[SOLVED] Toshiba Satellite A355D-S6922 notebook- deleted Nortons and now have problem

hobbledeliz · 03-17-2009, 10:02 AM

I uninstalled the Norton Antivirus trial from my new Satellite, and now whenever I start up windows- I get all sorts of little error messages, like this:

TSS exe

error parsing
c:\windows\Microsoft.NET\framework64\v2.0.50727\config\machine.config

Parser returned error 0xC00CE556

My PC tune-up program tells me that my computer is having problems because I deleted files from my Fetch folder- but the only thing I manually deleted was the Norton program. I also used Norton's own uninstall program to make sure that I had no traces of it left.

Would restoring factory settings to my laptop via a Restore disk help? I'll order the recovery cd if someone can reassure me that it'll solve this problem.

**TriggerFinger** · 03-17-2009, 11:44 AM

It seems the problem is more of Windows related rather than hardware. If it is, then it is possible that a reinstall/fresh install of operating system from a recovery partition or a recovery cd can fix it.

hobbledeliz · 03-18-2009, 05:32 AM

Thanks, TriggerFinger! I just re-installed Windows and everything's working fine.

03-17-2009, 10:02 AM	#1 (permalink)
hobbledeliz Registered User Join Date: Mar 2009 Location: south central PA Posts: 2 OS: Vista home premium 64	[SOLVED] Toshiba Satellite A355D-S6922 notebook- deleted Nortons and now have problem I uninstalled the Norton Antivirus trial from my new Satellite, and now whenever I start up windows- I get all sorts of little error messages, like this: TSS exe error parsing c:\windows\Microsoft.NET\framework64\v2.0.50727\config\machine.config Parser returned error 0xC00CE556 My PC tune-up program tells me that my computer is having problems because I deleted files from my Fetch folder- but the only thing I manually deleted was the Norton program. I also used Norton's own uninstall program to make sure that I had no traces of it left. Would restoring factory settings to my laptop via a Restore disk help? I'll order the recovery cd if someone can reassure me that it'll solve this problem.

03-17-2009, 11:44 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,826 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Toshiba Satellite A355D-S6922 notebook- deleted Nortons and now have problems It seems the problem is more of Windows related rather than hardware. If it is, then it is possible that a reinstall/fresh install of operating system from a recovery partition or a recovery cd can fix it. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-18-2009, 05:32 AM	#3 (permalink)
hobbledeliz Registered User Join Date: Mar 2009 Location: south central PA Posts: 2 OS: Vista home premium 64	Re: Toshiba Satellite A355D-S6922 notebook- deleted Nortons and now have problems Thanks, TriggerFinger! I just re-installed Windows and everything's working fine.