[SOLVED] Laptop going blank after welcome screen - Page 2

**Squashman** · 07-04-2009, 09:09 AM

Weird, just had this happen on my wife's laptop today. Screen goes black right after the Welcome Screen. But, I can remote desktop into it. Gotta see if I can hook up an external monitor and see if it still works.

**vladimirb** · 07-05-2009, 01:45 AM

Quote:

Originally Posted by Squashman

Weird, just had this happen on my wife's laptop today. Screen goes black right after the Welcome Screen. But, I can remote desktop into it. Gotta see if I can hook up an external monitor and see if it still works.

Very good, totally forgot about this:

When you turn on laptop, after the screen goes blank, do you hear Windows Welcome sound????
[This off course depends if the sound is on on laptop, ask your neighbours]
If you get Windows Welcome sound but not display, this could be two things:
Either display went bad, or resolution is much higher than laptop could support it...

So, if you hear the sound, try on external monitor. If you get the picture, than there is nothing wrong with the operating system, but just with screen resolution settings or display might be bad :/

Keep us posted...

rickyhill · 07-06-2009, 04:57 AM

Just letting you know that I tried putting a spare monitor on the laptop.
When the laptop turned on it was fine and worked so I tried to turn the laptop on again without the monitor plugged in and it failed again. I then turned it on with the monitor attached and change the resolution on the laptop to the next one down and it works fine now. must be the laptops monitor is on the way out and the neighbours are going to buy a new laptop.

Thanks for all your suggestions and help guys. Will defiantly be back if I get any more problems, I might just hang around to see what I can learn.

**vladimirb** · 07-06-2009, 05:27 AM

Squashman was right about display...
They have put high resolution which laptop couldn't support...
All you had to do is to press F8 after you have started laptop and choose
'Enable VGA Mode' :D
That has to be my next advice but you did it anyway without my help :D
Awesome mate!!!

If you ever need help again, you know where you can find us :D

07-04-2009, 09:09 AM	#21 (permalink)
Squashman Tech, Networking Forums Join Date: Apr 2005 Location: 1265 Lombardi Ave. Posts: 1,142 OS: All of the above	Re: Laptop going blank after welcome screen Weird, just had this happen on my wife's laptop today. Screen goes black right after the Welcome Screen. But, I can remote desktop into it. Gotta see if I can hook up an external monitor and see if it still works.

07-06-2009, 04:57 AM	#23 (permalink)
rickyhill Registered User Join Date: Jul 2009 Posts: 12 OS: Vista	Re: Laptop going blank after welcome screen Just letting you know that I tried putting a spare monitor on the laptop. When the laptop turned on it was fine and worked so I tried to turn the laptop on again without the monitor plugged in and it failed again. I then turned it on with the monitor attached and change the resolution on the laptop to the next one down and it works fine now. must be the laptops monitor is on the way out and the neighbours are going to buy a new laptop. Thanks for all your suggestions and help guys. Will defiantly be back if I get any more problems, I might just hang around to see what I can learn.

07-06-2009, 05:27 AM	#24 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,681 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: [SOLVED] Laptop going blank after welcome screen Squashman was right about display... They have put high resolution which laptop couldn't support... All you had to do is to press F8 after you have started laptop and choose 'Enable VGA Mode' :D That has to be my next advice but you did it anyway without my help :D Awesome mate!!! If you ever need help again, you know where you can find us :D __________________ MCP - MCSA Cisco SMB Account Manager