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Old 11-17-2008, 08:47 AM   #1 (permalink)
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OS: xp sp2


sp3 installation problem

hi all,

i'm using a laptop with xp , sp2 pack running.
i come here after recieving help from newbie help forum, which cleared my malware problems ( though some came back ).
here is the link to check the posts if needed:
http://www.newbie.org/help/index.php...opic=5340&st=0

i' ve tried to install sp3 but each time at the end of process it tells me that one of my periferics has a problem and that it caused the failure of the installation.i don't know which one the're refierring to.

all the help will be most appreciated
cheers
arthur
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Old 11-17-2008, 09:26 AM   #2 (permalink)
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Re: sp3 installation problem

Hello adb78,

Maybe the below article will help in installing SP3

http://support.microsoft.com/kb/950717
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Old 11-17-2008, 10:02 AM   #3 (permalink)
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Re: sp3 installation problem

1. backup your data.
2. System recovery
3. If this doesnt work please post back
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Old 11-17-2008, 10:30 AM   #4 (permalink)
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Re: sp3 installation problem

how do i launch a systeme recovery?

cheers
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Old 11-17-2008, 03:40 PM   #5 (permalink)
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Re: sp3 installation problem

Quote:
Originally Posted by adb78 View Post
how do i launch a systeme recovery?

cheers
System recovery is a built-in recovery partition that is loaded in computers. This will overwrite all data on the system.

What is the make/model of your computer?

What peripherals do you have connected to the system while trying the install.

If all else fails you can contact MS for free support on SP3

http://support.microsoft.com/oas/def...3&gprid=522131
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Old 11-17-2008, 05:56 PM   #6 (permalink)
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Re: sp3 installation problem

if you still have an infection it can block the install
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Old 11-18-2008, 08:02 AM   #7 (permalink)
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Re: sp3 installation problem

my computer is a compaq laptop under xp with an amd turion64, nvidia graphic card.
when i launched the install i only had my modem connected, and the peripherals in the laptop.

i knew the systeme recovery was "in" the computer but i forgot from where i launch it.

cheers
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