[SOLVED] 0x0000007b?????

**janouelle** · 02-01-2009, 04:53 AM

When I boot from using the XP installation disks whether it is xp1 or xp2 when it loads just before the point where u are about select ENTER to install it gives the BSOD error(inaccessible boot device,...)I tried it using different CD ROM drives different xp cds to no avail.Windows Vista installs without any problems and works great...But i just have trouble getting xp to go back in. i took out the laptop hard drive connect to my desktop installed win xp disconnect it again and connect it to my laptop as soon i turned on my laptop it doesn't startup like there is no windows installed
the laptop is HP Compaq nc4400 check the following web for specs
http://h10010.www1.hp.com/wwpc/us/en...5-1847961.html

**BCCOMP** · 02-01-2009, 06:24 AM

Hi,
Are you trying to dual boot Vista and XP or just install XP?
What are your BIOS settings set at (default).
If you have the option, set the Harddrive to IDE mode or disable AHCI mode.

It sound to me you have the BIOS configured incorrectly and when you install XP it is looking for the SATA driver.
Seeing Vista installs without issue (it contains Sata drivers, XP does not), this is a good indication.

This may help you:
http://h20000.www2.hp.com/bizsupport...ctID=c00758841

You cannot install XP on another computer and then connect this drive to a different computer. XP will not configure the correct drivers.

Did this computer originally come with Vista?

Thanks,
Bill

**janouelle** · 02-01-2009, 10:35 PM

hello and 10x for ur reply
actually im trying to uninstall vista and install xp
in the bios i've got only the following option
sata native mode it was enable when i tried installing windows xp the i disable it and tried but it didn't work
the computer is designed for windows xp and came with xp as well by the way this notebook got no dvd drive so i connect an external usb drive
i tried to follow the instruction in the web u've provided but didn't know how to download the proper SATA AHCI driver

**BCCOMP** · 02-01-2009, 11:31 PM

Hi,
This is strange seeing XP came with this computer.

Lets try this.
Lets Slipstream XP SP2 (recommended) and the SATA Drivers to a "NEW" CD.
Here is how:
http://www.howtogeek.com/howto/windo...-installation/

Sata Drivers:
http://h20000.www2.hp.com/bizsupport...tem=ob-39831-1

You will have to EXTRACT this driver to a folder and Slipstream it to your Custom XP SP2
CD.

Let me know how you make out.

Thanks,
Bill

**janouelle** · 02-02-2009, 01:33 AM

well mate looks like im having a bloody serious problem i followed the instructions but still getting that blue screen but i tried first with with sata native disable nothing popup during loading files but i got that blue screen i tried again with the sata native enable a message popup saying did not find anyhard disk...............
press enter got blue screen after bit of loading
1 thing when i was creating xp cd with nlite when it says insert single driver i press that browse location of the driver but nothing appear tried the Version: 7.8.0.1012 C of intel matrix storage and i could locate the file that i have to load but this didn't work????

**BCCOMP** · 02-02-2009, 01:49 AM

Try this Sata Driver:
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

Do you have a floppy drive?
Bill

**janouelle** · 02-02-2009, 02:23 AM

yes i do have an external one

**BCCOMP** · 02-02-2009, 02:27 AM

Try to extract the sata file to a floppy disc.
Use the external Floppy drive and press F6 during install process and see if it will pickup the Sata Driver.
If it does you may not need to Slipstream the XP install.
Bill

**janouelle** · 02-02-2009, 03:08 AM

well again i tried with floppy followed ur instructions but didn't work then Slipstreamed the XP install didn't work im still getting the blue screen and all that with the sata native enable but there's something maybe u should know that with the actual xp cd when the sata native is enable i get that message (setup did not find any hard disk ......) and with the Slipstream XP install and the sata native is enable i don't get that message but im still getting the blue screen in both of them :s

**BCCOMP** · 02-02-2009, 05:22 PM

Are you Unzipping (Extracting) these files to a folder and Slipstreamming the folder to CD?
Or are you just putting what you downloaded and putting it on a CD.
I do not know what the issue is?
Can you post what the files are that you are putting on the CD?
Is it what you downloaded or is it what you Extracted (Unzipped) to a folder?
Bill

