Dell Resouce CD?

Kaitlynn · 07-03-2009, 12:53 PM

Ok...so, little back ground here.

I have a Dell Inspiron 6000 running Windows XP. Recently (past 2 days) I uninstalled iTunes 8 (which was an immediate regret..i hated it) and tried to install the previous version I had. Of course, it didn't work. It would start the install then suddenly jump to the end of it saying it had installed (when it hadn't). I tried several versions and none have installed to any avail (except a much much older version which is of no use with the iPod Touch).

Anyways, I have completely uninstalled iTunes (kept Quicktime) and since then, the Windows Installer will pop up then ask for the Dell Resource CD. Why? To my knowledge I didn't uninstall anything that would cause that to happen. Of course, I don't have the Dell Resource CD and Dell wants $15 bucks and up to 2 weeks to get it to me. Call me spoiled, but I'm not dealing with that little annoyance for 2 weeks. Can anyone give me an idea of why this is happening? It does give me an error code which I dont have at hand, if it does it again I'll post it.

I have also run virus scan, root kit scan, spyware/adware scan, registry cleaner, and defragmentor thinking maybe something was just glitching. But it still pops up, usually when I click on Firefox or Explorer (also when I start my PC).

Thanks for your time.
Kaitlynn

**TriggerFinger** · 07-03-2009, 09:43 PM

May be uninstalling the program has uninstalled system files. If that is the case, you will need an XP installation CD (or may be the DELL resource CD).

Kaitlynn · 07-05-2009, 11:10 AM

hm. ok. gotta find the cd or buy it then. thanks for the answering! (and not charging me $50 like dell wanted to just for me to ask).

**wrench97** · 07-05-2009, 12:27 PM

Have a look in Device Manager for any yellow question marks you may just need to install a driver which is available free from the Dell web site.

Kaitlynn · 07-05-2009, 09:52 PM

Device Manager? Where would I find that?

**wrench97** · 07-06-2009, 01:10 AM

To open Device Manager

Go to Start > Right Click on My Computer select Properties from the list> Select the Hardware Tab> Click on the Device Manager Button

Kaitlynn · 07-06-2009, 10:46 AM

Ah, gotcha. Thanks. I'll take a look!

07-03-2009, 12:53 PM	#1 (permalink)
Kaitlynn Registered User Join Date: Jul 2009 Posts: 4 OS: Windows XP	Dell Resource CD? Ok...so, little back ground here. I have a Dell Inspiron 6000 running Windows XP. Recently (past 2 days) I uninstalled iTunes 8 (which was an immediate regret..i hated it) and tried to install the previous version I had. Of course, it didn't work. It would start the install then suddenly jump to the end of it saying it had installed (when it hadn't). I tried several versions and none have installed to any avail (except a much much older version which is of no use with the iPod Touch). Anyways, I have completely uninstalled iTunes (kept Quicktime) and since then, the Windows Installer will pop up then ask for the Dell Resource CD. Why? To my knowledge I didn't uninstall anything that would cause that to happen. Of course, I don't have the Dell Resource CD and Dell wants $15 bucks and up to 2 weeks to get it to me. Call me spoiled, but I'm not dealing with that little annoyance for 2 weeks. Can anyone give me an idea of why this is happening? It does give me an error code which I dont have at hand, if it does it again I'll post it. I have also run virus scan, root kit scan, spyware/adware scan, registry cleaner, and defragmentor thinking maybe something was just glitching. But it still pops up, usually when I click on Firefox or Explorer (also when I start my PC). Thanks for your time. Kaitlynn Last edited by Kaitlynn; 07-03-2009 at 01:00 PM.

07-03-2009, 09:43 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,841 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Dell Resouce CD? May be uninstalling the program has uninstalled system files. If that is the case, you will need an XP installation CD (or may be the DELL resource CD). __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

07-05-2009, 11:10 AM	#3 (permalink)
Kaitlynn Registered User Join Date: Jul 2009 Posts: 4 OS: Windows XP	Re: Dell Resouce CD? hm. ok. gotta find the cd or buy it then. thanks for the answering! (and not charging me $50 like dell wanted to just for me to ask).

07-05-2009, 12:27 PM	#4 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,592 OS: Win7	Re: Dell Resouce CD? Have a look in Device Manager for any yellow question marks you may just need to install a driver which is available free from the Dell web site. __________________ Power Supply and Selection

07-05-2009, 09:52 PM	#5 (permalink)
Kaitlynn Registered User Join Date: Jul 2009 Posts: 4 OS: Windows XP	Re: Dell Resouce CD? Device Manager? Where would I find that?

07-06-2009, 01:10 AM	#6 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,592 OS: Win7	Re: Dell Resouce CD? To open Device Manager Go to Start > Right Click on My Computer select Properties from the list> Select the Hardware Tab> Click on the Device Manager Button __________________ Power Supply and Selection

07-06-2009, 10:46 AM	#7 (permalink)
Kaitlynn Registered User Join Date: Jul 2009 Posts: 4 OS: Windows XP	Re: Dell Resouce CD? Ah, gotcha. Thanks. I'll take a look!