HP dv9700z Keyboard Help

crescentscapes · 02-09-2009, 07:07 PM

Hello,

I had a little mishap with the keyboard on my HP dv9700z laptop. One of the keys came off and I can't figure out how to get it back on. All of the parts seem to be here, just can't figure out how to put the key back into place. Can anyone possibly explain how to do it, or perhaps direct me to a website with instructions if at all possible? All help is highly appreciated, thank you. By the way, the key that came off is the period key. Thanks.

**TriggerFinger** · 02-09-2009, 10:05 PM

May the link below can help:

http://www.laptoprepair101.com/lapto...-off-keyboard/

crescentscapes · 02-10-2009, 12:11 PM

I tried that but it didn't seem to help, because I can't figure out how to get the two retainer pieces in there, rather than just one. Thanks for the link, tho :).

**TriggerFinger** · 02-10-2009, 12:35 PM

If the clips and retainers are still good, the key cap should just snap on back to the keyboard. However, if any of these are cracked, you need to replace the key (see eBay for this... I was able to order just a key in eBay before.. you just need to tell the seller what sort of clips and retainers you have so they can match it with something similar).

See: http://computers.shop.ebay.com/items...86Q2ec0Q2em282

crescentscapes · 02-10-2009, 03:07 PM

The retainers are still good. The problem is that I have no idea how they should be put in place because I did not purposely take the key off of the keyboard. Let's just say a wonderful dog decided to play around near the keyboard at the wrong time. So, I'm a little lost in how it all fits together to be honest. I really would like to avoid buying a new keyboard. If I have to I will just use it as is, though I would prefer to have the key and retainers put back in place.

**TriggerFinger** · 02-10-2009, 03:43 PM

I suggest you remove the key cap of the key next to it and see how the clips/retainers are assembled in place. Use that as reference and guide on how you will work on the broken one.

If you are not comfortable doing that or if you feel you will be doing more harm than good, ask a friend who knows or bring it to a repair shop.

crescentscapes · 02-10-2009, 04:03 PM

I don't really know many people who know much of anything in regards to computers. I did think about removing the key cap next to it, however, I was afraid I would be doing more harm than good as you already stated (don't know if I would be able to get the cap back on since I don't have any experience with actually assembling a keyboard so to speak). Thank you for your help/advice. It is very much appreciated :).

rbalaji · 02-12-2009, 03:56 PM

Just replace the keyboard and be done with it. They cost less than $30 usually and in most cases it is a simple 5-15 minute procedure.

crescentscapes · 02-13-2009, 12:17 PM

That's what I was thinking about doing later on. Thanks.

rbalaji · 02-16-2009, 08:46 AM

You are welcome, and good luck!

02-09-2009, 07:07 PM	#1 (permalink)
crescentscapes Registered User Join Date: Oct 2008 Posts: 7 OS: Vista	HP dv9700z Keyboard Help Hello, I had a little mishap with the keyboard on my HP dv9700z laptop. One of the keys came off and I can't figure out how to get it back on. All of the parts seem to be here, just can't figure out how to put the key back into place. Can anyone possibly explain how to do it, or perhaps direct me to a website with instructions if at all possible? All help is highly appreciated, thank you. By the way, the key that came off is the period key. Thanks. Last edited by crescentscapes; 02-09-2009 at 07:08 PM.

02-09-2009, 10:05 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: HP dv9700z Keyboard Help May the link below can help: http://www.laptoprepair101.com/lapto...-off-keyboard/ __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

02-10-2009, 12:11 PM	#3 (permalink)
crescentscapes Registered User Join Date: Oct 2008 Posts: 7 OS: Vista	Re: HP dv9700z Keyboard Help I tried that but it didn't seem to help, because I can't figure out how to get the two retainer pieces in there, rather than just one. Thanks for the link, tho :).

02-10-2009, 12:35 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: HP dv9700z Keyboard Help If the clips and retainers are still good, the key cap should just snap on back to the keyboard. However, if any of these are cracked, you need to replace the key (see eBay for this... I was able to order just a key in eBay before.. you just need to tell the seller what sort of clips and retainers you have so they can match it with something similar). See: http://computers.shop.ebay.com/items...86Q2ec0Q2em282 __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE Last edited by TriggerFinger; 02-10-2009 at 12:38 PM.

02-10-2009, 03:07 PM	#5 (permalink)
crescentscapes Registered User Join Date: Oct 2008 Posts: 7 OS: Vista	Re: HP dv9700z Keyboard Help The retainers are still good. The problem is that I have no idea how they should be put in place because I did not purposely take the key off of the keyboard. Let's just say a wonderful dog decided to play around near the keyboard at the wrong time. So, I'm a little lost in how it all fits together to be honest. I really would like to avoid buying a new keyboard. If I have to I will just use it as is, though I would prefer to have the key and retainers put back in place.

02-10-2009, 03:43 PM	#6 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: HP dv9700z Keyboard Help I suggest you remove the key cap of the key next to it and see how the clips/retainers are assembled in place. Use that as reference and guide on how you will work on the broken one. If you are not comfortable doing that or if you feel you will be doing more harm than good, ask a friend who knows or bring it to a repair shop. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

02-10-2009, 04:03 PM	#7 (permalink)
crescentscapes Registered User Join Date: Oct 2008 Posts: 7 OS: Vista	Re: HP dv9700z Keyboard Help I don't really know many people who know much of anything in regards to computers. I did think about removing the key cap next to it, however, I was afraid I would be doing more harm than good as you already stated (don't know if I would be able to get the cap back on since I don't have any experience with actually assembling a keyboard so to speak). Thank you for your help/advice. It is very much appreciated :).

02-12-2009, 03:56 PM	#8 (permalink)
rbalaji Tech, Microsoft Support Join Date: Dec 2008 Location: Chicagoland Posts: 1,193 OS: Windows XP SP3	Re: HP dv9700z Keyboard Help Just replace the keyboard and be done with it. They cost less than $30 usually and in most cases it is a simple 5-15 minute procedure. __________________ Balaji Ramanathan Computers - You can't live with them, you can't live without them!

02-13-2009, 12:17 PM	#9 (permalink)
crescentscapes Registered User Join Date: Oct 2008 Posts: 7 OS: Vista	Re: HP dv9700z Keyboard Help That's what I was thinking about doing later on. Thanks.

02-16-2009, 08:46 AM	#10 (permalink)
rbalaji Tech, Microsoft Support Join Date: Dec 2008 Location: Chicagoland Posts: 1,193 OS: Windows XP SP3	Re: HP dv9700z Keyboard Help You are welcome, and good luck! __________________ Balaji Ramanathan Computers - You can't live with them, you can't live without them!