X57 Philips laptop screen colour diagonal line distortion

carleato · 03-16-2009, 02:46 AM

I have a X57 Philips laptop and in the last 2 days the screen is showing a constant colour distortion. By this I mean diagonal colours (wide) lines running through the screen.

The screen works fine using an external monitor or tv, so I imagine its not the graphics card.

What can I do to fix this problem?

**TriggerFinger** · 03-16-2009, 10:11 AM

Do the colors show up once Windows starts? Another way of putting it... do they appear if for example you go into BIOS Setup?

carleato · 03-17-2009, 06:57 AM

Yes they are there as soon as windows starts up. . On any text load up such as the Bios setup and windows loading up screen. .

On just black you see nothing but on any other colour you see the pix elation and diagonal lines through the screen. . They seem to be constant with out change. .

Any ideas.

**TriggerFinger** · 03-17-2009, 09:19 AM

I need you to go into BIOS setup menu. Navigate thru the BIOS setup pages... are they showing the same symptoms?

carleato · 03-18-2009, 01:22 AM

Yes the same in the BIOS setup menu and as soon as it has powered on. . Same symptons

**TriggerFinger** · 03-18-2009, 08:08 AM

So unusual colored diagonal lines on screen are present in Windows and even in BIOS setup menus... but not in external monitor?

If that is the case then it could be a failing LCD. You may check the video cables for defect you must also consider LCD replacement.

carleato · 04-02-2009, 05:50 AM

Hey there thanks for the advice,

just to update you the screen went black with dark grey shadow appearing. . Now im trying to find someone to take a look at it. . but found no one not even Philips will look at it or fix it. . Now stuck without a clue of getting a new LCD screen or some one to repair it. .

Any advice

**TriggerFinger** · 04-02-2009, 09:43 AM

I suggest you bring it to a repair shop and have it diagnosed. They can also repair it or replace it. Either way you get the service that you need.

03-16-2009, 02:46 AM	#1 (permalink)
carleato Registered User Join Date: Mar 2009 Posts: 4 OS: Vista	X57 Philips laptop screen colour diagonal line distortion I have a X57 Philips laptop and in the last 2 days the screen is showing a constant colour distortion. By this I mean diagonal colours (wide) lines running through the screen. The screen works fine using an external monitor or tv, so I imagine its not the graphics card. What can I do to fix this problem?

03-16-2009, 10:11 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,846 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: X57 Philips laptop screen colour diagonal line distortion Do the colors show up once Windows starts? Another way of putting it... do they appear if for example you go into BIOS Setup? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-17-2009, 06:57 AM	#3 (permalink)
carleato Registered User Join Date: Mar 2009 Posts: 4 OS: Vista	Re: X57 Philips laptop screen colour diagonal line distortion Yes they are there as soon as windows starts up. . On any text load up such as the Bios setup and windows loading up screen. . On just black you see nothing but on any other colour you see the pix elation and diagonal lines through the screen. . They seem to be constant with out change. . Any ideas.

03-17-2009, 09:19 AM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,846 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: X57 Philips laptop screen colour diagonal line distortion I need you to go into BIOS setup menu. Navigate thru the BIOS setup pages... are they showing the same symptoms? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-18-2009, 01:22 AM	#5 (permalink)
carleato Registered User Join Date: Mar 2009 Posts: 4 OS: Vista	Re: X57 Philips laptop screen colour diagonal line distortion Yes the same in the BIOS setup menu and as soon as it has powered on. . Same symptons

03-18-2009, 08:08 AM	#6 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,846 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: X57 Philips laptop screen colour diagonal line distortion So unusual colored diagonal lines on screen are present in Windows and even in BIOS setup menus... but not in external monitor? If that is the case then it could be a failing LCD. You may check the video cables for defect you must also consider LCD replacement. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

04-02-2009, 05:50 AM	#7 (permalink)
carleato Registered User Join Date: Mar 2009 Posts: 4 OS: Vista	Re: X57 Philips laptop screen colour diagonal line distortion Hey there thanks for the advice, just to update you the screen went black with dark grey shadow appearing. . Now im trying to find someone to take a look at it. . but found no one not even Philips will look at it or fix it. . Now stuck without a clue of getting a new LCD screen or some one to repair it. . Any advice

04-02-2009, 09:43 AM	#8 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,846 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: X57 Philips laptop screen colour diagonal line distortion I suggest you bring it to a repair shop and have it diagnosed. They can also repair it or replace it. Either way you get the service that you need. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE