[SOLVED] No audio device on Sony Vaio?

nestea27 · 04-10-2009, 03:12 PM

I recently turned to this forum for help with a possible Trojan issue - turned out to be nothing along those lines (but found out my laptop is squeaky clean, which is always nice).

Not long after, I saw that the sound no longer works. If I try to click on the speaker icon on the bottom right corner of my desktop I see a message pop-up that reads: "No active mixer device is available. To install mixer devices go to Contrl Panel click Printers and Other Hardware and then click Add Hardware. This program will now close." This is what I see on my Guest Account. On the Owner Account, there isn't even a speaker icon on my desktop. If I go to Control Panel and click on Sounds and Devices, the volume tab reads No Audio Devices.

What happened? Thanks!

**TriggerFinger** · 04-10-2009, 03:23 PM

Check in Device Manager the status of the Sound/Audio controllers.

nestea27 · 04-10-2009, 04:03 PM

Dumb question, but where is Device Manager found?

When I pull up Sound and Audio Devices under Control Panel I thought I saw what you're talking about. Under the Hardware tab? Something there beneath Device Properties says "This device is working properly" but Location: Location 0 seems a bit weird (then again I have no idea what I'm loking at).

**TriggerFinger** · 04-10-2009, 04:08 PM

Go to START | RUN | type DEVMGMT.MSC the press ENTER

nestea27 · 04-10-2009, 04:15 PM

And then what? I've got Device Manager up at least. LOL

Nothing shows up in red or with any exclamation points or anything but I did notice that under SoundMax Integrated Digital Audio that on the top of the Device Manager toolbar there are two icons that none of the other sound drivers or devices show. They are both compuer icons - one has a red "x" through it that reads "Uninstall" when I put my cursor over it and one that reads "Disable" with a red circle and a slash through it. Not sure if this helps.

**TriggerFinger** · 04-10-2009, 04:31 PM

No yellow/red marks or UNKNOWN devices in Device Manager?

Check audio service ... Control Panel | Administrative Tools | Services | ... locate Windows Audio - make sure it is started.

nestea27 · 04-10-2009, 04:41 PM

No, the only red I see is at the top of the toolbar in Device Manager when I scoll down to SoundMax (for uninstall or disable options). The list of audio drivers and devices though is completely error free. No unknown devices either.

However, sound wasn't listed as started under Audio Services so I started it.

The only issue now is there's no volume icon on my desktop but I just fixed that myself.

Any ideas what caused my volume to suddenly be "unstarted"?

**TriggerFinger** · 04-10-2009, 04:51 PM

Quote:

Originally Posted by nestea27

No, the only red I see is at the top of the toolbar in Device Manager when I scoll down to SoundMax (for uninstall or disable options). The list of audio drivers and devices though is completely error free. No unknown devices either.

However, sound wasn't listed as started under Audio Services so I started it. -- Set it to automatically start. I believe you have an option there to start it Manually or Automatically. Set it to start automatically.

The only issue now is there's no volume icon on my desktop but I just fixed that myself. -- this is just a setting/config issue, check SOUND/AUDIO properties in Control panel.

Any ideas what caused my volume to suddenly be "unstarted"? --

Ask me no questions and I tell you no lies

Seriously now, IMHO that could happen if there are some conflicts or problems during boot up of Windows... which IMO is normal for... yes... Windows. Keep your Windows updated and your drivers updated to minimize problems like this one.

nestea27 · 04-10-2009, 04:58 PM

Hmmm...ok thanks!

It was already listed as started automatically so that issue is ok I guess.

How weird. I just did a massive WIndows update during my last stint in here to resolve another (unrelated) issue about a proxy server confusion I had. Thanks for your prompt help! I thought I would have to mess with downloading new drivers or something similarly headache-inducing.

Cheers!!

**TriggerFinger** · 04-10-2009, 05:14 PM

If everything is OK now with the audio, kindly mark this thread as solved.

nestea27 · 04-10-2009, 05:29 PM

Solved!!

