system rest dell inspiron 9400

dward68 · 07-20-2009, 05:31 AM

hi ive had loads of problems with sytem crashing and freezing and ive been through most solutions and although they work for a while the problem returns. previously i tried to reset the computer back to factory settings and this worked for nearly a year. the problems returned and again ive tried to restore the system back to factory settings and i am now getting a error message after boot up "loading PBR for description 2.....done A disk read error occurred Press ctrl alt del to restart.

i now cannot get past this stage to restore the computer. any ideas please.

dai · 07-20-2009, 06:28 AM

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287

dward68 · 07-23-2009, 05:09 AM

I downloaded the drivers but i cant even get past the boot up stage.
i turn the computer on get the BIOS start up bar then it goes to
Loading PBR for description 2...done
A disk read error occurred
Press ctrl alt del to restart.
the drivers i downloaded onto a pen drive but the computer didnt recognise the downloaded software.

dai · 07-23-2009, 06:17 AM

you are supposed to burn the iso to a cd as an iso

http://www.imgburn.com/index.php?act=download

unless your bios enables you to boot from usb the laptop will not see the usb stick on boot

07-20-2009, 05:31 AM	#1 (permalink)
dward68 Registered User Join Date: Jul 2009 Posts: 2 OS: xp	system rest dell inspiron 9400 hi ive had loads of problems with sytem crashing and freezing and ive been through most solutions and although they work for a while the problem returns. previously i tried to reset the computer back to factory settings and this worked for nearly a year. the problems returned and again ive tried to restore the system back to factory settings and i am now getting a error message after boot up "loading PBR for description 2.....done A disk read error occurred Press ctrl alt del to restart. i now cannot get past this stage to restore the computer. any ideas please.

07-20-2009, 06:28 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: system rest dell inspiron 9400 d/load and run the h/drive makers diagnostic utility on the h/drive http://www.tacktech.com/display.cfm?ttid=287 __________________

07-23-2009, 05:09 AM	#3 (permalink)
dward68 Registered User Join Date: Jul 2009 Posts: 2 OS: xp	Re: system rest dell inspiron 9400 I downloaded the drivers but i cant even get past the boot up stage. i turn the computer on get the BIOS start up bar then it goes to Loading PBR for description 2...done A disk read error occurred Press ctrl alt del to restart. the drivers i downloaded onto a pen drive but the computer didnt recognise the downloaded software.

07-23-2009, 06:17 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: system rest dell inspiron 9400 you are supposed to burn the iso to a cd as an iso http://www.imgburn.com/index.php?act=download unless your bios enables you to boot from usb the laptop will not see the usb stick on boot __________________