Optical Drive Issues

chironex · 01-14-2009, 06:12 AM

Hey,

I have a TSSTcorp TS-L632D optical drive on my Asus computer and I have been having problems with it. It often goes back and forth between detected by the computer and undetected by the computer; however, it is not a filters problem because I have already checked that. Furthermore, I have only recently found myself unable to burn CDs: In Nero, the burn process completes successfully, but the verification process fails almost immediately. Should I buy a new drive, or is it a problem with my motherboard?

Thanks.

dai · 01-14-2009, 08:11 AM

check what the nero log lists as the problem with the burn
if the drives disappearing at times pull it out and put it back in it may be just a dirty contact

chironex · 01-14-2009, 01:19 PM

I get a "read error at sector" error.

And what do you mean by "pull it out and put it back in" ? Are you saying that I should crack open my laptop and remove and reinsert the CD?

EDIT: Nevermind, I was able to remove and reinsert the CD burner.

chironex · 01-14-2009, 02:32 PM

Okay, I was able to successfully burn a disc. Good, things are starting to work out :) I'll reply again if the CD disappears again.

dai · 01-14-2009, 03:55 PM

good i will mark it solved if the problem re occurs post back to this thread

chironex · 01-16-2009, 09:18 PM

Alright, my CD drive has mysteriously disappeared again...

dai · 01-17-2009, 12:00 AM

maybe a bad or dirty contact on the back or the drive itself is going
can you see it listed in the bios

chironex · 01-17-2009, 10:52 PM

yes I can. the drive always appears upon startup. it's after a while that it starts switching between visible/nonvisible.

dai · 01-18-2009, 01:47 AM

try removing filters

http://support.microsoft.com/kb/929461

but a bad contact could have enough contact when not under load and not enough when it is under load

chironex · 01-18-2009, 06:38 AM

As I have mentioned earlier, it isn't a filters problem.

Also: I doubt it is a bad contact (such as you have mentioned) because the drive is ALWAYS there on startup and disappears even when going completely unused.

dai · 01-18-2009, 07:29 AM

post the nero log

chironex · 01-18-2009, 11:05 AM

I don't have it.

dai · 01-18-2009, 11:26 PM

do you have a 2 1/2 to 3 1/2 converter cable so you can connect it to a desktop and check if it is the drive itself

chironex · 01-19-2009, 06:44 AM

I don't understand what you're asking me to do.

dai · 01-19-2009, 08:13 AM

to check the drive on another computer to see if it is the drive

chironex · 01-19-2009, 10:12 AM

Hmm. No, I do not have such a converter

dai · 01-19-2009, 12:17 PM

one of these
http://www.topmicrousa.com/250-convert-ide.html

chironex · 01-19-2009, 12:33 PM

I've never even seen anything like that before :)

dai · 01-19-2009, 10:53 PM

take the drive out and clean the contacts on the back

01-14-2009, 06:12 AM	#1 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Optical Drive Issues Hey, I have a TSSTcorp TS-L632D optical drive on my Asus computer and I have been having problems with it. It often goes back and forth between detected by the computer and undetected by the computer; however, it is not a filters problem because I have already checked that. Furthermore, I have only recently found myself unable to burn CDs: In Nero, the burn process completes successfully, but the verification process fails almost immediately. Should I buy a new drive, or is it a problem with my motherboard? Thanks.

01-14-2009, 08:11 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues check what the nero log lists as the problem with the burn if the drives disappearing at times pull it out and put it back in it may be just a dirty contact __________________

01-14-2009, 01:19 PM	#3 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: Optical Drive Issues I get a "read error at sector" error. And what do you mean by "pull it out and put it back in" ? Are you saying that I should crack open my laptop and remove and reinsert the CD? EDIT: Nevermind, I was able to remove and reinsert the CD burner. Last edited by chironex; 01-14-2009 at 01:40 PM.

01-14-2009, 02:32 PM	#4 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: Optical Drive Issues Okay, I was able to successfully burn a disc. Good, things are starting to work out :) I'll reply again if the CD disappears again.

01-14-2009, 03:55 PM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues good i will mark it solved if the problem re occurs post back to this thread __________________

01-16-2009, 09:18 PM	#6 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: [SOLVED] Optical Drive Issues Alright, my CD drive has mysteriously disappeared again...

01-17-2009, 12:00 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues maybe a bad or dirty contact on the back or the drive itself is going can you see it listed in the bios __________________

01-17-2009, 10:52 PM	#8 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: Optical Drive Issues yes I can. the drive always appears upon startup. it's after a while that it starts switching between visible/nonvisible.

01-18-2009, 01:47 AM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues try removing filters http://support.microsoft.com/kb/929461 but a bad contact could have enough contact when not under load and not enough when it is under load __________________

01-18-2009, 06:38 AM	#10 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: Optical Drive Issues As I have mentioned earlier, it isn't a filters problem. Also: I doubt it is a bad contact (such as you have mentioned) because the drive is ALWAYS there on startup and disappears even when going completely unused.

01-18-2009, 07:29 AM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues post the nero log __________________

01-18-2009, 11:05 AM	#12 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: Optical Drive Issues I don't have it.

01-18-2009, 11:26 PM	#13 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues do you have a 2 1/2 to 3 1/2 converter cable so you can connect it to a desktop and check if it is the drive itself __________________

01-19-2009, 06:44 AM	#14 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: Optical Drive Issues I don't understand what you're asking me to do.

01-19-2009, 08:13 AM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues to check the drive on another computer to see if it is the drive __________________

01-19-2009, 10:12 AM	#16 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: Optical Drive Issues Hmm. No, I do not have such a converter

01-19-2009, 12:17 PM	#17 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues one of these http://www.topmicrousa.com/250-convert-ide.html __________________

01-19-2009, 12:33 PM	#18 (permalink)
chironex Registered User Join Date: Jun 2008 Posts: 19 OS: Vista Home Premium SP1	Re: Optical Drive Issues I've never even seen anything like that before :)

01-19-2009, 10:53 PM	#19 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Optical Drive Issues take the drive out and clean the contacts on the back __________________