04-10-2009, 03:12 PM	#1 (permalink)
nestea27 Registered User Join Date: Mar 2009 Posts: 36 OS: winxp	[SOLVED] No audio device on Sony Vaio? I recently turned to this forum for help with a possible Trojan issue - turned out to be nothing along those lines (but found out my laptop is squeaky clean, which is always nice). Not long after, I saw that the sound no longer works. If I try to click on the speaker icon on the bottom right corner of my desktop I see a message pop-up that reads: "No active mixer device is available. To install mixer devices go to Contrl Panel click Printers and Other Hardware and then click Add Hardware. This program will now close." This is what I see on my Guest Account. On the Owner Account, there isn't even a speaker icon on my desktop. If I go to Control Panel and click on Sounds and Devices, the volume tab reads No Audio Devices. What happened? Thanks!

04-10-2009, 03:23 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: No audio device on Sony Vaio? Check in Device Manager the status of the Sound/Audio controllers. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

04-10-2009, 04:03 PM	#3 (permalink)
nestea27 Registered User Join Date: Mar 2009 Posts: 36 OS: winxp	Re: No audio device on Sony Vaio? Dumb question, but where is Device Manager found? When I pull up Sound and Audio Devices under Control Panel I thought I saw what you're talking about. Under the Hardware tab? Something there beneath Device Properties says "This device is working properly" but Location: Location 0 seems a bit weird (then again I have no idea what I'm loking at). Last edited by nestea27; 04-10-2009 at 04:05 PM.

04-10-2009, 04:08 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: No audio device on Sony Vaio? Go to START \| RUN \| type DEVMGMT.MSC the press ENTER __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

04-10-2009, 04:15 PM	#5 (permalink)
nestea27 Registered User Join Date: Mar 2009 Posts: 36 OS: winxp	Re: No audio device on Sony Vaio? And then what? I've got Device Manager up at least. LOL Nothing shows up in red or with any exclamation points or anything but I did notice that under SoundMax Integrated Digital Audio that on the top of the Device Manager toolbar there are two icons that none of the other sound drivers or devices show. They are both compuer icons - one has a red "x" through it that reads "Uninstall" when I put my cursor over it and one that reads "Disable" with a red circle and a slash through it. Not sure if this helps. Last edited by nestea27; 04-10-2009 at 04:30 PM.

04-10-2009, 04:31 PM	#6 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: No audio device on Sony Vaio? No yellow/red marks or UNKNOWN devices in Device Manager? Check audio service ... Control Panel \| Administrative Tools \| Services \| ... locate Windows Audio - make sure it is started. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

04-10-2009, 04:41 PM	#7 (permalink)
nestea27 Registered User Join Date: Mar 2009 Posts: 36 OS: winxp	Re: No audio device on Sony Vaio? No, the only red I see is at the top of the toolbar in Device Manager when I scoll down to SoundMax (for uninstall or disable options). The list of audio drivers and devices though is completely error free. No unknown devices either. However, sound wasn't listed as started under Audio Services so I started it. The only issue now is there's no volume icon on my desktop but I just fixed that myself. Any ideas what caused my volume to suddenly be "unstarted"? Last edited by nestea27; 04-10-2009 at 04:43 PM.

04-10-2009, 04:58 PM	#9 (permalink)
nestea27 Registered User Join Date: Mar 2009 Posts: 36 OS: winxp	Re: No audio device on Sony Vaio? Hmmm...ok thanks! It was already listed as started automatically so that issue is ok I guess. How weird. I just did a massive WIndows update during my last stint in here to resolve another (unrelated) issue about a proxy server confusion I had. Thanks for your prompt help! I thought I would have to mess with downloading new drivers or something similarly headache-inducing. Cheers!!

04-10-2009, 05:14 PM	#10 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: No audio device on Sony Vaio? If everything is OK now with the audio, kindly mark this thread as solved. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

04-10-2009, 05:29 PM	#11 (permalink)
nestea27 Registered User Join Date: Mar 2009 Posts: 36 OS: winxp	Re: [SOLVED] No audio device on Sony Vaio? Solved!!