**janouelle** · 02-02-2009, 11:15 PM

the file that i've downloaded i've extracted the files inside it to a floppy disc first when it didn't work i've extracted those files to a folder named drivers and i've added them using nlite following geek instructions
i did'nt move or copy and paste the folder to the cd
i just followed the instruction i know it's confusing but dats what's happening but let me tell you how i started to get that blue screen when i first bought the laptop it came with windows xp never had issues installing xp then later i installed partition magic 8 coz i had drive c only so i wanted to make it 2 drive c and d d for saving important files then i must done something wrong and it asked to restart the computer and after restarting it came up with error no windows system hard disk something like that .....
since that time i got the blue screen so i took it to a computer engineer 2 days he called me back to go and take it and to find out that he installed win xp on my notebook i asked him what he done he said to me that he took out the hard drive connect it to another pc installed the windows then put it back i did that but nothing
i'll try to post the files i extracted

**BCCOMP** · 02-03-2009, 04:13 AM

Hi,
The issue must be the external drives you are using.
XP is not picking up the sata drivers during the install.

Lets try this.
Set your BIOS to Default settings.
Use this Sata Driver:
http://h20000.www2.hp.com/bizsupport...5&mode=4&idx=1

Format the floppy disk using another computer BEFORE you extract these files to the floppy.

Follow these instructions:

Quote:

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

To use the diskette during a new operating system installation, complete the following steps:

NOTE: A diskette drive is required to use this driver. If an external diskette drive is used, ensure it is plugged into the system.

1. Insert the operating system CD and Power On the notebook to boot from the CD.
2. At the very beginning of the operating system installation, the following prompt is displayed at the bottom of the screen: "Press F6 if you need to install a SCSI or RAID driver...." When the prompt is displayed, press F6.
3. Later in the operating system installation, you are notified that a mass storage device could not be detected. When this notification occurs, press S (S=Specify Additional Device).
4. When prompted, insert the diskette that was created from the SoftPaq file, and then press Enter.
5. Select Intel 82801GBM SATA AHCI Controller (Mobile ICH7M) and press Enter.

NOTE: At this point, the following prompt MAY be displayed, depending on the version of your operating system CD. If the prompt is displayed, press Enter to use the default Windows driver and continue, if it is not displayed, simply continue with Step 6. The prompt reads as follows:
Windows already has a driver that you can use for "Intel (R) 82801GBM SATA AHCI controller (Mobile ICH7M)". Unless the device manufacturer prefers that you use the driver on the floppy disk, you should use the driver in Windows. S=use the driver on floppy ENTER=use the default Windows driver.
6. Continue with the operating system installation, as prompted.

Let me know how you make out.
Bill

**janouelle** · 02-03-2009, 07:22 PM

Bill it didn't work mate i followed the instructions step by step set the bios to default settings extracted the files to the floppy after formatting it i ran xp setup pressed f6 got the message pressed S connected the floppy drive pressed enter i've chosen the "Intel 82801GBM SATA AHCI Controller (Mobile ICH7M)" then pressed enter it took a bit of time loading the file and then took me back to where i was b4 where i have to press S or enter so i pressed enter and xp setup continued the loading until i got the blue screen again honestly that bloody screen i've seen last night in my dreams it's a nightmare :) man i just want to understand why that's happening what's ur suggestions
sorry for troubling u man and i really appreciate ur help and if ur bored of it just 4get

**BCCOMP** · 02-04-2009, 04:28 AM

Hi,
Are you leaving the Floppy disc in the drive for this whole setup (you should).

I am not going to give up on this. The drivers and instructions I post (#12) are right from this model.

See if any of this will help:
http://support.microsoft.com/kb/324103

Is there anything on this drive now (vista)?

If so I would use Kill disk to completely clean the drive. You will loose all info on this drive so be sure you backup any important Data:
http://www.killdisk.com/

Bill

**janouelle** · 02-04-2009, 05:30 AM

i didn't remove the floppy drive until i got the blue screen
there was vista on the hard drive b4 and then when i took it out and connect it to my desktop to reformat it I've installed xp I've used killdisk right away after I've installed xp and the notebook couldn't run it but i'm going to use again and should i repeat all the steps u've provided after using killdisk??

**BCCOMP** · 02-04-2009, 06:10 AM

Yes,
Lets zero out the drive and use the drivers I posted in #12.
Thanks,
Bill

**janouelle** · 02-05-2009, 12:35 AM

Bill bad news man I'm still getting the blue screen I've used killdisk erased all data then followed instructions using floppy it didn't work then i Slipstreamed the folder to the CD and didn't work as well........
again sorry for troubling you and u can just end this issue whenever you like

**BCCOMP** · 02-05-2009, 05:49 AM

Hi,
Boy this is strange.
I must be missing something here.
I am going to call in for backup.

In the meantime run the Harddrive Diagnostic Utility from your Harddrive Manufacture:
http://www.tacktech.com/display.cfm?ttid=287#maxtor

Also run Memtest86+ to test your memory. A link is under my signature.

Thanks,
Bill

**janouelle** · 02-06-2009, 02:10 AM

Bill
hi i ran the hdd diagnostic utility and memtest as well and they passed
thanks

**BCCOMP** · 02-06-2009, 09:14 PM

HI,
I am still not giving up are you?
What XP OS is this 32bit or 64Bit?
When you get to doing the install (pressing F6) do you get the choice of the sata driver?
I am thinking you are.
Do you get to this prompt?

Quote:

Windows already has a driver that you can use for "Intel (R) 82801GBM SATA AHCI controller (Mobile ICH7M)". Unless the device manufacturer prefers that you use the driver on the floppy disk, you should use the driver in Windows. S=use the driver on floppy ENTER=use the default Windows driver.

Bill

02-01-2009, 04:53 AM	#1 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	[SOLVED] 0x0000007b????? When I boot from using the XP installation disks whether it is xp1 or xp2 when it loads just before the point where u are about select ENTER to install it gives the BSOD error(inaccessible boot device,...)I tried it using different CD ROM drives different xp cds to no avail.Windows Vista installs without any problems and works great...But i just have trouble getting xp to go back in. i took out the laptop hard drive connect to my desktop installed win xp disconnect it again and connect it to my laptop as soon i turned on my laptop it doesn't startup like there is no windows installed the laptop is HP Compaq nc4400 check the following web for specs http://h10010.www1.hp.com/wwpc/us/en...5-1847961.html

02-01-2009, 06:24 AM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: 0x0000007b????? Hi, Are you trying to dual boot Vista and XP or just install XP? What are your BIOS settings set at (default). If you have the option, set the Harddrive to IDE mode or disable AHCI mode. It sound to me you have the BIOS configured incorrectly and when you install XP it is looking for the SATA driver. Seeing Vista installs without issue (it contains Sata drivers, XP does not), this is a good indication. This may help you: http://h20000.www2.hp.com/bizsupport...ctID=c00758841 You cannot install XP on another computer and then connect this drive to a different computer. XP will not configure the correct drivers. Did this computer originally come with Vista? Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 02-01-2009 at 06:32 AM.

02-01-2009, 10:35 PM	#3 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: 0x0000007b????? hello and 10x for ur reply actually im trying to uninstall vista and install xp in the bios i've got only the following option sata native mode it was enable when i tried installing windows xp the i disable it and tried but it didn't work the computer is designed for windows xp and came with xp as well by the way this notebook got no dvd drive so i connect an external usb drive i tried to follow the instruction in the web u've provided but didn't know how to download the proper SATA AHCI driver

02-01-2009, 11:31 PM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: 0x0000007b????? Hi, This is strange seeing XP came with this computer. Lets try this. Lets Slipstream XP SP2 (recommended) and the SATA Drivers to a "NEW" CD. Here is how: http://www.howtogeek.com/howto/windo...-installation/ Sata Drivers: http://h20000.www2.hp.com/bizsupport...tem=ob-39831-1 You will have to EXTRACT this driver to a folder and Slipstream it to your Custom XP SP2 CD. Let me know how you make out. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-02-2009, 01:33 AM	#5 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: 0x0000007b????? well mate looks like im having a bloody serious problem i followed the instructions but still getting that blue screen but i tried first with with sata native disable nothing popup during loading files but i got that blue screen i tried again with the sata native enable a message popup saying did not find anyhard disk............... press enter got blue screen after bit of loading 1 thing when i was creating xp cd with nlite when it says insert single driver i press that browse location of the driver but nothing appear tried the Version: 7.8.0.1012 C of intel matrix storage and i could locate the file that i have to load but this didn't work????

02-02-2009, 01:49 AM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: 0x0000007b????? Try this Sata Driver: http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN Do you have a floppy drive? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-02-2009, 02:23 AM	#7 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: 0x0000007b????? yes i do have an external one

02-02-2009, 02:27 AM	#8 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: 0x0000007b????? Try to extract the sata file to a floppy disc. Use the external Floppy drive and press F6 during install process and see if it will pickup the Sata Driver. If it does you may not need to Slipstream the XP install. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-02-2009, 03:08 AM	#9 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: 0x0000007b????? well again i tried with floppy followed ur instructions but didn't work then Slipstreamed the XP install didn't work im still getting the blue screen and all that with the sata native enable but there's something maybe u should know that with the actual xp cd when the sata native is enable i get that message (setup did not find any hard disk ......) and with the Slipstream XP install and the sata native is enable i don't get that message but im still getting the blue screen in both of them :s

02-02-2009, 05:22 PM	#10 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: 0x0000007b????? Are you Unzipping (Extracting) these files to a folder and Slipstreamming the folder to CD? Or are you just putting what you downloaded and putting it on a CD. I do not know what the issue is? Can you post what the files are that you are putting on the CD? Is it what you downloaded or is it what you Extracted (Unzipped) to a folder? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-03-2009, 07:22 PM	#13 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: 0x0000007b????? Bill it didn't work mate i followed the instructions step by step set the bios to default settings extracted the files to the floppy after formatting it i ran xp setup pressed f6 got the message pressed S connected the floppy drive pressed enter i've chosen the "Intel 82801GBM SATA AHCI Controller (Mobile ICH7M)" then pressed enter it took a bit of time loading the file and then took me back to where i was b4 where i have to press S or enter so i pressed enter and xp setup continued the loading until i got the blue screen again honestly that bloody screen i've seen last night in my dreams it's a nightmare :) man i just want to understand why that's happening what's ur suggestions sorry for troubling u man and i really appreciate ur help and if ur bored of it just 4get

02-04-2009, 04:28 AM	#14 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: 0x0000007b????? Hi, Are you leaving the Floppy disc in the drive for this whole setup (you should). I am not going to give up on this. The drivers and instructions I post (#12) are right from this model. See if any of this will help: http://support.microsoft.com/kb/324103 Is there anything on this drive now (vista)? If so I would use Kill disk to completely clean the drive. You will loose all info on this drive so be sure you backup any important Data: http://www.killdisk.com/ Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 02-04-2009 at 04:31 AM.

02-04-2009, 05:30 AM	#15 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: 0x0000007b????? i didn't remove the floppy drive until i got the blue screen there was vista on the hard drive b4 and then when i took it out and connect it to my desktop to reformat it I've installed xp I've used killdisk right away after I've installed xp and the notebook couldn't run it but i'm going to use again and should i repeat all the steps u've provided after using killdisk??

02-04-2009, 06:10 AM	#16 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: 0x0000007b????? Yes, Lets zero out the drive and use the drivers I posted in #12. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-05-2009, 12:35 AM	#17 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: 0x0000007b????? Bill bad news man I'm still getting the blue screen I've used killdisk erased all data then followed instructions using floppy it didn't work then i Slipstreamed the folder to the CD and didn't work as well........ again sorry for troubling you and u can just end this issue whenever you like

02-05-2009, 05:49 AM	#18 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: 0x0000007b????? Hi, Boy this is strange. I must be missing something here. I am going to call in for backup. In the meantime run the Harddrive Diagnostic Utility from your Harddrive Manufacture: http://www.tacktech.com/display.cfm?ttid=287#maxtor Also run Memtest86+ to test your memory. A link is under my signature. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-06-2009, 02:10 AM	#19 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: 0x0000007b????? Bill hi i ran the hdd diagnostic utility and memtest as well and they passed thanks