NC6400 Screen Keeps Going Black

marlon71usa · 11-21-2008, 08:31 PM

I am having a problem that sometimes when I move my NC6400 laptop the screen will just go black. The only thing I can do to bring it back is hold down the power button to power off then turn back on. I will of course lose all my work. It only happens sometimes so I can't really predict or prepare for it. When I say move it I mean maybe sitting on couch or bed and setting it down to go do something. When I return and pick laptop up it might go blank or it might not. It has become pretty frustrating lately. I tried making sure I had latest video drivers, but that didn't work. Any help appreciated.

dai · 11-22-2008, 03:09 AM

sounds like a loose connection
do you set it on a hard surface when you are using it,if not it may be overheating

marlon71usa · 11-22-2008, 09:32 AM

I usually just sit it on my lap. How would I go about checking for a loose connection?

dai · 11-22-2008, 07:43 PM

check the manual
http://h20000.www2.hp.com/bizsupport...Fc01035651.pdf

11-21-2008, 08:31 PM	#1 (permalink)
marlon71usa Registered User Join Date: Nov 2008 Posts: 4 OS: XP SP2	NC6400 Screen Keeps Going Black I am having a problem that sometimes when I move my NC6400 laptop the screen will just go black. The only thing I can do to bring it back is hold down the power button to power off then turn back on. I will of course lose all my work. It only happens sometimes so I can't really predict or prepare for it. When I say move it I mean maybe sitting on couch or bed and setting it down to go do something. When I return and pick laptop up it might go blank or it might not. It has become pretty frustrating lately. I tried making sure I had latest video drivers, but that didn't work. Any help appreciated.

11-22-2008, 03:09 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,622 OS: vista 32x 64x ultimate retail	Re: NC6400 Screen Keeps Going Black sounds like a loose connection do you set it on a hard surface when you are using it,if not it may be overheating __________________

11-22-2008, 09:32 AM	#3 (permalink)
marlon71usa Registered User Join Date: Nov 2008 Posts: 4 OS: XP SP2	Re: NC6400 Screen Keeps Going Black I usually just sit it on my lap. How would I go about checking for a loose connection?

11-22-2008, 07:43 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,622 OS: vista 32x 64x ultimate retail	Re: NC6400 Screen Keeps Going Black check the manual http://h20000.www2.hp.com/bizsupport...Fc01035651.pdf __________________