whwael

i have bios problem with my laptop "acer 4710"
after i did format to install a new win xp, by mistake when i install the drivers divices for the audio divice and etc... i installed the new bios version, then the laptop did a restart but after it can not recognize all harddisks
and at the end my laptop does not run the win, evrytime when it arrives to runing the win it makes restart and restart and....,
I need from you the advice for this
and i will be very greatful for any advice from you.
thank you all

TriggerFinger

I am really sorry but I cannot clearly get what you try to say... please correct me.... my understanding of this is, your problem is that your laptop keeps on rebooting each time you power it ON, is this correct?

Do you see it reach the screen that shows Windows is loading? How about if you try to go into BIOS setup?

Post back any info on this. Thanks

whwael

first i am sorry for my english.
yes, i see the screen loading evrytimes.
the laptop boot normaly but when I see the win xp screen just for 1 sec directement does restart.
i went to BIOS setup and evrything is normal for me!!.
thank you

TriggerFinger

Can you still go into Safe Mode? If yes, have you also tried going into Last Known Good configuration?

whwael

no i could not go to "1-safe mode, 2-safe mode with networking, 3-safe mode with command prompt, 4-last know good configuration, 5-start windows normally" too these i could not runing.
thank you for your anttention

TriggerFinger

If you have the XP install CD, try to do a repair install.

whwael

i tried to do it but its not working it write that "setup did not any hard disk drives installed in your computer."
and with the format too the same message
thank you

whwael

"setup did not FIND any hard disk drives installed in your computer"
i am sorry i forget to write "FIND"
thanks

TriggerFinger

You need the AHCI driver for XP from here http://support.acer-euro.com/drivers...k/as_4710.html.

In another computer download the driver and extract into a folder. One of the files is a folder F6 Floppy Utility. Open that folder and inside you will see two other folders (f6flpy32 and f6fly64) and a readme file. Depending on what XP you are using 32bit or 64bit, open the appropriate folder and run the program inside that folder. You need to have a floppy diskette drive and a blank floppy disc in that computer and ready for use before you run that program.

When you load XP install CD, you will see a message at the bottom of the screen (something like 'F6 to load drivers'). Press F6 and it will load the drivers from the floppy drive.

Once it finds the drivers, XP install CD will proceed without 'no HDD found' errors.

whwael

thank you very much my friend
and i hope to this solution work
i will try it now
thank you infinement

TriggerFinger

I believe you can also use this http://downloadcenter.intel.com/Deta...ional&lang=eng

Download the ZIP file from the link above, extract and copy in a floppy disc.

whwael

can i use the flashdisk replacement the floppy diskette drive
becaz i dont have it
if no i will wait for tomorrow
thank you so much

TriggerFinger

XP won't recognize flash drives... ONLY FLOPPY

whwael

thank you, thank you my friend
you are very good
i will do it tomorrow with the floppy like what you told me
thank you