[SOLVED] dell few problems

WIZARD6 · 06-25-2009, 10:03 PM

I HAVE A DELL INSPIRON 9300 SOMEONE GAVE ME ITS SLOW SLOW SLOW WHEN I CLICK ON ANYTHING IN THE CONTROL PANEL A WINDOW POPS UP AND IN IT IS --C:\windows\system32\rundll.is not a valid 32 application. don't know much about computers very little ----thank you

WIZARD6 · 06-26-2009, 12:42 AM

and when this happen's spyware doctor pops up

**wrench97** · 06-26-2009, 01:03 AM

Have a look at this and follow the steps to post in the Security forum> NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

WIZARD6 · 06-26-2009, 02:10 AM

turned laptop on to do what you said and now it has a blue screen that says
a problem has been detected and windows has been shut down to prevent damage if this is the first time you've seen this stop error screen. restart your computer. if this screen appears again . follow these steps.disable or unstall any anti-virus. disk defragmentation or backup utilities. check your hard drive configuration. and check for any updated drivers. run chkdsk /f to check for hard drive corruption. and then restart your computer. technical inoformation: stop:0x00000024 (0x00190203.0x82527898.0xc0000102.0x00000000)

.that is what it is doing now

**wrench97** · 06-26-2009, 12:42 PM

Do you have the Windows XP CD?

WIZARD6 · 06-26-2009, 01:37 PM

yes i have a xp cd what next --- i know nothing about computers very little--- thanks

now when i turn the computer on it go to black screen white letters screen before it boots start windows normally and counts down then go to windows to stART UP FOR 1 SEC THEN BLUE SCREEN AND SAYS IN OTHER POST --A PROBLEM HAS BEEN DETECTED -----AND SO ON===

**wrench97** · 06-26-2009, 02:26 PM

Boot to the XP CD and run chkdsk from the repair console.

Put your XP disk into your CD drive and restart your system. This will start the XP installation process. When you come to the screen that asks if you want to install XP or if you would like to Repair XP, choose Repair. This will open the repair console command prompt. At the prompt, type: chkdsk /r. note a space between the k and the /. Then hit Enter. The repair should now start. Allow it to run until it stops. This can take some time, so be patient.

If all goes well, XP will replace any and all missing operating system files.

You may have to first enter the BIOS to make sure that the boot sequence is set so that the CD drive boot before the hard drive.

WIZARD6 · 06-26-2009, 05:50 PM

entered the BIOS and set the #1 boot sequence to CD drive. put xp cd in and restart. went to repair console type chkdsk /r. press enter system repair is running it stoped and now shows-----microsoft windows xp<tm> recovery console.
the recovery console provides system repair and recovery functionality.
type exit to quit the recovery console and restart the computer.

c:\>chkdsk /r.
CHKDSK is checking the volume...
CHKDSK is performing additional checking or recovery...
CHKDSK is performing additional checking or recovery...
CHKDSK is performing additional checking or recovery...
CHKDSK FOUND AND FIXED ONE OR MORE ERRORS ON THE VOLUME.
73810640 kilobytes total disk space.
59137232 kilobytes are available.
4096 bytes in each allocation unit
18452660 total allocation units on disk.
14784308 allocation units available on disk.
c:\>
this is where I'am at now ----next

**simpswr** · 06-26-2009, 06:24 PM

Will it boot into Windows now?

WIZARD6 · 06-26-2009, 07:26 PM

I dont no the screen is like you see in the last post do i type something in or what i'am stuck here what to do--HOW DO I GET OUT OF THIS TO REBOOT TURN IT OFF OR WHAT --THANK YOU

**simpswr** · 06-26-2009, 07:45 PM

Turn it off

WIZARD6 · 06-26-2009, 08:11 PM

Got it it back on thanks guys for all the help that problems fixed still have a few more singed on to ie so things getting better never done that befor with xp cd and reboot thanks again----- still very slow

WIZARD6 · 06-26-2009, 10:42 PM

I can't remove any programs like limewire when i go to control panel any thing i click on like add or remove. Spyware doctor pops up and tells me malicous action blocked i can't change anything and a window in the middle of the screen says c:\windows\system32\rundll32.exe is not a valid win 32 application .-- don't know how to change it .i can't run the stuff in your first post thanks

**simpswr** · 06-27-2009, 06:11 AM

It sounds like you need help with cleaning out malware, but we do not help with that in this section of the forum

Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum

If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post.
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.

Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Because of recent changes in the way malware affects the computer and the way it incorporates itself into the operating system we no longer allow users that are NOT a part of the security team to post a reply or fix to a users thread, nor to offer specific malware removal advice in any section of the forums.

WIZARD6 · 06-27-2009, 07:07 AM

Thanks guys . For all you'r help it's back up and running and i learned alot that wasn't to hard-- thanks again

06-25-2009, 10:03 PM	#1 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	[SOLVED] dell few problems I HAVE A DELL INSPIRON 9300 SOMEONE GAVE ME ITS SLOW SLOW SLOW WHEN I CLICK ON ANYTHING IN THE CONTROL PANEL A WINDOW POPS UP AND IN IT IS --C:\windows\system32\rundll.is not a valid 32 application. don't know much about computers very little ----thank you

06-26-2009, 12:42 AM	#2 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	Re: dell few problems and when this happen's spyware doctor pops up

06-26-2009, 01:03 AM	#3 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,579 OS: Win7	Re: dell few problems Have a look at this and follow the steps to post in the Security forum> NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help __________________ Power Supply and Selection

06-26-2009, 02:10 AM	#4 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	Re: dell few problems turned laptop on to do what you said and now it has a blue screen that says a problem has been detected and windows has been shut down to prevent damage if this is the first time you've seen this stop error screen. restart your computer. if this screen appears again . follow these steps.disable or unstall any anti-virus. disk defragmentation or backup utilities. check your hard drive configuration. and check for any updated drivers. run chkdsk /f to check for hard drive corruption. and then restart your computer. technical inoformation: stop:0x00000024 (0x00190203.0x82527898.0xc0000102.0x00000000) .that is what it is doing now

06-26-2009, 12:42 PM	#5 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,579 OS: Win7	Re: dell few problems Do you have the Windows XP CD? __________________ Power Supply and Selection

06-26-2009, 01:37 PM	#6 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	Re: dell few problems yes i have a xp cd what next --- i know nothing about computers very little--- thanks now when i turn the computer on it go to black screen white letters screen before it boots start windows normally and counts down then go to windows to stART UP FOR 1 SEC THEN BLUE SCREEN AND SAYS IN OTHER POST --A PROBLEM HAS BEEN DETECTED -----AND SO ON=== Last edited by WIZARD6; 06-26-2009 at 01:45 PM.

06-26-2009, 02:26 PM	#7 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,579 OS: Win7	Re: dell few problems Boot to the XP CD and run chkdsk from the repair console. Put your XP disk into your CD drive and restart your system. This will start the XP installation process. When you come to the screen that asks if you want to install XP or if you would like to Repair XP, choose Repair. This will open the repair console command prompt. At the prompt, type: chkdsk /r. note a space between the k and the /. Then hit Enter. The repair should now start. Allow it to run until it stops. This can take some time, so be patient. If all goes well, XP will replace any and all missing operating system files. You may have to first enter the BIOS to make sure that the boot sequence is set so that the CD drive boot before the hard drive. __________________ Power Supply and Selection

06-26-2009, 05:50 PM	#8 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	Re: dell few problems entered the BIOS and set the #1 boot sequence to CD drive. put xp cd in and restart. went to repair console type chkdsk /r. press enter system repair is running it stoped and now shows-----microsoft windows xp<tm> recovery console. the recovery console provides system repair and recovery functionality. type exit to quit the recovery console and restart the computer. c:\>chkdsk /r. CHKDSK is checking the volume... CHKDSK is performing additional checking or recovery... CHKDSK is performing additional checking or recovery... CHKDSK is performing additional checking or recovery... CHKDSK FOUND AND FIXED ONE OR MORE ERRORS ON THE VOLUME. 73810640 kilobytes total disk space. 59137232 kilobytes are available. 4096 bytes in each allocation unit 18452660 total allocation units on disk. 14784308 allocation units available on disk. c:\> this is where I'am at now ----next

06-26-2009, 06:24 PM	#9 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,253 OS: XP, Vista, Win 7	Re: dell few problems Will it boot into Windows now? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

06-26-2009, 07:26 PM	#10 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	Re: dell few problems I dont no the screen is like you see in the last post do i type something in or what i'am stuck here what to do--HOW DO I GET OUT OF THIS TO REBOOT TURN IT OFF OR WHAT --THANK YOU Last edited by WIZARD6; 06-26-2009 at 07:30 PM.

06-26-2009, 07:45 PM	#11 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,253 OS: XP, Vista, Win 7	Re: dell few problems Turn it off __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

06-26-2009, 08:11 PM	#12 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	Re: dell few problems Got it it back on thanks guys for all the help that problems fixed still have a few more singed on to ie so things getting better never done that befor with xp cd and reboot thanks again----- still very slow

06-26-2009, 10:42 PM	#13 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	Re: dell few problems I can't remove any programs like limewire when i go to control panel any thing i click on like add or remove. Spyware doctor pops up and tells me malicous action blocked i can't change anything and a window in the middle of the screen says c:\windows\system32\rundll32.exe is not a valid win 32 application .-- don't know how to change it .i can't run the stuff in your first post thanks Last edited by WIZARD6; 06-26-2009 at 10:46 PM. Reason: missing word

06-27-2009, 06:11 AM	#14 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,253 OS: XP, Vista, Win 7	Re: dell few problems It sounds like you need help with cleaning out malware, but we do not help with that in this section of the forum Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post. Please ensure that you create a new thread in the Virus Help Forum; not back here in this one. Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Because of recent changes in the way malware affects the computer and the way it incorporates itself into the operating system we no longer allow users that are NOT a part of the security team to post a reply or fix to a users thread, nor to offer specific malware removal advice in any section of the forums. __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow? Last edited by simpswr; 06-27-2009 at 06:12 AM.

06-27-2009, 07:07 AM	#15 (permalink)
WIZARD6 Registered User Join Date: May 2009 Posts: 116 OS: win xp	Re: dell few problems Thanks guys . For all you'r help it's back up and running and i learned alot that wasn't to hard-- thanks again