[SOLVED] AH!! Help? new hard drive problems :(

ddrfan · 07-02-2009, 02:24 PM

Recently the hard drive in my bf's laptop had died a painful death, so, I replaced it for him. He has a Gateway w340ui (aka mt3707)

Originally it was running Windows vista home basic, but after replacing the hard drive I was forced to put ultimate on it, twas the only vista disk I had.

the hard drive is practically the same as what it came with originally, the only thing different is the os

after doing all of this though, the internet, only while surfing the net, is much slower, and when he plays wow it will kick him off sometimes saying that it can't load some of the textures. Also, on start up, it doesn't always find windows...

Help plz???

joeten · 07-02-2009, 03:14 PM

hi you may need to run a start up repair.http://www.vistax64.com/tutorials/91...up-repair.html

ddrfan · 07-02-2009, 08:11 PM

ah thank you, I will try this as soon as I can, but would it help with the slow surfing net and its wow problems???

ggormsen · 07-02-2009, 09:30 PM

Sounds to me like Vista Ultimate is being the memory hog that it is and slowing him down. Try running WOW on the lowest settings to see if he can still play. If not, you may need to go get your Vista Basic on.

ddrfan · 07-02-2009, 11:12 PM

lol, ok I will try when I get a hold of it tomorrow and see if it works

joeten · 07-03-2009, 05:56 AM

hi try turning aero off it uses a lot of resources

ddrfan · 07-03-2009, 06:29 PM

I tried the startup repair and it found no problems, I also checked the boot order, something I forgot to do after installing the hard drive

it seems to load and find the os ok, but here at my house the internet speed is fine, yet at his house it apparently is much slower than it used to be. Could it be just his connection, or something else?

with nothing open cpu usage isn't high, and ram usage is below 600mb, he has a total of two gigs so there shouldn't be a problem, right?

have yet to check wow, forgot his password :/

usasma · 07-03-2009, 06:44 PM

Check the Device Manager. To do this go to Start and type in "devmgmt.msc" (without the quotes) and press Enter.

Are there any devices listed with ? or ! - if so, please let us know which one's they are.

ddrfan · 07-03-2009, 08:00 PM

On start up I got an error message. had to put in installation disk and used the repair computer option which said that hal.dll was corrupt and it successfully repaired the file

after it started up again I got an error message that said HID MFC application has stopped working... should I be worried about that???

went to the device manager as suggested, but nothing was listed with a ? or !

also twice while checking out the laptop it randomly locked itself...

any suggestions???

still randomly won't find os sometimes....

dai · 07-03-2009, 09:20 PM

in the device manager at the top click on view then show hidden devices then check for yellow

ddrfan · 07-03-2009, 09:39 PM

1st try: went to start menu to get to device manager, explorer kept crashing....

2nd try: couldn't find os.... again

3rd try:got to device manager, no ? ! or yellow

any more ideas?

dai · 07-03-2009, 10:01 PM

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287

if it comes up clear run

chkdsk /r /f

ddrfan · 07-03-2009, 10:37 PM

but there shouldn't be a problem with the hard drive, right?

it's brand spankin new

dai · 07-04-2009, 01:19 AM

you never can tell with hard drives

joeten · 07-04-2009, 08:51 AM

hi sorry was offline most of yesterday was at the docs then hospital with my son he is ok now but had a lot of pain after getting hi appendix out on tuesday.
anyway dai is correct new does not mean fault free damage can happen at anytime just one of those things no rhyme or reason to it

ddrfan · 07-04-2009, 11:58 AM

yeah, I guess.... well he took his laptop back home, he's hoping he can try to find a copy of basic to put on there to see if it works.

I'll tell him to run the diagnostic thing whenever he wakes up (I really hope it's not the problem... again)

ah and good to hear that your son is ok, makes me afraid to ever get my appendix out :/

ggormsen · 07-05-2009, 04:23 PM

Makes me wonder if there is a Doc Support Forum.
"I pulled the appendix out, and I put everything back together, but now he walks backwards. Did I fry a chip, or do I just need to upgrade?"
Hee Hee.

joeten · 07-06-2009, 08:40 AM

ggormsen i do not find my sons health a humorus thing iam saddend to find your comment

ddrfan · 07-06-2009, 02:40 PM

my bf has given up on his poor laptop, but I will not!!!

he's getting a new one today and giving me his old one

I won't let our efforts go to waste!!!!! *does battle cry* I'll try to run the diagnostic thing later, maybe when I get home from work or something and let ya know what happens

the hard drive won't show up...

I tried turning on the laptop and it kept saying no os found, and after 3-4 tries I looked in the bios to check the boot order and there was nothing next to the hard drive, it just said HDD:

I put in the old broken hard drive and it picked it up fine, didn't work of course, but it was picked up....

is it ok if I cry now?

edit: Instead of trying to fix it, I'm just going to return the hard drive and give up :( this darn laptop keeps breaking my heart and I can just save up for a new one later on anyway.... *sigh*

07-02-2009, 02:24 PM	#1 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	[SOLVED] AH!! Help? new hard drive problems :( Recently the hard drive in my bf's laptop had died a painful death, so, I replaced it for him. He has a Gateway w340ui (aka mt3707) Originally it was running Windows vista home basic, but after replacing the hard drive I was forced to put ultimate on it, twas the only vista disk I had. the hard drive is practically the same as what it came with originally, the only thing different is the os after doing all of this though, the internet, only while surfing the net, is much slower, and when he plays wow it will kick him off sometimes saying that it can't load some of the textures. Also, on start up, it doesn't always find windows... Help plz???

07-02-2009, 03:14 PM	#2 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,220 OS: vista	Re: AH!! Help? new hard drive problems :( hi you may need to run a start up repair.http://www.vistax64.com/tutorials/91...up-repair.html __________________

07-02-2009, 08:11 PM	#3 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	Re: AH!! Help? new hard drive problems :( ah thank you, I will try this as soon as I can, but would it help with the slow surfing net and its wow problems???

07-02-2009, 09:30 PM	#4 (permalink)
ggormsen Registered User Join Date: Nov 2008 Location: Phx AZ USA Posts: 39 OS: XP SP3 / Vista Ult Home x86 My System	Re: AH!! Help? new hard drive problems :( Sounds to me like Vista Ultimate is being the memory hog that it is and slowing him down. Try running WOW on the lowest settings to see if he can still play. If not, you may need to go get your Vista Basic on.

07-02-2009, 11:12 PM	#5 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	Re: AH!! Help? new hard drive problems :( lol, ok I will try when I get a hold of it tomorrow and see if it works

07-03-2009, 05:56 AM	#6 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,220 OS: vista	Re: AH!! Help? new hard drive problems :( hi try turning aero off it uses a lot of resources __________________

07-03-2009, 06:29 PM	#7 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	Re: AH!! Help? new hard drive problems :( I tried the startup repair and it found no problems, I also checked the boot order, something I forgot to do after installing the hard drive it seems to load and find the os ok, but here at my house the internet speed is fine, yet at his house it apparently is much slower than it used to be. Could it be just his connection, or something else? with nothing open cpu usage isn't high, and ram usage is below 600mb, he has a total of two gigs so there shouldn't be a problem, right? have yet to check wow, forgot his password :/

07-03-2009, 06:44 PM	#8 (permalink)
usasma Tech Hardware Team Join Date: Apr 2009 Location: Southeastern CT, USA Posts: 1,731 OS: Vista (x64); Win7 (x32 & x64)	Re: AH!! Help? new hard drive problems :( Check the Device Manager. To do this go to Start and type in "devmgmt.msc" (without the quotes) and press Enter. Are there any devices listed with ? or ! - if so, please let us know which one's they are. __________________ aka John MVP Windows - Desktop Experience "There are very few problems in life that can't be fixed by the proper application of high explosives" If I haven't replied in 48 hours, please send me a PM.

