Vista wont recognise DVDs

Niallr · 11-16-2008, 02:54 PM

Plz help, i have recently purchased a laptop from dell and it has stopped reading dvd roms specifically games. i have reinstalled drivers ect, device manager says that the hardware is working properly and i have tried deleting registers (i think that's what u call them, upper and lower). I've reinstalled vista and still no joy. It just keeps telling me to insert a disk and ejects the current one. Any ideas?

**kev1952** · 11-17-2008, 07:11 AM

Is the disk you are trying to read a copy or original? You said you had reinstalled Vista so I assume the drive read the Vista disk okay, yes?

Niallr · 11-17-2008, 01:16 PM

The disk is an original (football manager 2009), it wont recognise several disks though. Yea it read the vista disk and it still reads some other disks but for some reason wont recognise a lot of games. Its definately not the disk because it works in my mates laptop. Any help would be appreciated. btw I had installed daemon tools before and ive heard this can mess things up.

dai · 11-17-2008, 06:47 PM

yes it can uninstall it and see if it recognises them

**kev1952** · 11-18-2008, 06:12 AM

It's sounding more likely that the DVD drive is on it's way out. Is the machine still under warranty? If so then contact Dell and get it fixed.

11-16-2008, 02:54 PM	#1 (permalink)
Niallr Registered User Join Date: Nov 2008 Posts: 2 OS: Vista	Vista wont recognise DVDs Plz help, i have recently purchased a laptop from dell and it has stopped reading dvd roms specifically games. i have reinstalled drivers ect, device manager says that the hardware is working properly and i have tried deleting registers (i think that's what u call them, upper and lower). I've reinstalled vista and still no joy. It just keeps telling me to insert a disk and ejects the current one. Any ideas?

11-17-2008, 07:11 AM	#2 (permalink)
kev1952 TSF Enthusiast Join Date: Dec 2006 Location: Townsville, Australia Posts: 1,007 OS: Win Vista Home Premium	Re: Vista wont recognise DVDs Is the disk you are trying to read a copy or original? You said you had reinstalled Vista so I assume the drive read the Vista disk okay, yes? __________________ Cheers.... Kev *"The Definition of an Upgrade: Take old bugs out, put new ones in."* Please don't send me PM's for support. Post in the forums for everyone to benefit.

11-17-2008, 01:16 PM	#3 (permalink)
Niallr Registered User Join Date: Nov 2008 Posts: 2 OS: Vista	Re: Vista wont recognise DVDs The disk is an original (football manager 2009), it wont recognise several disks though. Yea it read the vista disk and it still reads some other disks but for some reason wont recognise a lot of games. Its definately not the disk because it works in my mates laptop. Any help would be appreciated. btw I had installed daemon tools before and ive heard this can mess things up.

11-17-2008, 06:47 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,487 OS: win 7 32x 64x rtm	Re: Vista wont recognise DVDs yes it can uninstall it and see if it recognises them __________________

11-18-2008, 06:12 AM	#5 (permalink)
kev1952 TSF Enthusiast Join Date: Dec 2006 Location: Townsville, Australia Posts: 1,007 OS: Win Vista Home Premium	Re: Vista wont recognise DVDs It's sounding more likely that the DVD drive is on it's way out. Is the machine still under warranty? If so then contact Dell and get it fixed. __________________ Cheers.... Kev *"The Definition of an Upgrade: Take old bugs out, put new ones in."* Please don't send me PM's for support. Post in the forums for everyone to benefit.