Connection problems

Cheverge · 05-16-2009, 10:32 AM

I have a gateway mx3416 laptop, I reinstalled XP Pro and now I cant connect to the internet from either wireless or lan. I tried to run the installation disk from the router but it says there is a problem with the connection. When I open network connections, its empty. I have built in wireless. Any help will be much appreciated. Thansk

**TriggerFinger** · 05-16-2009, 10:52 AM

Please check DEVICE MANAGER for any UNKNOWN devices and devices with yellow/red marks. Include their Device Instance ID in your next post. Thanks.

Cheverge · 05-16-2009, 10:57 AM

In device manager under other devices, -audio device on high definition audio bus-coprocesser-ethernet controller-modem device on high definition audio bus-other pci bridge device-smbus controller-video controller, all have code 28 the drivers are not installed?

**TriggerFinger** · 05-16-2009, 11:06 AM

Working with no DEVICE INSTANCE IDs (as per my request in my last post), d/load and install the XP drivers from Gateway website.

Cheverge · 05-16-2009, 11:10 AM

I apologize, I had to look up what device instant id was lol. Here is the one from the ethernet controller-PCI\VEN_10EC&DEV_8185&SUBSYS_822510EC&REV_20\4&3A3249AB&O&4880

**TriggerFinger** · 05-16-2009, 11:17 AM

Quote:

Originally Posted by Cheverge

I apologize, I had to look up what device instant id was lol. Here is the one from the ethernet controller-PCI\VEN_10EC&DEV_8185&SUBSYS_822510EC&REV_20\4&3A3249AB&O&4880

-- try this driver http://support.gateway.com/support/d...1060.0413.2006

EDIT:
All XP drivers for your model can be found here:
http://support.gateway.com/support/d...param=1013920R

Cheverge · 05-16-2009, 12:47 PM

I installed all the drivers for my model, thanks much everything works fine now. Much appreciated.

05-16-2009, 10:32 AM	#1 (permalink)
Cheverge Registered User Join Date: Mar 2009 Location: Florida Posts: 132 OS: XP/Vista	Connection problems I have a gateway mx3416 laptop, I reinstalled XP Pro and now I cant connect to the internet from either wireless or lan. I tried to run the installation disk from the router but it says there is a problem with the connection. When I open network connections, its empty. I have built in wireless. Any help will be much appreciated. Thansk

05-16-2009, 10:52 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,832 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Connection problems Please check DEVICE MANAGER for any UNKNOWN devices and devices with yellow/red marks. Include their Device Instance ID in your next post. Thanks. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

05-16-2009, 10:57 AM	#3 (permalink)
Cheverge Registered User Join Date: Mar 2009 Location: Florida Posts: 132 OS: XP/Vista	Re: Connection problems In device manager under other devices, -audio device on high definition audio bus-coprocesser-ethernet controller-modem device on high definition audio bus-other pci bridge device-smbus controller-video controller, all have code 28 the drivers are not installed?

05-16-2009, 11:06 AM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,832 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Connection problems Working with no DEVICE INSTANCE IDs (as per my request in my last post), d/load and install the XP drivers from Gateway website. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

05-16-2009, 11:10 AM	#5 (permalink)
Cheverge Registered User Join Date: Mar 2009 Location: Florida Posts: 132 OS: XP/Vista	Re: Connection problems I apologize, I had to look up what device instant id was lol. Here is the one from the ethernet controller-PCI\VEN_10EC&DEV_8185&SUBSYS_822510EC&REV_20\4&3A3249AB&O&4880

05-16-2009, 12:47 PM	#7 (permalink)
Cheverge Registered User Join Date: Mar 2009 Location: Florida Posts: 132 OS: XP/Vista	Re: Connection problems I installed all the drivers for my model, thanks much everything works fine now. Much appreciated.