07-03-2009, 08:00 PM	#9 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	On start up I got an error message. had to put in installation disk and used the repair computer option which said that hal.dll was corrupt and it successfully repaired the file after it started up again I got an error message that said HID MFC application has stopped working... should I be worried about that??? went to the device manager as suggested, but nothing was listed with a ? or ! also twice while checking out the laptop it randomly locked itself... any suggestions??? still randomly won't find os sometimes.... Last edited by dai; 07-06-2009 at 08:56 PM.

07-03-2009, 09:20 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: AH!! Help? new hard drive problems :( in the device manager at the top click on view then show hidden devices then check for yellow __________________

07-03-2009, 09:39 PM	#11 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	Re: AH!! Help? new hard drive problems :( 1st try: went to start menu to get to device manager, explorer kept crashing.... 2nd try: couldn't find os.... again 3rd try:got to device manager, no ? ! or yellow any more ideas?

07-03-2009, 10:01 PM	#12 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: AH!! Help? new hard drive problems :( d/load and run the h/drive makers diagnostic utility on the h/drive http://www.tacktech.com/display.cfm?ttid=287 if it comes up clear run chkdsk /r /f __________________

07-03-2009, 10:37 PM	#13 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	Re: AH!! Help? new hard drive problems :( but there shouldn't be a problem with the hard drive, right? it's brand spankin new

07-04-2009, 01:19 AM	#14 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: AH!! Help? new hard drive problems :( you never can tell with hard drives __________________

07-04-2009, 08:51 AM	#15 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,220 OS: vista	Re: AH!! Help? new hard drive problems :( hi sorry was offline most of yesterday was at the docs then hospital with my son he is ok now but had a lot of pain after getting hi appendix out on tuesday. anyway dai is correct new does not mean fault free damage can happen at anytime just one of those things no rhyme or reason to it __________________

07-04-2009, 11:58 AM	#16 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	Re: AH!! Help? new hard drive problems :( yeah, I guess.... well he took his laptop back home, he's hoping he can try to find a copy of basic to put on there to see if it works. I'll tell him to run the diagnostic thing whenever he wakes up (I really hope it's not the problem... again) ah and good to hear that your son is ok, makes me afraid to ever get my appendix out :/

07-05-2009, 04:23 PM	#17 (permalink)
ggormsen Registered User Join Date: Nov 2008 Location: Phx AZ USA Posts: 39 OS: XP SP3 / Vista Ult Home x86 My System	Re: AH!! Help? new hard drive problems :( Makes me wonder if there is a Doc Support Forum. "I pulled the appendix out, and I put everything back together, but now he walks backwards. Did I fry a chip, or do I just need to upgrade?" Hee Hee.

07-06-2009, 08:40 AM	#18 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,220 OS: vista	Re: AH!! Help? new hard drive problems :( ggormsen i do not find my sons health a humorus thing iam saddend to find your comment __________________

07-06-2009, 02:40 PM	#19 (permalink)
ddrfan Registered User Join Date: Jul 2009 Location: california Posts: 68 OS: windows vista ultimate sp2	my bf has given up on his poor laptop, but I will not!!! he's getting a new one today and giving me his old one I won't let our efforts go to waste!!!!! does battle cry I'll try to run the diagnostic thing later, maybe when I get home from work or something and let ya know what happens the hard drive won't show up... I tried turning on the laptop and it kept saying no os found, and after 3-4 tries I looked in the bios to check the boot order and there was nothing next to the hard drive, it just said HDD: I put in the old broken hard drive and it picked it up fine, didn't work of course, but it was picked up.... is it ok if I cry now? edit: Instead of trying to fix it, I'm just going to return the hard drive and give up :( this darn laptop keeps breaking my heart and I can just save up for a new one later on anyway.... sigh Last edited by dai; 07-06-2009 at 08:57 PM.