Cannot connect to the Internet- Ideas?

alexdallas · 06-12-2009, 05:40 AM

hELLO ALL

i JUST purchased a refurbished IBM Laptop and installed XP on it.
Then when i plug in the Ethernet cable, there's no internet.
When i type in 'ipconfig /all', that doesnt give me any info, it just displays a general 1 line message, but no details about the IP configuration.

Do i need to install anything else before i can connect to the internet?
any ideas whats going on?

thank you

**simpswr** · 06-12-2009, 07:24 AM

and welcome to the Forum

Look in Device Manager to see if the network adaptor has a yellow ! or is marked as Unknown.

alexdallas · 06-12-2009, 03:59 PM

Tried that, i only see a PCMCIA card there..is that the network adaptor?

**simpswr** · 06-12-2009, 04:07 PM

Is your Network card built in or a pcmcia card? What do you see under Network Adaptors?

alexdallas · 06-12-2009, 04:17 PM

Its built in- theres no 'Network Adaptor' entry there in Device Manager, just a PCMCIA entry.

This laptop is supposed to have a built in WiFi card.

**simpswr** · 06-12-2009, 04:23 PM

Download and run Everest to see if it ID's a wireless card . .

http://majorgeeks.com/download4181.html

alexdallas · 06-12-2009, 08:16 PM

I CANNOT CONNect to the internet, so cannot download anything.

when i type ipconfig/all , it just tell me something like 'windows ip configuration'. why isnt it showing me anything, its not recognizing the wifi card?

**jenae** · 06-13-2009, 01:05 AM

Hi, give us your model specs and you say you have an ethernet cable plugged in whats the other end plugged into?

alexdallas · 06-13-2009, 06:38 AM

its an IBM T42. the other end of the cable is plugged into my router. When i test it on another laptop , the Internet is working on that one.

as soon as i plug it into this new T42, there is no internet.

**simpswr** · 06-13-2009, 06:53 AM

Quote:

Originally Posted by alexdallas

I CANNOT CONNect to the internet, so cannot download anything.

when i type ipconfig/all , it just tell me something like 'windows ip configuration'. why isnt it showing me anything, its not recognizing the wifi card?

Use the pc you are posting here to download . . copy to flash drive or burn to CD to install on the other pc . . .

alexdallas · 06-13-2009, 06:57 AM

alrighty, will do that and let u know what happens.

thank you all.

alexdallas · 06-13-2009, 07:12 AM

Ok, i installed Everest.

Under Network, PCI/PnP Network it's showing me:

Atheros AR5001X+ Wireless Network Adapter - Type PCI
Intel PRO/1000 MT Mobile Connection (IBM) - Type PCI

Do i maybe need to install the drivers for those 2 things?
If thats the case, i guess i only need to install the Atheros driver? Can someone pls give me a link to the driver download site? I googled it, but theres so many sites outthere, not sure which one is the correct one to download from.

And one more question, is there Atheros AR5001X WiFi card any good? Seems to be old. If its too old/not reliable, i'm even thinking to return this laptop and buy a new one. What do u guys think?

wvbroker · 06-13-2009, 07:29 AM

Borrow a computer get on the internet and go to the manufacturers site of the computer. Look up the model number then down load the drivers for the nic. Once this is done go to control panel on your computer go to add hardware the to network adapter. When it asks to search for a driver go to have disk and negotiate your way to that driver file you downloaded and burnt to a cd.

alexdallas · 06-13-2009, 07:34 AM

thats what i tried:
http://www.atheros.com/pt/wlan_core.htm

the 5001 is not listed there, its probably too old(2003 or so) they dont make it anymore.

now when i google it, i find some sites but i wanna make sure theyre 100% legit before i download/install anything from them.

now the other thing is: should i buy another card and replace the current 5001 internal wifi card? does it depend on what kind of laptop i have, or can i buy just any wireless card? what is the price range for the wifi cards?

sorry for all these stupid questions,.dont know much about WiFi cards..

**simpswr** · 06-13-2009, 07:38 AM

Quote:

Originally Posted by alexdallas

Ok, i installed Everest.

Under Network, PCI/PnP Network it's showing me:

Atheros AR5001X+ Wireless Network Adapter - Type PCI
Intel PRO/1000 MT Mobile Connection (IBM) - Type PCI

Do i maybe need to install the drivers for those 2 things?

Yes you do . . you should be able to find them on the IBM support site

If thats the case, i guess i only need to install the Atheros driver? Can someone pls give me a link to the driver download site? I googled it, but theres so many sites outthere, not sure which one is the correct one to download from.

And one more question, is there Atheros AR5001X WiFi card any good? Seems to be old. If its too old/not reliable, i'm even thinking to return this laptop and buy a new one. What do u guys think?

That card is very common and should be fine once you load the drivers

alexdallas · 06-13-2009, 08:42 AM

Thanks. I installed the Intel Card drive.
I cannot find any Atheros R5001X drivers though on the internet. The Atheros website only lists 5002 and upper models, prolly the 5001 is too old.

Dont know what to do next...

**simpswr** · 06-13-2009, 08:52 AM

They are not on the IBM Support site? Did yoiu try the 5002 drivers?

alexdallas · 06-13-2009, 08:56 AM

Quote:

Originally Posted by simpswr

They are not on the IBM Support site? Did yoiu try the 5002 drivers?

Its made by Atheros, not IBM, so i doubt theyd be on the IBM site?
theyre not on the Atheros site.

ill try downloading/installing the 5002x driver, and see how that goes.

**simpswr** · 06-13-2009, 08:57 AM

If IBM sold it with that card, they will probably have it avaiable for download. It may be a version that was only sold to OEM's. You should always try the PC manufacturers site for drivers . . the devices are often specific to OEM's

alexdallas · 06-13-2009, 08:59 AM

i actually bought the laptop online- from a used laptop company.

i tried calling them friday, noone answered. i will try to call them monday and ask them.

thank you,

06-12-2009, 05:40 AM	#1 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Cannot connect to the Internet- Ideas? hELLO ALL i JUST purchased a refurbished IBM Laptop and installed XP on it. Then when i plug in the Ethernet cable, there's no internet. When i type in 'ipconfig /all', that doesnt give me any info, it just displays a general 1 line message, but no details about the IP configuration. Do i need to install anything else before i can connect to the internet? any ideas whats going on? thank you

06-12-2009, 07:24 AM	#2 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,274 OS: XP, Vista, Win 7	Re: Cannot connect to the Internet- Ideas? and welcome to the Forum Look in Device Manager to see if the network adaptor has a yellow ! or is marked as Unknown. __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

06-12-2009, 03:59 PM	#3 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? Tried that, i only see a PCMCIA card there..is that the network adaptor?

06-12-2009, 04:07 PM	#4 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,274 OS: XP, Vista, Win 7	Re: Cannot connect to the Internet- Ideas? Is your Network card built in or a pcmcia card? What do you see under Network Adaptors? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

06-12-2009, 04:17 PM	#5 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? Its built in- theres no 'Network Adaptor' entry there in Device Manager, just a PCMCIA entry. This laptop is supposed to have a built in WiFi card.

06-12-2009, 04:23 PM	#6 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,274 OS: XP, Vista, Win 7	Re: Cannot connect to the Internet- Ideas? Download and run Everest to see if it ID's a wireless card . . http://majorgeeks.com/download4181.html __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

06-12-2009, 08:16 PM	#7 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? I CANNOT CONNect to the internet, so cannot download anything. when i type ipconfig/all , it just tell me something like 'windows ip configuration'. why isnt it showing me anything, its not recognizing the wifi card?

06-13-2009, 01:05 AM	#8 (permalink)
jenae Mentor Hardware Team Join Date: Jun 2008 Posts: 1,308 OS: XP & Vista	Re: Cannot connect to the Internet- Ideas? Hi, give us your model specs and you say you have an ethernet cable plugged in whats the other end plugged into? __________________

06-13-2009, 06:38 AM	#9 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? its an IBM T42. the other end of the cable is plugged into my router. When i test it on another laptop , the Internet is working on that one. as soon as i plug it into this new T42, there is no internet.

06-13-2009, 06:57 AM	#11 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? alrighty, will do that and let u know what happens. thank you all.

06-13-2009, 07:12 AM	#12 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? Ok, i installed Everest. Under Network, PCI/PnP Network it's showing me: Atheros AR5001X+ Wireless Network Adapter - Type PCI Intel PRO/1000 MT Mobile Connection (IBM) - Type PCI Do i maybe need to install the drivers for those 2 things? If thats the case, i guess i only need to install the Atheros driver? Can someone pls give me a link to the driver download site? I googled it, but theres so many sites outthere, not sure which one is the correct one to download from. And one more question, is there Atheros AR5001X WiFi card any good? Seems to be old. If its too old/not reliable, i'm even thinking to return this laptop and buy a new one. What do u guys think? Last edited by alexdallas; 06-13-2009 at 07:27 AM.

06-13-2009, 07:29 AM	#13 (permalink)
wvbroker Registered User Join Date: Jun 2009 Posts: 4 OS: vista	Re: Cannot connect to the Internet- Ideas? Borrow a computer get on the internet and go to the manufacturers site of the computer. Look up the model number then down load the drivers for the nic. Once this is done go to control panel on your computer go to add hardware the to network adapter. When it asks to search for a driver go to have disk and negotiate your way to that driver file you downloaded and burnt to a cd.

06-13-2009, 07:34 AM	#14 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? thats what i tried: http://www.atheros.com/pt/wlan_core.htm the 5001 is not listed there, its probably too old(2003 or so) they dont make it anymore. now when i google it, i find some sites but i wanna make sure theyre 100% legit before i download/install anything from them. now the other thing is: should i buy another card and replace the current 5001 internal wifi card? does it depend on what kind of laptop i have, or can i buy just any wireless card? what is the price range for the wifi cards? sorry for all these stupid questions,.dont know much about WiFi cards..

06-13-2009, 08:42 AM	#16 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? Thanks. I installed the Intel Card drive. I cannot find any Atheros R5001X drivers though on the internet. The Atheros website only lists 5002 and upper models, prolly the 5001 is too old. Dont know what to do next...

06-13-2009, 08:52 AM	#17 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,274 OS: XP, Vista, Win 7	Re: Cannot connect to the Internet- Ideas? They are not on the IBM Support site? Did yoiu try the 5002 drivers? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

06-13-2009, 08:57 AM	#19 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,274 OS: XP, Vista, Win 7	Re: Cannot connect to the Internet- Ideas? If IBM sold it with that card, they will probably have it avaiable for download. It may be a version that was only sold to OEM's. You should always try the PC manufacturers site for drivers . . the devices are often specific to OEM's __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow? Last edited by simpswr; 06-13-2009 at 08:59 AM.

06-13-2009, 08:59 AM	#20 (permalink)
alexdallas Registered User Join Date: Jun 2009 Posts: 11 OS: xp	Re: Cannot connect to the Internet- Ideas? i actually bought the laptop online- from a used laptop company. i tried calling them friday, noone answered. i will try to call them monday and ask them. thank you,