gnargnar

ok so my computer had a heart attack today and now it wont boot properly unless it's in safe mode, trying to run chkdsk give me the awesome "not available for raw disks" and i'm dying.
so i checked disk management and it thinks that two halve of my hardrive are ntfs AND fat32...
it's a partitioned drive so that does't seem possible to me...
any help?
oh and system restore doesn't do anything when i click the last "next" button and regcure said it restored to an earlier date, but nothing's better.

i got it to run in normal mode for about a minute and it said "hiberful.sys is corrupted" i think. it was quick, but it was alog those lines.

please HELP!
thanks

gnargnar

ooook so. it ran a chkdsk on c: as long as i didn't ask it to fix or recover anything and it said a bunch of stuff was going to be truncated and asked if i wanted it to turn chains into files and i said no. then i tried to get it to chkdsk and fix on restart and it gave me the raw disc answer again.
i booted it in regular mode and got the blue screen again after about a minute and it said this under "technical info":
stop
0x0000008e (0xc0000005, 0xB13EAB3A, 0XAECDE7E8, 0X00000000)

wth?
thanks

Coolfreak

I think 0x8e is a memory access violation if my memory serves me correctly.

In Safe mode, gather up all the files in the directory C:\Windows\minidump.

Zip the files into one .zip file and upload it in your next post.

Thanks,

-Coolfreak

gnargnar

there's the minidump. thanks coolfreak. you may be a hero, and i promise i wont kill the messenger if you're the bearer of bad news ;)

Attached Files

Minidump.zip (229.8 KB, 2 views)

dai

8e
ram or video

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them


in the device manager uninstall the video card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

gnargnar

brand- acer
video card- ati mobility radeon x1400
cpu- intel core duo t2300 @1.66Ghz
m/board- i can't get my laptop to boot to bios. it pretended to for a second, but then just went past it. i also download "sandra" to find this out, but it can't connect, i'm guessing because my hard drive is fritzy right now?
ram- 2gb ddr2 supports dual channels
power supply- no name/acer
wattage- 19v 4.7a

if i uninstall the video card will it keep the drivers? i don't have a disc for that...

also, it's been acting weird about displaying the color black for a little bit but i couldn't find anything on-line referencing that problem. it slows down if there's a lot of black on screen, and sometimes it displays weird colors and such instead of black in some of the pixels. that makes me think it may indeed be a video card problem EXCEPT it's having serious problems with the hdd.

gnargnar

ok so a couple new developments
when i boot to safe mode i have to press esc to keep it from loading "SPTD.EXE" or it just sits there.
also i accidentally loaded it in regular mode while trying to get to the bios and it says "windows\prefetch\imscinst.exe-2b626103.pf" is corrupt.
i tried pressing ctrl+alt+del+esc to get to bios and it kind of loaded something similar but i have to hold those keys to get it to stay on the screen, and it doesn't really give me the info i'm looking for and it started motherboard-beeping and restarted if i held it too long.

sigh

dai

when you don't indicate a laptop you will receive advice for a desktop
ignore all posted previosly
can you connect an external monitor

gnargnar

sorry! i'm dumb. i can connect a tv via s-video cable? i might be able to take the monitor from this computer i'm on, but i don't know if it has the right connections at the moment, and it's a bit hard to look under the desk with a broken clavicle. i found out SPTD.EXE is assosciated with daemon tools, which i have, so i'm going to uninstall that in a minute and try to delete that other corrupted sys file.

gnargnar

it's an acer 5672 wlmi btw
now it's telling me prefetch\soffice.exe-12d2d56.pf is corrupt when i run it in normal mode, and the hard drive does NOT sound happy... but it sounds fine in safe mode.

dai

if it runs normal in safe mode it would indicate software or driver
in msconfig
disable[untick boxes] of anything you don't need on startup
then try normal mode

gnargnar

i'll do that as soon as avast! finishes its boot scan.
any idea about the "not displaying black well" problem?

thanks

Coolfreak

That could be the problem, as that may sound like a video problem. When I get home, I will look into the mini dump files for you.

-Coolfreak

gnargnar

well after the avast! scan (which found about two pages worth of problems) it booted to normal mode and i still got a message saying i had a corrupt and unreadable file, followed by the blue screen of death. i then booted it in safe mode, and tried msconfig, but it doesn't seem to actually list everything that runs on start up. i've been trying since long before this to get that under control because my computer routinely runs around 70 processes, but msconfig listed around 20-25. i've been loading safe mode as administrator instead of my normal profile so i'll try it in my normal profile today.
looking forward to the results of the minidump
thanks again

gnargnar

well i loaded it in safe mode under my normal account right now, and if i try to access the C: drive it says "the file resycled\boot.com is corrupt" and wont open it. but it opens the c just fine under admin. and i can open files that are on the c through shortcuts and programs and such so the drive isn't wrecked. i searched for resycled\boot.com and it doesn't show up. so it's definitely a software problem, and it's definitely a virus i'd say, but i don't know what to do. is it time to format and re-up windows?

Coolfreak

Well, you could try a reinstall of Windows, I wouldn't jump to a format and starting fresh, at this point.

gnargnar

"I wouldn't jump to a format and starting fresh, at this point."
what do you mean by that? sorry, it's a bit confusing. is there a way to make a boot cd of windows, or do i have to buy it again?

dai

Laptop Recovery Instructions

gnargnar

sorry coolfreak i just re-read that realizing that i could reinstall windows without formatting my hard drive and it made perfect sense. thanks. if i do the recovery instructions you gave me dai, will i keep my data? what about programs etc...?

Coolfreak

I believe all the recovery options provided in the thread dai provided will not delete any of your data.

-Coolfreak