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Old 04-28-2009, 03:44 PM   #1 (permalink)
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Err2Err3

i have a compaq laptop that I got in 2007 has vista on it. I recently installed a 2 gb stick of ram in it. I tried to turn it on it goes to the compaq screen and then it gives me this error message

Err2Err3
Intel UNDI, PXE-2.0 (build 082)
Copyright (C) 1997-2000 Intel Corporation

For Realtek RTL8139(X)/8130/810x PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM

ERR2ERR3

and the computer will not boot up. I've removed and replaced battery and checked to make sure the ram fit snug

how do I fix this? what's wrong?
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Old 04-28-2009, 03:45 PM   #2 (permalink)
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Re: Err2Err3

I've also tried running a memory test saved to a dvd and it would not boot from the disk
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Old 04-28-2009, 04:02 PM   #3 (permalink)
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Re: Err2Err3

What OS are you using please?

What Make of Lap top please?
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Old 04-28-2009, 04:03 PM   #4 (permalink)
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Re: Err2Err3

ah yes vista home,

soz m8
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Old 04-28-2009, 04:06 PM   #5 (permalink)
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Re: Err2Err3

I'm using vista home basic and it is a compaq presario c500
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Old 04-28-2009, 04:08 PM   #6 (permalink)
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Re: Err2Err3

Please try and boot into safe mode, let me know if you can do this please.
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Old 04-28-2009, 04:10 PM   #7 (permalink)
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Re: Err2Err3

cannot boot into safe mode
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Old 04-28-2009, 04:13 PM   #8 (permalink)
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Re: Err2Err3

also I found this, it may help you :
PXE-E61: Media test failure, check cable
means that it can't boot for any one of the following reasons:

- non-system disk in floppy or CD drive
- bad BIOS or CMOS settings
- bad hard drive (physically, cable connection or no bootable file)

If the simple stuff doesn't check out, boot from your system restore CD
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Old 04-28-2009, 04:15 PM   #9 (permalink)
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Re: Err2Err3

i'm currently running a hard drive test disk so we'll see where that goes.
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Old 04-28-2009, 04:16 PM   #10 (permalink)
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Re: Err2Err3

Can you get into the bios of the machine?
Please check to see if the computer is trying to boot from an external drive or another drive other than the hard drive volume.
Please select the HD volume and re-boot.

Let me know what happens
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Old 04-28-2009, 04:17 PM   #11 (permalink)
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Re: Err2Err3

it is set as
on my boot order in my bios it is listed as
1 notebook hard drive
2 atapi cd/dvd rom drive
3 usb floppy
4 usb diskette on key
5 usb hard drive
! 6 network adapter
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Old 04-28-2009, 04:25 PM   #12 (permalink)
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Re: Err2Err3

let me know what errors are found on the volume
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Old 04-28-2009, 05:47 PM   #13 (permalink)
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Re: Err2Err3

scan passed
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Old 04-28-2009, 06:28 PM   #14 (permalink)
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Re: Err2Err3

If you are not able to boot into the OS to safe mode, i can only suggest that you have a corrupt Master Boot Record (MBR), or the worst case scenario is a dead drive.

Looking at the error you have here, there are a lot of links to this type of error.
This is only a suggestion on my part and of course please feel free to search more.

http://answers.yahoo.com/question/in...7114958AAYyaxO

regards gg
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