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Old 02-14-2009, 02:11 PM   #1 (permalink)
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Hello new user to this site. I cannot load my profile on my laptop.Can anyone help with this problem? many thanks.
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Old 02-14-2009, 02:46 PM   #2 (permalink)
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Re: user profile

What do you mean by loading your profile? Are you talking about your Windows user account or some other profile?
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Old 02-14-2009, 03:03 PM   #3 (permalink)
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Re: user profile

sorry did not make it clear. Its the windows user account.my laptop uses windows vista if that makes any differance.

Last edited by shandy; 02-14-2009 at 03:06 PM.
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Old 02-14-2009, 03:24 PM   #4 (permalink)
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Re: user profile

Ok so we are looking at Vista user accounts. Now the next question.
Are you having a problem with an existing account or creating a new one for yourself?
If it is an existing account. What is the specific change you are trying to make?
If it is a new one. Do you want to know how or are you getting errors?
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Old 02-14-2009, 03:29 PM   #5 (permalink)
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Re: user profile

when i try to log into my profile i enter my password then i get a message the user profile service failed the log in user file cannot be loaded
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Old 02-14-2009, 03:34 PM   #6 (permalink)
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Re: user profile

Is it the only account on the PC? Try login with the other account to see if it also has an error.
If not go to your user account settings in the control panel and see if the account definitely is there. If it is there, try change your password or another setting and try again
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Old 02-14-2009, 04:01 PM   #7 (permalink)
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Re: user profile

there is a guest acount on this laptop. i can access this account with no problem . i have tried what u have suggested but i still get the same error code.
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Old 02-14-2009, 04:06 PM   #8 (permalink)
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Re: user profile

When did the problem start to occur? Only today? try use System Restore to restore to a point just before the problem started. Seems like something was corruptedin your user account settings.
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Old 02-14-2009, 04:15 PM   #9 (permalink)
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Re: user profile

Yes the problem started today.I have already tried system restore and that didn't work.
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