laptop freezes

convict0 · 05-11-2009, 11:48 AM

ok all i have a dell lapttop it keeps freezing on me i have to unplug the power cord and remove the battry to shut it down when i reboot it up again it logs onto windows and it freezes

dell
model M140

**TriggerFinger** · 05-11-2009, 11:56 AM

Have you checked for overheating? Make sure vents/heatsink areas are free of any obstruction.

In addition, have you run HDD and RAM diagnostics? If not, I suggest you do that first. If there are hardware errors in either RAM or HDD, consider replacement. If you do not have errors in RAM or HDD, then run CHKDSK /F /R (preferably in Recovery Console using an XP install CD).

convict0 · 05-11-2009, 12:08 PM

ok i run the diagnostic thats built in the laptop it gave me

DST short status test

test result failed error code 1000-0146 did research this code leading me to a bad hard drive???

msg unit0 ide status failed status bytes =64

controller code =1 msg = no
additional sense information

i gotten that after i ran the diagnostic

**TriggerFinger** · 05-11-2009, 12:34 PM

Yep, it could be a bad hard drive.

convict0 · 05-11-2009, 12:37 PM

could the hard drive gone bad do to over heating

**TriggerFinger** · 05-11-2009, 03:33 PM

It may be possible.

convict0 · 05-11-2009, 05:50 PM

ok trigger my hard drive is going bad but i still can log onto it at times now i need to know whats the easiest way to back up my files on the corrupted hard drive

dai · 05-11-2009, 06:39 PM

slave it in another computer and see what you can pull off it

05-11-2009, 11:48 AM	#1 (permalink)
convict0 Registered User Join Date: Apr 2009 Posts: 118 OS: xp pro	laptop freezes ok all i have a dell lapttop it keeps freezing on me i have to unplug the power cord and remove the battry to shut it down when i reboot it up again it logs onto windows and it freezes dell model M140

05-11-2009, 11:56 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: laptop freezes Have you checked for overheating? Make sure vents/heatsink areas are free of any obstruction. In addition, have you run HDD and RAM diagnostics? If not, I suggest you do that first. If there are hardware errors in either RAM or HDD, consider replacement. If you do not have errors in RAM or HDD, then run CHKDSK /F /R (preferably in Recovery Console using an XP install CD). __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

05-11-2009, 12:08 PM	#3 (permalink)
convict0 Registered User Join Date: Apr 2009 Posts: 118 OS: xp pro	Re: laptop freezes ok i run the diagnostic thats built in the laptop it gave me DST short status test test result failed error code 1000-0146 did research this code leading me to a bad hard drive??? msg unit0 ide status failed status bytes =64 controller code =1 msg = no additional sense information i gotten that after i ran the diagnostic Last edited by convict0; 05-11-2009 at 12:22 PM.

05-11-2009, 12:34 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: laptop freezes Yep, it could be a bad hard drive. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

05-11-2009, 12:37 PM	#5 (permalink)
convict0 Registered User Join Date: Apr 2009 Posts: 118 OS: xp pro	Re: laptop freezes could the hard drive gone bad do to over heating Last edited by convict0; 05-11-2009 at 12:47 PM.

05-11-2009, 03:33 PM	#6 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: laptop freezes It may be possible. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

05-11-2009, 05:50 PM	#7 (permalink)
convict0 Registered User Join Date: Apr 2009 Posts: 118 OS: xp pro	Re: laptop freezes ok trigger my hard drive is going bad but i still can log onto it at times now i need to know whats the easiest way to back up my files on the corrupted hard drive

05-11-2009, 06:39 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,759 OS: win 7 32x 64x rtm	Re: laptop freezes slave it in another computer and see what you can pull off it __________________