HP Pavilion dv9000 wireless blue light went amber color

berrayj · 04-11-2009, 10:47 AM

I am in need of assistance. Last night my labtops wireless connection vanished. I have tried everything I can think of to restore. Here is briefly what I have tried already.

HP Pavilion dv9000 Entertainment Labtop

1. Reload Drivers for both HP Wireless Assistant - will not open (double click or right click to open and nothing happens) and wireless network

2. Updated bios

I need help. Thank you so much for your information in advance.

Jenny

**TriggerFinger** · 04-11-2009, 11:44 AM

Can it still 'see' any nearby wireless networks?
If yes, have you tried connecting on other wireless networks (ex. in wifi hotspot areas)?
What is the status of the WLAN card in Device Manager?

berrayj · 04-12-2009, 08:53 AM

I took it into best buy where I purchased the equipment. Apparently there is a known issue with this happening and they are sending it in for repair. It is the actual card that is damaged.

The labtop was no longer able to read any drivers or hardware for the wireless connection. it is going to take about 11-14 days before I get the labtop back.

**TriggerFinger** · 04-12-2009, 02:08 PM

Yup it is a known issue documented here:
http://h10025.www1.hp.com/ewfrf/wc/d...77&lc=en&cc=us

04-11-2009, 10:47 AM	#1 (permalink)
berrayj Registered User Join Date: Apr 2009 Posts: 2 OS: vista 32 bit	HP Pavilion dv9000 wireless blue light went amber color I am in need of assistance. Last night my labtops wireless connection vanished. I have tried everything I can think of to restore. Here is briefly what I have tried already. HP Pavilion dv9000 Entertainment Labtop 1. Reload Drivers for both HP Wireless Assistant - will not open (double click or right click to open and nothing happens) and wireless network 2. Updated bios I need help. Thank you so much for your information in advance. Jenny

04-11-2009, 11:44 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: HP Pavilion dv9000 wireless blue light went amber color Can it still 'see' any nearby wireless networks? If yes, have you tried connecting on other wireless networks (ex. in wifi hotspot areas)? What is the status of the WLAN card in Device Manager? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

04-12-2009, 08:53 AM	#3 (permalink)
berrayj Registered User Join Date: Apr 2009 Posts: 2 OS: vista 32 bit	Re: HP Pavilion dv9000 wireless blue light went amber color I took it into best buy where I purchased the equipment. Apparently there is a known issue with this happening and they are sending it in for repair. It is the actual card that is damaged. The labtop was no longer able to read any drivers or hardware for the wireless connection. it is going to take about 11-14 days before I get the labtop back.

04-12-2009, 02:08 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: HP Pavilion dv9000 wireless blue light went amber color Yup it is a known issue documented here: http://h10025.www1.hp.com/ewfrf/wc/d...77&lc=en&cc=us __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE