Dell Latitude - D620 // OS error or worse !?!

michael.cusic · 09-18-2009, 11:49 AM

Hi guys,

I've included screenshots below. After booting-up my laptop, I can vaguely see the "Dell" logo / splash screen.

Next appears the Win XP "advanced options" and eventually the Win XP "loading" screen, but by this time the screen nearly indecipherable. -- And then the screen goes entirely blank.

I've attached screenshots for clarity.

screen 1: http://i34.tinypic.com/2060px2.jpg
----------
screen 2: http://i35.tinypic.com/142escj.jpg
----------
screen 3: http://i35.tinypic.com/2hibbl3.jpg
----------
screen 4: http://i35.tinypic.com/10igrbk.jpg

I have no idea where to even begin trying to correct this problem!

I've been here a couple times before, and you guys are the best! Thanks for any help you could provide me w/ this problem.

Mike

Madcatz · 09-18-2009, 03:07 PM

hook it up to an external monitor, see if it gives you the same problem.

if you move the screen back and forth, does it change the picture at all?

michael.cusic · 09-20-2009, 10:19 AM

sorry for the (very) late reply...

i tried both connecting the laptop to an external monitor AND adjusting the screen @ various degrees to troubleshoot the display -- no dice.

the display appears no different.

so whaddaya think? is this repairable?

Madcatz · 09-21-2009, 07:13 AM

Ok, messed up display on both internal and external monitors, even on the dell logo screen. You could try and do a BIOS udpate, but my guess is that you need to replace the VGA board if your computer has one, or replace the motherboard if it does not have a VGA board.

michael.cusic · 09-21-2009, 01:33 PM

sets laptop aside to continue w/ regular life...

09-18-2009, 11:49 AM	#1 (permalink)
michael.cusic Registered User Join Date: Sep 2009 Location: Detroit, MI Posts: 3 OS: XP	Dell Latitude - D620 // OS error or worse !?! // plz halp!! Hi guys, I've included screenshots below. After booting-up my laptop, I can vaguely see the "Dell" logo / splash screen. Next appears the Win XP "advanced options" and eventually the Win XP "loading" screen, but by this time the screen nearly indecipherable. -- And then the screen goes entirely blank. I've attached screenshots for clarity. screen 1: http://i34.tinypic.com/2060px2.jpg ---------- screen 2: http://i35.tinypic.com/142escj.jpg ---------- screen 3: http://i35.tinypic.com/2hibbl3.jpg ---------- screen 4: http://i35.tinypic.com/10igrbk.jpg I have no idea where to even begin trying to correct this problem! I've been here a couple times before, and you guys are the best! Thanks for any help you could provide me w/ this problem. Mike Last edited by michael.cusic; 09-18-2009 at 12:10 PM.

09-18-2009, 03:07 PM	#2 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,424 OS: XP/7/Server 2008 My System	Re: Dell Latitude - D620 // OS error or worse !?! hook it up to an external monitor, see if it gives you the same problem. if you move the screen back and forth, does it change the picture at all? __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier

09-20-2009, 10:19 AM	#3 (permalink)
michael.cusic Registered User Join Date: Sep 2009 Location: Detroit, MI Posts: 3 OS: XP	Re: Dell Latitude - D620 // OS error or worse !?! sorry for the (very) late reply... i tried both connecting the laptop to an external monitor AND adjusting the screen @ various degrees to troubleshoot the display -- no dice. the display appears no different. so whaddaya think? is this repairable?

09-21-2009, 07:13 AM	#4 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,424 OS: XP/7/Server 2008 My System	Re: Dell Latitude - D620 // OS error or worse !?! Ok, messed up display on both internal and external monitors, even on the dell logo screen. You could try and do a BIOS udpate, but my guess is that you need to replace the VGA board if your computer has one, or replace the motherboard if it does not have a VGA board. __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier

09-21-2009, 01:33 PM	#5 (permalink)
michael.cusic Registered User Join Date: Sep 2009 Location: Detroit, MI Posts: 3 OS: XP	thks for ur help!! u've put an end to my misery!! sets laptop aside to continue w/ regular life...