Compaq-presario-c770TU is not booting.

kipps · 11-20-2008, 11:18 PM

HI there,

These are my laptop config's [ 160 GB HDD, 1GB Ram, Win xp prof, Dual core] and i do have an active Internet broadband Connection.
The primary use of the laptop is for entertainment.

It was working well till last night.

I use kaspersky antivirus software and I used to update it frequently.
The issue started like this, Once the lappie is turned on, it shows the options for 1) safe mode 2) safe mode with networking enabled
3) start windows normally.
IF we go for the 3rd option, it goes till windows logo and come back to the same options.
if we go with first option , it displays some list of drivers and there is no possible way from there.
And I havent tried the other options out there.
The CD drive also not able to open.
Now I dont know, How to go from here

please some one help!!

One more quick question?
I came to know that, Linux os will not be user friendly and cannot be used
for entertainment.
Is it so?
Please help!!

cia0,
Kipps.

**blah789** · 11-21-2008, 07:31 AM

I think when you pick boot normally, the reason it goes back to the menu is because it rebooted (most likely a stop error - aka BSOD - Windows 2000 and higher are set to reboot automatically when encountering those). When you pick safe mode, what was the last driver it attempted to load? That is most likely the culprit (the one that hangs the system). You can attempt to boot into your XP CD (if you have one - NOT a recovery CD), and go to repair, recovery console. Then fiddle with commands like listsvc, enable, and disable. Listsvc basically lists the services and drivers that get loaded at boot time. disable will disable one (your run that to disable the service or driver that caused the hang), and enable will enable it. If you're lost in recovery console, type help and it will display the commands available to you.
One caveat: you should probably report to us which service/driver hangs, because it could be a critical one that's needed for the system to run at all. For example atapi.sys (in which case disabling it is a no-no!)
If all else fails, you can do a repair install. Basically pick repair when booting from the XP CD, then choose automatic repair. It will reinstall XP originally, but without overwriting your data files. However, programs, updates, patches, and everything settings-related will have to be reinstalled manually.

As for Linux not being user-friendly... it's gotten a lot better over time. There will always be a learning curve, but how steep it is may also depend on the distribution you pick. I haven't used Ubuntu, but a lot of people on here say it's a smooth transition for Windows users.

11-20-2008, 11:18 PM	#1 (permalink)
kipps Registered User Join Date: Nov 2008 Posts: 4 OS: xp	Compaq-presario-c770TU is not booting. HI there, These are my laptop config's [ 160 GB HDD, 1GB Ram, Win xp prof, Dual core] and i do have an active Internet broadband Connection. The primary use of the laptop is for entertainment. It was working well till last night. I use kaspersky antivirus software and I used to update it frequently. The issue started like this, Once the lappie is turned on, it shows the options for 1) safe mode 2) safe mode with networking enabled 3) start windows normally. IF we go for the 3rd option, it goes till windows logo and come back to the same options. if we go with first option , it displays some list of drivers and there is no possible way from there. And I havent tried the other options out there. The CD drive also not able to open. Now I dont know, How to go from here please some one help!! One more quick question? I came to know that, Linux os will not be user friendly and cannot be used for entertainment. Is it so? Please help!! cia0, Kipps.

11-21-2008, 07:31 AM	#2 (permalink)
blah789 TSF Enthusiast Join Date: Aug 2008 Posts: 2,439 OS: Windows 2000 SP4 and Windows XP SP3	Re: Compaq-presario-c770TU is not booting. I think when you pick boot normally, the reason it goes back to the menu is because it rebooted (most likely a stop error - aka BSOD - Windows 2000 and higher are set to reboot automatically when encountering those). When you pick safe mode, what was the last driver it attempted to load? That is most likely the culprit (the one that hangs the system). You can attempt to boot into your XP CD (if you have one - NOT a recovery CD), and go to repair, recovery console. Then fiddle with commands like listsvc, enable, and disable. Listsvc basically lists the services and drivers that get loaded at boot time. disable will disable one (your run that to disable the service or driver that caused the hang), and enable will enable it. If you're lost in recovery console, type help and it will display the commands available to you. One caveat: you should probably report to us which service/driver hangs, because it could be a critical one that's needed for the system to run at all. For example atapi.sys (in which case disabling it is a no-no!) If all else fails, you can do a repair install. Basically pick repair when booting from the XP CD, then choose automatic repair. It will reinstall XP originally, but without overwriting your data files. However, programs, updates, patches, and everything settings-related will have to be reinstalled manually. As for Linux not being user-friendly... it's gotten a lot better over time. There will always be a learning curve, but how steep it is may also depend on the distribution you pick. I haven't used Ubuntu, but a lot of people on here say it's a smooth transition for Windows users.