[SOLVED] No power

suecoo66 · 02-13-2009, 02:08 PM

It seems my daughters Acer Aspire Gemstone 7520 is yet again plagued with problems!
Whilst using it for about half an hour, the screen faded out and then no power. I tried using the power cable from my own Acer Aspire but got nothing. Even the batter seems completely dead.
I've read on some forums that it could be the power jack but wouldn't have the faintest idea on how to fit a new one of these? But if its the power jack wouldn't the battery still work?
All help and advice great appreciated!!!

**TriggerFinger** · 02-13-2009, 03:05 PM

You mean the laptop just shut off while being used and it cannot power ON after that?

Remove the battery and unplug AC adapter. Press and hold the power button for 30 secs atleast. Put back the battery and plug back the AC adapter. Power ON as normal.

Post back what you find out

suecoo66 · 02-14-2009, 03:57 AM

Yes it was in use at the time.
Tried that and still no power, its dead as a dodo unfortunately.

**TriggerFinger** · 02-14-2009, 08:36 AM

Try to power ON with only the battery attached. Make sure battery is good and working. Also try with AC alone. In both attempts observe if you see LEDs light up. If you get no signs of life, it could be the power on switch or the motherboard.

suecoo66 · 02-14-2009, 12:30 PM

Have tried both already, no sign on life and no lights come on.
I took it to the tech guys in PC world they tested the power cable and its fine.
Said if its the motherboard I'd be paying about £200 to replace it which is more than I prepared to pay!

**TriggerFinger** · 02-14-2009, 10:09 PM

It is possible that it is the motherboard that has gone bad. I would definitely consider getting a new laptop if the price difference is not that big.

suecoo66 · 02-16-2009, 12:10 PM

Pleased to report that after takin it to a workshop its the AC adapter thats faulty.
PC World failed to discover this even though they claimed they tested it.
So have now ordered a new one from Amazon.

**TriggerFinger** · 02-16-2009, 12:51 PM

Yep... I am quite surprised why PC World missed that. Oh well... at least now you know for sure.

I am marking this thread as SOLVED.

02-13-2009, 02:08 PM	#1 (permalink)
suecoo66 Registered User Join Date: Jun 2008 Location: Essex Posts: 26 OS: VISTA HOME PREMIUM My System	[SOLVED] No power It seems my daughters Acer Aspire Gemstone 7520 is yet again plagued with problems! Whilst using it for about half an hour, the screen faded out and then no power. I tried using the power cable from my own Acer Aspire but got nothing. Even the batter seems completely dead. I've read on some forums that it could be the power jack but wouldn't have the faintest idea on how to fit a new one of these? But if its the power jack wouldn't the battery still work? All help and advice great appreciated!!!

02-13-2009, 03:05 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,841 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: No power You mean the laptop just shut off while being used and it cannot power ON after that? Remove the battery and unplug AC adapter. Press and hold the power button for 30 secs atleast. Put back the battery and plug back the AC adapter. Power ON as normal. Post back what you find out __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

02-14-2009, 03:57 AM	#3 (permalink)
suecoo66 Registered User Join Date: Jun 2008 Location: Essex Posts: 26 OS: VISTA HOME PREMIUM My System	Re: No power Yes it was in use at the time. Tried that and still no power, its dead as a dodo unfortunately.

02-14-2009, 08:36 AM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,841 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: No power Try to power ON with only the battery attached. Make sure battery is good and working. Also try with AC alone. In both attempts observe if you see LEDs light up. If you get no signs of life, it could be the power on switch or the motherboard. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

02-14-2009, 12:30 PM	#5 (permalink)
suecoo66 Registered User Join Date: Jun 2008 Location: Essex Posts: 26 OS: VISTA HOME PREMIUM My System	Re: No power Have tried both already, no sign on life and no lights come on. I took it to the tech guys in PC world they tested the power cable and its fine. Said if its the motherboard I'd be paying about £200 to replace it which is more than I prepared to pay!

02-14-2009, 10:09 PM	#6 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,841 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: No power It is possible that it is the motherboard that has gone bad. I would definitely consider getting a new laptop if the price difference is not that big. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

02-16-2009, 12:10 PM	#7 (permalink)
suecoo66 Registered User Join Date: Jun 2008 Location: Essex Posts: 26 OS: VISTA HOME PREMIUM My System	Re: No power Pleased to report that after takin it to a workshop its the AC adapter thats faulty. PC World failed to discover this even though they claimed they tested it. So have now ordered a new one from Amazon.

02-16-2009, 12:51 PM	#8 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,841 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: No power Yep... I am quite surprised why PC World missed that. Oh well... at least now you know for sure. I am marking this thread as SOLVED. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE