Acer Aspire 5100 Doesn't react at all

losalienos · 03-11-2009, 05:30 AM

Hi. It's my first post so i hope I'll do it right. :-)

I've got 2 year old acer aspire 5100 on Vista.
Recently just died on me and when i turned it on again it wasn't responding to keybord, touchpad, usb, cd simply anything. The only thing that reacts is the power button. Is it a hardware or software problem?

Please help me if u can or at least tell me what can be possibly wrong.

Thanks.

Mikhalkov · 03-11-2009, 06:06 AM

Does the screen still come on?

**TriggerFinger** · 03-11-2009, 09:31 AM

Quote:

Originally Posted by losalienos

Hi. It's my first post so i hope I'll do it right. :-)

I've got 2 year old acer aspire 5100 on Vista.
Recently just died on me and when i turned it on again it wasn't responding to keybord, touchpad, usb, cd simply anything. The only thing that reacts is the power button. Is it a hardware or software problem?

Please help me if u can or at least tell me what can be possibly wrong.

Thanks.

How do you know power button works?

losalienos · 03-11-2009, 05:48 PM

I can turn it on and system is loading and everything. Screen is working but it doesn't react. u cannot type anyrhing or move mouse even with external devices. It's like th keybord, touchpad, usb ports werent there and i dont have the ps2 connection in it.

**TriggerFinger** · 03-11-2009, 07:05 PM

Can you still enter BIOS settings? Also have you tried booting into Safe Mode?

losalienos · 03-12-2009, 06:54 AM

Nope. I can't even get to BIOS and i cannot pick the safety mode cause its not reacting on keybord.

**TriggerFinger** · 03-12-2009, 09:33 AM

Have you tried using USB keyboard or mouse? Try to use a USB keyboard and just go into BIOS settings.

losalienos · 03-12-2009, 10:33 AM

Tried that already. Same result, no responce to anything.

**TriggerFinger** · 03-12-2009, 11:03 AM

Sorry I think it could be the motherboard. It could also be a mix of keyboard and mobo problems. May be try replacing the keyboard/touchpad first as it is cheaper than getting a motherboard. It would be good if that solves the keyboard problem. As for the defective USB, may be mobo replacement is needed.

losalienos · 03-12-2009, 11:53 AM

Yeah I was thinking that myself. Thanx anyway.

Danthe Man · 05-07-2009, 01:37 PM

My 5100 is doing the same thing, what did you do to fix problem? thanks.

losalienos · 05-08-2009, 05:32 AM

There was nothing i could do. It's motherboard problem wich really can't be fixed unless u'll change whole motherboard. Sorry

03-11-2009, 05:30 AM	#1 (permalink)
losalienos Registered User Join Date: Mar 2009 Posts: 6 OS: Vista Sp1	Acer Aspire 5100 Doesn't react at all Hi. It's my first post so i hope I'll do it right. :-) I've got 2 year old acer aspire 5100 on Vista. Recently just died on me and when i turned it on again it wasn't responding to keybord, touchpad, usb, cd simply anything. The only thing that reacts is the power button. Is it a hardware or software problem? Please help me if u can or at least tell me what can be possibly wrong. Thanks.

03-11-2009, 06:06 AM	#2 (permalink)
Mikhalkov Tech Hardware Team Join Date: Jan 2009 Location: Atlanta, GA Posts: 384 OS: Windows XP SP3	Re: Acer Aspire 5100 Doesn't react at all Does the screen still come on? __________________ "I have traveled the length and breadth of this country and talked with the best people, and I can assure you that data processing is a fad that won't last out the year." -1957 "Computers in the future may weigh no more than 1.5 tons." -1949

03-11-2009, 05:48 PM	#4 (permalink)
losalienos Registered User Join Date: Mar 2009 Posts: 6 OS: Vista Sp1	Re: Acer Aspire 5100 Doesn't react at all I can turn it on and system is loading and everything. Screen is working but it doesn't react. u cannot type anyrhing or move mouse even with external devices. It's like th keybord, touchpad, usb ports werent there and i dont have the ps2 connection in it.

03-11-2009, 07:05 PM	#5 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,802 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Acer Aspire 5100 Doesn't react at all Can you still enter BIOS settings? Also have you tried booting into Safe Mode? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-12-2009, 06:54 AM	#6 (permalink)
losalienos Registered User Join Date: Mar 2009 Posts: 6 OS: Vista Sp1	Re: Acer Aspire 5100 Doesn't react at all Nope. I can't even get to BIOS and i cannot pick the safety mode cause its not reacting on keybord.

03-12-2009, 09:33 AM	#7 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,802 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Acer Aspire 5100 Doesn't react at all Have you tried using USB keyboard or mouse? Try to use a USB keyboard and just go into BIOS settings. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-12-2009, 10:33 AM	#8 (permalink)
losalienos Registered User Join Date: Mar 2009 Posts: 6 OS: Vista Sp1	Re: Acer Aspire 5100 Doesn't react at all Tried that already. Same result, no responce to anything.

03-12-2009, 11:03 AM	#9 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,802 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Acer Aspire 5100 Doesn't react at all Sorry I think it could be the motherboard. It could also be a mix of keyboard and mobo problems. May be try replacing the keyboard/touchpad first as it is cheaper than getting a motherboard. It would be good if that solves the keyboard problem. As for the defective USB, may be mobo replacement is needed. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-12-2009, 11:53 AM	#10 (permalink)
losalienos Registered User Join Date: Mar 2009 Posts: 6 OS: Vista Sp1	Re: Acer Aspire 5100 Doesn't react at all Yeah I was thinking that myself. Thanx anyway.

05-07-2009, 01:37 PM	#11 (permalink)
Danthe Man Registered User Join Date: May 2009 Posts: 3 OS: visa home premium sp2	Re: Acer Aspire 5100 Doesn't react at all My 5100 is doing the same thing, what did you do to fix problem? thanks.

05-08-2009, 05:32 AM	#12 (permalink)
losalienos Registered User Join Date: Mar 2009 Posts: 6 OS: Vista Sp1	Re: Acer Aspire 5100 Doesn't react at all There was nothing i could do. It's motherboard problem wich really can't be fixed unless u'll change whole motherboard. Sorry