[SOLVED] Gateway Boot Problem

Medtech1 · 03-11-2009, 05:46 PM

I have delt with many issues, but not this one. 1 yr old gateway dual core 4 gig ram. I power up the unit and the first gateway screen appears and stays. will go no further. The HDD is fine. I used it on another laptop. I can get into bios, but nothing else. Will not look for a drive. it just hangs on the first screen.

I do get a message with F10, No TPM or TPM has a problem.

any solutions for me?

**TriggerFinger** · 03-11-2009, 07:10 PM

Message came up when you pressed F10?

Try to boot with a bootable CD/DVD media (Vista installation DVD or an XP installation CD or may be linux live CD).

Post back what happens.

Medtech1 · 03-13-2009, 12:24 PM

I found the problem, removed 1 stick of ram and all worked fine.

**TriggerFinger** · 03-13-2009, 12:31 PM

Good Job! Thanks for the update. Kindly mark the thread as SOLVED if there's nothing further.

03-11-2009, 05:46 PM	#1 (permalink)
Medtech1 Registered User Join Date: Mar 2009 Location: Michigan Posts: 9 OS: Vista Ultimate SP1 My System	[SOLVED] Gateway Boot Problem I have delt with many issues, but not this one. 1 yr old gateway dual core 4 gig ram. I power up the unit and the first gateway screen appears and stays. will go no further. The HDD is fine. I used it on another laptop. I can get into bios, but nothing else. Will not look for a drive. it just hangs on the first screen. I do get a message with F10, No TPM or TPM has a problem. any solutions for me?

03-11-2009, 07:10 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,846 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Gateway Boot Problem Message came up when you pressed F10? Try to boot with a bootable CD/DVD media (Vista installation DVD or an XP installation CD or may be linux live CD). Post back what happens. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-13-2009, 12:24 PM	#3 (permalink)
Medtech1 Registered User Join Date: Mar 2009 Location: Michigan Posts: 9 OS: Vista Ultimate SP1 My System	Re: Gateway Boot Problem I found the problem, removed 1 stick of ram and all worked fine.

03-13-2009, 12:31 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,846 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Gateway Boot Problem Good Job! Thanks for the update. Kindly mark the thread as SOLVED if there's nothing further. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE