Vista keeps losing my printer

chajun · 03-12-2009, 05:38 AM

Hello I recently went mad and replaced my laptop. The old one had XP the new one a Compaq CQ60 has Vista. I downloaded the software and drivers for my HP C3180 Printer. All goes well but every so often I get a blue screen with a message saying Bug Code error!!!!! And I lose contact with the printer. I have managed to get it back"at the moment".

What's the reason???

Any help Appreciated.
Thank you

Grem · 03-12-2009, 09:36 AM

Did you use the s/w from the supplied disc or d/l it from HP?

I've found that sometimes one works better than the other - so worth trying both for your particular machine.

(I have an HP printer and it's a PITA)

chajun · 03-12-2009, 10:01 AM

Hello downloadedf rom their "HP" website as my disc would not install being xp. regards

**TriggerFinger** · 03-12-2009, 02:25 PM

You get a BSOD and after reboot you cannot connect to the printer anymore?

chajun · 03-12-2009, 04:41 PM

Hello yes that is correct.

**TriggerFinger** · 03-12-2009, 05:06 PM

What is the exact message in the BSOD screen?

03-12-2009, 05:38 AM	#1 (permalink)
chajun Registered User Join Date: Aug 2008 Posts: 27 OS: Win XP HOME	Vista keeps losing my printer Hello I recently went mad and replaced my laptop. The old one had XP the new one a Compaq CQ60 has Vista. I downloaded the software and drivers for my HP C3180 Printer. All goes well but every so often I get a blue screen with a message saying Bug Code error!!!!! And I lose contact with the printer. I have managed to get it back"at the moment". What's the reason??? Any help Appreciated. Thank you

03-12-2009, 09:36 AM	#2 (permalink)
Grem Registered User Join Date: Mar 2009 Posts: 12 OS: Vista SP1	Re: Vista keeps losing my printer Did you use the s/w from the supplied disc or d/l it from HP? I've found that sometimes one works better than the other - so worth trying both for your particular machine. (I have an HP printer and it's a PITA)

03-12-2009, 10:01 AM	#3 (permalink)
chajun Registered User Join Date: Aug 2008 Posts: 27 OS: Win XP HOME	Re: Vista keeps losing my printer Hello downloadedf rom their "HP" website as my disc would not install being xp. regards

03-12-2009, 02:25 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Vista keeps losing my printer You get a BSOD and after reboot you cannot connect to the printer anymore? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-12-2009, 04:41 PM	#5 (permalink)
chajun Registered User Join Date: Aug 2008 Posts: 27 OS: Win XP HOME	Re: Vista keeps losing my printer Hello yes that is correct.

03-12-2009, 05:06 PM	#6 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Vista keeps losing my printer What is the exact message in the BSOD screen? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE