possible memory issues?

SandraHanyen · 01-13-2009, 07:47 PM

Greetings,

i was advised to address this issue in this area by tetonbob, after his assistance with many issues i was having please refer to this thread for information regarding what has been done to this laptop so far:

"http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/332710-well.html"

the issue is this, once we got the infection corrected i got blasted with a blue screen with the following message:

***Hardware Malfunction***
Call you Hardware vendor for support

NMI: Parity Chack/Memory Parity error
NMI: Channel Check/IOCHK

***The system has halted***

so guidance would be greatly appreciated in hopefuly resolving this issue.

**BCCOMP** · 01-16-2009, 08:01 AM

See if this helps:
http://support.microsoft.com/kb/315223

To test your memory use Memtest86+

Burn the ISO as an image to CD
Boot the computer from CD-Rom first
Allow the test to run and see if you have any errors.

Are you able to go into Safe Mode
If you can uninstall and reinstall the Video driver.

Let us know how you make out.
Bill

SandraHanyen · 01-18-2009, 04:11 PM

ok i will work on that. thank you

**BCCOMP** · 01-18-2009, 05:20 PM

Let us know if you find anything.
Bill

01-13-2009, 07:47 PM	#1 (permalink)
SandraHanyen Registered User Join Date: May 2008 Posts: 25 OS: Vista	possible memory issues? Greetings, i was advised to address this issue in this area by tetonbob, after his assistance with many issues i was having please refer to this thread for information regarding what has been done to this laptop so far: "http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/332710-well.html" the issue is this, once we got the infection corrected i got blasted with a blue screen with the following message: *Hardware Malfunction* Call you Hardware vendor for support NMI: Parity Chack/Memory Parity error NMI: Channel Check/IOCHK *The system has halted* so guidance would be greatly appreciated in hopefuly resolving this issue.

01-16-2009, 08:01 AM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,088 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: possible memory issues? See if this helps: http://support.microsoft.com/kb/315223 To test your memory use Memtest86+ Burn the ISO as an image to CD Boot the computer from CD-Rom first Allow the test to run and see if you have any errors. Are you able to go into Safe Mode If you can uninstall and reinstall the Video driver. Let us know how you make out. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

01-18-2009, 04:11 PM	#3 (permalink)
SandraHanyen Registered User Join Date: May 2008 Posts: 25 OS: Vista	Re: possible memory issues? ok i will work on that. thank you

01-18-2009, 05:20 PM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,088 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: possible memory issues? Let us know if you find anything. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan