keys on toshiba laptop not working

simpra48 · 07-20-2009, 07:08 AM

hi guys/girls, yes I'm a newbie, so i I have posted this in the wrong place just point me in the right direction. as you may have guessed already orm the short rea o this I'm having trouble with some o the keys/letters on my laptop not working at all or having to be tapped a number o times in order to get them to work, now my question is this is this something I can ix mysel, or shoul i just take it into a repair shop to let them have a look?? i was hoping maybe i coul lit the keys that are giving me trouble an clean under them coz i believe the reason or the problem is the other main user o this laptop is a heavy smoker an i have on a number o occassions ha to clean up a lot o ash rom around and on the keyboard, so is it possible to just lit the keys with out damaging them to the point they can't be replaced back or woul i nee to pull the back o the laptop to gain access to the contact mat i that is what theses have in them, as you may see i'm not that puter savvy, but i try, so i' like to say thanks to anyone out there that can help me with some advice

the laptop specs are Toshiba T7400 intel core2 cpu, 2.16GHz GB o ram

**TriggerFinger** · 07-20-2009, 10:35 AM

Unhook the keyboard from the motherboard and use a USB connected keyboard. Observe if problem persists. If problem is gone, consider getting a new keyboard for your laptop.

simpra48 · 07-20-2009, 08:42 PM

hey thanks trigger or the advice, but errrrrrrrr as I mentioned beore i'm none to computer savvy, you say unhook the keyboard rom the laptop, how o i go about this, an to connect another keyboard into this laptop, i know there is a plug on the back but none o the keyboards i have will it into the connection or is there some where else i shoul be connecting it

**TriggerFinger** · 07-20-2009, 09:15 PM

AFAIK external keyboards (ones used in PC desktops) can be connected to a laptop via the PS2 connector or via USB.

Another way to test is to know if the problem is specific to a program alone (ex. Notepad) or is it common to all (ex. Notepad, Word, Excel, email, browser, etc...).

Also if you want, try another operating system like linux.

Best way (as you said you are not computer savvy), is to have it checked by a professional.

simpra48 · 07-20-2009, 09:53 PM

once again Trigger thanks or the prompt reply, i shall try to get one o those usb keyboards, because the only connection I seem to have on this laptop wont allow me to plug in a psp2 keyboard as you suggested, short o that working, i guess i may have to take it to a repair shop,

07-20-2009, 07:08 AM	#1 (permalink)
simpra48 Registered User Join Date: Jul 2009 Posts: 3 OS: XP Pro s/p3	keys on toshiba laptop not working hi guys/girls, yes I'm a newbie, so i I have posted this in the wrong place just point me in the right direction. as you may have guessed already orm the short rea o this I'm having trouble with some o the keys/letters on my laptop not working at all or having to be tapped a number o times in order to get them to work, now my question is this is this something I can ix mysel, or shoul i just take it into a repair shop to let them have a look?? i was hoping maybe i coul lit the keys that are giving me trouble an clean under them coz i believe the reason or the problem is the other main user o this laptop is a heavy smoker an i have on a number o occassions ha to clean up a lot o ash rom around and on the keyboard, so is it possible to just lit the keys with out damaging them to the point they can't be replaced back or woul i nee to pull the back o the laptop to gain access to the contact mat i that is what theses have in them, as you may see i'm not that puter savvy, but i try, so i' like to say thanks to anyone out there that can help me with some advice the laptop specs are Toshiba T7400 intel core2 cpu, 2.16GHz GB o ram

07-20-2009, 10:35 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,853 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: keys on toshiba laptop not working Unhook the keyboard from the motherboard and use a USB connected keyboard. Observe if problem persists. If problem is gone, consider getting a new keyboard for your laptop. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

07-20-2009, 08:42 PM	#3 (permalink)
simpra48 Registered User Join Date: Jul 2009 Posts: 3 OS: XP Pro s/p3	Re: keys on toshiba laptop not working hey thanks trigger or the advice, but errrrrrrrr as I mentioned beore i'm none to computer savvy, you say unhook the keyboard rom the laptop, how o i go about this, an to connect another keyboard into this laptop, i know there is a plug on the back but none o the keyboards i have will it into the connection or is there some where else i shoul be connecting it

07-20-2009, 09:15 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,853 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: keys on toshiba laptop not working AFAIK external keyboards (ones used in PC desktops) can be connected to a laptop via the PS2 connector or via USB. Another way to test is to know if the problem is specific to a program alone (ex. Notepad) or is it common to all (ex. Notepad, Word, Excel, email, browser, etc...). Also if you want, try another operating system like linux. Best way (as you said you are not computer savvy), is to have it checked by a professional. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

07-20-2009, 09:53 PM	#5 (permalink)
simpra48 Registered User Join Date: Jul 2009 Posts: 3 OS: XP Pro s/p3	Re: keys on toshiba laptop not working once again Trigger thanks or the prompt reply, i shall try to get one o those usb keyboards, because the only connection I seem to have on this laptop wont allow me to plug in a psp2 keyboard as you suggested, short o that working, i guess i may have to take it to a repair shop,