, 0xEA stop error is when the video driver is waiting around for the video card to go back into a "ready" state again, basically it goes into a loop and the two stop working together. This happens mostly with video intensive programs.

First thing, update your video driver.
If it still gives you problems after that, then turn the graphics settings down as much as possible, also try playing at a lower resolution.

10-05-2009, 02:43 AM	#1 (permalink)
Grumse Registered User Join Date: Oct 2009 Posts: 5 OS: XP	BSOD in games on laptop Hello, I'm new to this forum, but hopefully you guys are able to help me. I've got an Acer Laptop: TravelMate 6592G Intel Due processor T9300 (2.5GHz, 800MHz FSB, 6MB L2 cache) My laptop have some issues in certain games for unknown reasons, games such as: Warcraft3 and Splinter Cell I've played lots of other games, but I have no idea why my laptop crashes in wc3 and some other games. I've tried to run Memtest86+, without finding any errors. I've tried to see if my system was outdated, no succes... Can anyone please help?

10-05-2009, 10:03 AM	#2 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,424 OS: XP/7/Server 2008 My System	Re: BSOD in games on laptop Whats the BSOD error message you get? and the error number? if it goes away too quick to tell, then you can turn off the auto restart by Right click My Computer > Properties > Advanced Tab > Settings under startup and recovery > Uncheck Automatic Restart. Click ok out of all that, and that will keep the bsod up so you can get the info from it. And does it only bsod while playing games? how warm is the bottom of the laptop when it crashes? __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier

10-05-2009, 10:39 AM	#3 (permalink)
Grumse Registered User Join Date: Oct 2009 Posts: 5 OS: XP	Re: BSOD in games on laptop I dont know the message of the BSOD, but I'll try to note it the next time it occurs. It's kinda random in which games my laptop BSOD. I've played "Generals + Zero Hour" along with all Steambased games. Unreal Tournament works, but when it comes to Splinter Cell, Wc3 and Hitman it crashes every 20-60 minuttes.

10-05-2009, 10:49 AM	#4 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,424 OS: XP/7/Server 2008 My System	Re: BSOD in games on laptop one thing you could try and do to see about recreating the problem, play one of the games that does work fine, turn the graphics settings all the way up and see if it bsod's for you. As far as what games your playing, I'm not sure how Steam does thier games, if its fully installed on your PC, or if its a minor install that just accesses the game on thier server. But the games your having problems with I know are full installs, basiclly they are ran 100% on your computer, am not sure if steam is or not. That would be the only difference I could think of other than just how graphics/cpu intensive they are. But try the graphics settings, and let me know how that turns out, and also post what error the bsod is and how hot is the bottom of the laptop. __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier

10-10-2009, 08:37 AM	#5 (permalink)
Grumse Registered User Join Date: Oct 2009 Posts: 5 OS: XP	Re: BSOD in games on laptop Well, I've got a new problem so to say. I tried to update most of my drivers etc. - to see if THAT was the issue. But now instead of BSOD'ing it just freezes the screen without displaying any errors or like. I'm not sure if it was actually due to me updating the drivers, but it just happened after. When I restart after the 'freezing' my computer doesn't display an error message like it used to: "An error occured, would you like to inform Microsoft etc." Any suggestions!? I'm going insane

10-12-2009, 07:13 AM	#6 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,424 OS: XP/7/Server 2008 My System	Re: BSOD in games on laptop Well, freezing and no bsod is a little worse imo, with a bsod it at least says windows saw an error and pointed you toward it. Freezing means you get nothing. Did you try the graphics settings as I suggested before? and did you get a chance to see what the bsod error was? __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier

10-13-2009, 03:00 AM	#7 (permalink)
Grumse Registered User Join Date: Oct 2009 Posts: 5 OS: XP	Re: BSOD in games on laptop Okay, so my laptop actually just BSOD'ed several times in the Splinter Cell Double Agent game. The settings in the game weren't at the highest, but more than average. My BSOD message: (translated from danish..) Unit-driver was stuck in an infinite/unending loop -> Problem with unit or unit-driver (if the unit-driver is the problem, then it means that it doesn't program the hardware correct) ***STOP: 0x000000EA (0x8A15C020, 0x8664A5F0, 0xBA50BCBC, 0x00000001) ati2dvag ^ I'm sure about "ati2dvag", what that is.. I just wrote down anything I'd guess was of any importance.

10-13-2009, 07:59 AM	#8 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,424 OS: XP/7/Server 2008 My System	Re: BSOD in games on laptop ok, 0xEA stop error is when the video driver is waiting around for the video card to go back into a "ready" state again, basically it goes into a loop and the two stop working together. This happens mostly with video intensive programs. First thing, update your video driver. If it still gives you problems after that, then turn the graphics settings down as much as possible, also try playing at a lower resolution. __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier