my sound problem

aregram_mab · 11-30-2008, 09:04 PM

hi im new to this site and am wondering if anyone can help me out
i bought a gateway laptop a few months ago, sound worked fine but i had to format, the recovery console was deleted when i got it so i dont have my drivers there anymore, i have everything working fine except my sound, in my device manager i have everything installed except my SM bus controler, but i dont think thats the problem my Realtek AC'97 audio has a yellow circle with the black ! and it says
This device cannot start. (Code 10)

Click Troubleshoot to start the troubleshooter for this device.

iv uninstalled and reinstalled the device and driver from the gateway website aswell as the realtek website...

im wondering if anyone can help me out?

link to my laptop specs
http://support.gateway.com/s/Mobile/...08822sp2.shtml

and heres the site where i got the realtek driver
http://www.realtek.com.tw/downloads/
once at that site i clicked on the AC'97 audio codecs software

dai · 12-01-2008, 01:23 AM

if it is hd sound you need to install the microsoft uaa driver first then the sound driver
http://support.microsoft.com/kb/888111

aregram_mab · 12-01-2008, 09:55 AM

im not sure if its HD sound or not, ill try that tho, hopefully it works!!!!!

aregram_mab · 12-02-2008, 06:16 AM

that didnt work, im still having the same problem....any other ideas? lol

dai · 12-02-2008, 08:21 AM

is this the driver you downloaded from gateway it's the only one listed for your model and xp
http://support.gateway.com/support/d...os=10406&type=

11-30-2008, 09:04 PM	#1 (permalink)
aregram_mab Registered User Join Date: Nov 2008 Posts: 3 OS: Windows XP Home SP3	my sound problem hi im new to this site and am wondering if anyone can help me out i bought a gateway laptop a few months ago, sound worked fine but i had to format, the recovery console was deleted when i got it so i dont have my drivers there anymore, i have everything working fine except my sound, in my device manager i have everything installed except my SM bus controler, but i dont think thats the problem my Realtek AC'97 audio has a yellow circle with the black ! and it says This device cannot start. (Code 10) Click Troubleshoot to start the troubleshooter for this device. iv uninstalled and reinstalled the device and driver from the gateway website aswell as the realtek website... im wondering if anyone can help me out? link to my laptop specs http://support.gateway.com/s/Mobile/...08822sp2.shtml and heres the site where i got the realtek driver http://www.realtek.com.tw/downloads/ once at that site i clicked on the AC'97 audio codecs software

12-01-2008, 01:23 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,229 OS: win 7 32x 64x rtm	Re: my sound problem if it is hd sound you need to install the microsoft uaa driver first then the sound driver http://support.microsoft.com/kb/888111 __________________

12-01-2008, 09:55 AM	#3 (permalink)
aregram_mab Registered User Join Date: Nov 2008 Posts: 3 OS: Windows XP Home SP3	Re: my sound problem im not sure if its HD sound or not, ill try that tho, hopefully it works!!!!!

12-02-2008, 06:16 AM	#4 (permalink)
aregram_mab Registered User Join Date: Nov 2008 Posts: 3 OS: Windows XP Home SP3	Re: my sound problem that didnt work, im still having the same problem....any other ideas? lol

12-02-2008, 08:21 AM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,229 OS: win 7 32x 64x rtm	Re: my sound problem is this the driver you downloaded from gateway it's the only one listed for your model and xp http://support.gateway.com/support/d...os=10406&type= __________________