[SOLVED] Toshiba M4O problem

forenplayer · 09-03-2009, 09:11 PM

My satellite M40 laptop wouldt turn on when i got home today. When i pressed power button, led lights would come on, laptop would make clicking sound and would turn off. I tryed taking battery out, same thing. At one point it did turned on, got as far as Welcome screen and then turned off.
I left it alone for an hour, then tryed it again and now it works fine, it's been running for half an hour. Fan seems to work. Can this be a software problem?
What test can i do to determine what happened?

forenplayer · 09-04-2009, 07:19 AM

Can anybody help?

forenplayer · 09-04-2009, 05:02 PM

Now it doesn't turn on again, what can I do?

forenplayer · 09-04-2009, 08:42 PM

is this a live forum? come on mods, can anyone reply

**BCCOMP** · 09-04-2009, 09:54 PM

Hi,
Lets see if this helps.
Unplug the AC Adapter
Remove the battery
Press and hold down the power button for 30 seconds.

Reinstall the battery and the AC Adapter.
See if the computer will boot up.

Also besure the vents are free of dust.
Use a can of compressed air and blow out the vents.

Bill

forenplayer · 09-05-2009, 06:48 AM

tryed it, no luck

Ken1569 · 09-05-2009, 06:53 AM

sounds to me the Hard Drive has gone out! Clicking is what happens if HD is out! - if it wont reboot? or boot - OS then HD is out!

Just my two cents on the problem = cause it happen to me

**BCCOMP** · 09-05-2009, 07:16 AM

Does the computer post the Toshiba screen?
Are you able to enter the BIOS?
Does the BIOS detect the harddrive?

If so, chances are the clicking noise you hear maybe the harddrive (as Ken1569 stated).

Go to this link and try to run the Harddrive utility:
Hard Drive Diagnostic Utilities

Bill

forenplayer · 09-05-2009, 01:33 PM

No toshiba screen showing, I press power button led lights come on, I can hear DVD drive Move, DVD drive led light comes on on the side, and it dies

**BCCOMP** · 09-05-2009, 06:31 PM

Hi,
I am Running out of ideas here.
If the harddrive was bad (it still could be) you should still get to the Toshiba screen or BIOS (POST)

If you are not getting any screen it could be a MoBo issue or Memory issue.
It could also be a monitor issue.

Have you tried to connect it to an external monitor and see if you get a POST

Reseat your memory modules. If you have more than one module install one at a time and see if you get a POST.

(Be sure you remove the AC adapter and Battery before you remove/install the memory modules)

If none of the above gets you a POST try removing the CD-Rom and Harddrive and any other external devices and see if you get a POST.

Bill

forenplayer · 09-07-2009, 07:21 AM

Tryed everything no go, guess it's the motherboard

**BCCOMP** · 09-07-2009, 07:35 AM

So you tried the above and still no POST.

Its sounds like the Mobo went bad.

Sorry

forenplayer · 09-09-2009, 12:36 PM

What tools I need to take apart the laptop? I have all the instructions

**BCCOMP** · 09-09-2009, 01:01 PM

They should be listed in the instructions.
Normally just a small phillips head and flat head screw driver.
ESD Strap
Maybe a small pair of needle nose pliers.

I must warn you:
If you never worked on a Laptop before you are up for a challenge.
There are several small parts that can be broken easily.

If you brake them you may have issues finding replacement parts.

If you have never done this before, I would suggest you take it to a professional.

Bill

TheRandomTech · 09-09-2009, 05:15 PM

It actually sounds like the memory chip, without the memory chip, computer won't start. if it's blown...it'll attempt to start...but won't get far...HD could be a chain effect of blowing out as well. Shoot there could be alot of problems...processor....everything...lol

**BCCOMP** · 09-09-2009, 08:53 PM

You have a point TheRandomTech, but I thought I covered this in my previous post (post 10). The only thing I did not think about or asked was how many Memory sticks in this computer.

How many sticks are installed forenplayer?
Did you remove any to see what happens?

Bill

TheRandomTech · 09-09-2009, 10:08 PM

Yea I had a customer who's desktop had the similar problem. I replaced the memory chip (found out on of the little connector pieces was fried....-black instead of gold-) so I replaced that...the computer tempted to start up. It would run in dos mode and everything, just wouldn't start up in windows...so I replaced the HD and it worked perfectly fine.

My thinking of what happened....her ram fried while her computer was on...it didn't shut the computer off and ended up damaging her HD...burning that as well.

Might be foren's problem as well. But...what do I know...I'm just a network admin. lol.

I'll let bccomp do his duty. He knows way more than I will. (for now =])

forenplayer · 09-16-2009, 09:08 PM

Quote:

Originally Posted by BCCOMP

You have a point TheRandomTech, but I thought I covered this in my previous post (post 10). The only thing I did not think about or asked was how many Memory sticks in this computer.

How many sticks are installed forenplayer?
Did you remove any to see what happens?

Bill

Has just one memory, i removed it, same thing. I found mobo on ebay, the guy says it's for toshiba M40(what i have) I noticed there are few mobo for M40. Does it matter which one i get? I dont really care if it has more or less features than mine, i just want it to work.

**BCCOMP** · 09-17-2009, 05:33 AM

If you have the board out of the laptop then there should be a part number on the board. You should go by that part number.
Is this board on Ebay new?
Whats the price?
Bill

forenplayer · 09-17-2009, 01:07 PM

I don't have the board out yet, that's why I'm asking , it is new $90

09-03-2009, 09:11 PM	#1 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	[SOLVED] Toshiba M4O problem My satellite M40 laptop wouldt turn on when i got home today. When i pressed power button, led lights would come on, laptop would make clicking sound and would turn off. I tryed taking battery out, same thing. At one point it did turned on, got as far as Welcome screen and then turned off. I left it alone for an hour, then tryed it again and now it works fine, it's been running for half an hour. Fan seems to work. Can this be a software problem? What test can i do to determine what happened?

09-04-2009, 07:19 AM	#2 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	Re: Toshiba M4O problem Can anybody help?

09-04-2009, 05:02 PM	#3 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	Re: Toshiba M4O problem Now it doesn't turn on again, what can I do?

09-04-2009, 08:42 PM	#4 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	Re: Toshiba M4O problem is this a live forum? come on mods, can anyone reply

09-04-2009, 09:54 PM	#5 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,097 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Toshiba M4O problem Hi, Lets see if this helps. Unplug the AC Adapter Remove the battery Press and hold down the power button for 30 seconds. Reinstall the battery and the AC Adapter. See if the computer will boot up. Also besure the vents are free of dust. Use a can of compressed air and blow out the vents. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

09-05-2009, 06:48 AM	#6 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	Re: Toshiba M4O problem tryed it, no luck

09-05-2009, 06:53 AM	#7 (permalink)
Ken1569 Registered User Join Date: Sep 2009 Posts: 2 OS: Vista sp2	Re: Toshiba M4O problem sounds to me the Hard Drive has gone out! Clicking is what happens if HD is out! - if it wont reboot? or boot - OS then HD is out! Just my two cents on the problem = cause it happen to me

09-05-2009, 07:16 AM	#8 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,097 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Toshiba M4O problem Does the computer post the Toshiba screen? Are you able to enter the BIOS? Does the BIOS detect the harddrive? If so, chances are the clicking noise you hear maybe the harddrive (as Ken1569 stated). Go to this link and try to run the Harddrive utility: Hard Drive Diagnostic Utilities Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 09-05-2009 at 07:23 AM.

09-05-2009, 01:33 PM	#9 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	Re: Toshiba M4O problem No toshiba screen showing, I press power button led lights come on, I can hear DVD drive Move, DVD drive led light comes on on the side, and it dies

09-05-2009, 06:31 PM	#10 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,097 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Toshiba M4O problem Hi, I am Running out of ideas here. If the harddrive was bad (it still could be) you should still get to the Toshiba screen or BIOS (POST) If you are not getting any screen it could be a MoBo issue or Memory issue. It could also be a monitor issue. Have you tried to connect it to an external monitor and see if you get a POST Reseat your memory modules. If you have more than one module install one at a time and see if you get a POST. (Be sure you remove the AC adapter and Battery before you remove/install the memory modules) If none of the above gets you a POST try removing the CD-Rom and Harddrive and any other external devices and see if you get a POST. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 09-05-2009 at 06:33 PM.

09-07-2009, 07:21 AM	#11 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	Re: Toshiba M4O problem Tryed everything no go, guess it's the motherboard

09-07-2009, 07:35 AM	#12 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,097 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Toshiba M4O problem So you tried the above and still no POST. Its sounds like the Mobo went bad. Sorry __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

09-09-2009, 12:36 PM	#13 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	Re: Toshiba M4O problem What tools I need to take apart the laptop? I have all the instructions

09-09-2009, 01:01 PM	#14 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,097 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Toshiba M4O problem They should be listed in the instructions. Normally just a small phillips head and flat head screw driver. ESD Strap Maybe a small pair of needle nose pliers. I must warn you: If you never worked on a Laptop before you are up for a challenge. There are several small parts that can be broken easily. If you brake them you may have issues finding replacement parts. If you have never done this before, I would suggest you take it to a professional. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

09-09-2009, 05:15 PM	#15 (permalink)
TheRandomTech Registered User Join Date: Sep 2009 Location: Michigan Posts: 73 OS: Vista Service Pack 1, HP Notebook	Re: Toshiba M4O problem It actually sounds like the memory chip, without the memory chip, computer won't start. if it's blown...it'll attempt to start...but won't get far...HD could be a chain effect of blowing out as well. Shoot there could be alot of problems...processor....everything...lol

09-09-2009, 08:53 PM	#16 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,097 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Toshiba M4O problem You have a point TheRandomTech, but I thought I covered this in my previous post (post 10). The only thing I did not think about or asked was how many Memory sticks in this computer. How many sticks are installed forenplayer? Did you remove any to see what happens? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

09-09-2009, 10:08 PM	#17 (permalink)
TheRandomTech Registered User Join Date: Sep 2009 Location: Michigan Posts: 73 OS: Vista Service Pack 1, HP Notebook	Re: Toshiba M4O problem Yea I had a customer who's desktop had the similar problem. I replaced the memory chip (found out on of the little connector pieces was fried....-black instead of gold-) so I replaced that...the computer tempted to start up. It would run in dos mode and everything, just wouldn't start up in windows...so I replaced the HD and it worked perfectly fine. My thinking of what happened....her ram fried while her computer was on...it didn't shut the computer off and ended up damaging her HD...burning that as well. Might be foren's problem as well. But...what do I know...I'm just a network admin. lol. I'll let bccomp do his duty. He knows way more than I will. (for now =])

09-17-2009, 05:33 AM	#19 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,097 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Toshiba M4O problem If you have the board out of the laptop then there should be a part number on the board. You should go by that part number. Is this board on Ebay new? Whats the price? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

09-17-2009, 01:07 PM	#20 (permalink)
forenplayer Registered User Join Date: Oct 2008 Posts: 46 OS: XP	Re: Toshiba M4O problem I don't have the board out yet, that's why I'm asking , it is new $90