Error Message when Reinstalling XP

o2yL · 04-24-2009, 01:36 PM

I've got a Gateway CX2720 laptop and I was intending on scrubbing it and reinstalling XP onto it this afternoon when. However, I ran into a problem that I didn't expect. When I put the CD and start the setup I get the following error message:

"Setup did not find any hard disk drives installed in your computer.

Make sure any hard disk drives are powered on and proplrly connected to your computer, and that any disk-related hardware configuration is correct This may involve running a manufacturer-supplied diagnostic or setup program."

I bought the laptop used and don't have any software for it. I downloaded the drivers from Gateway's website but I don't have any original software that would have come with it.

Any help here? I would greatly appreciate it!

**TriggerFinger** · 04-24-2009, 03:23 PM

Go to the Gateway download website again (link below) and get the drivers under Hard Drive Downloads. Get the SATA drivers for XP. If you read also the description of the drivers from there and you will understand why you are getting that error.

http://support.gateway.com/support/d...&param=1009063

**simpswr** · 04-24-2009, 04:10 PM

Most newer BIOS allow an Alternate method for SATA . . Go into the bios and check the "Sata Operation" setting, change it to "Raid Autodetect/ATA if it is not already. Now try to install XP ( Verbage will vary by manufacturer some will say IDE instead of ATA)

04-24-2009, 01:36 PM	#1 (permalink)
o2yL Registered User Join Date: Apr 2009 Posts: 13 OS: XP SP3	Error Message when Reinstalling XP I've got a Gateway CX2720 laptop and I was intending on scrubbing it and reinstalling XP onto it this afternoon when. However, I ran into a problem that I didn't expect. When I put the CD and start the setup I get the following error message: "Setup did not find any hard disk drives installed in your computer. Make sure any hard disk drives are powered on and proplrly connected to your computer, and that any disk-related hardware configuration is correct This may involve running a manufacturer-supplied diagnostic or setup program." I bought the laptop used and don't have any software for it. I downloaded the drivers from Gateway's website but I don't have any original software that would have come with it. Any help here? I would greatly appreciate it!

04-24-2009, 03:23 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Error Message when Reinstalling XP Go to the Gateway download website again (link below) and get the drivers under Hard Drive Downloads. Get the SATA drivers for XP. If you read also the description of the drivers from there and you will understand why you are getting that error. http://support.gateway.com/support/d...&param=1009063 __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

04-24-2009, 04:10 PM	#3 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,323 OS: XP, Vista, Win 7	Re: Error Message when Reinstalling XP Most newer BIOS allow an Alternate method for SATA . . Go into the bios and check the "*Sata Operation" setting, change it to "Raid Autodetect/ATA* if it is not already. Now try to install XP ( Verbage will vary by manufacturer some will say *IDE* instead of *ATA) __________________ Rich* MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?