John Paul

The entertainment touchpad on my Acer Aspire 8920 has stopped responding for me, it shows that the volume is on high and it's muted at the same time..despite the sound working fine when I use the volume icon on the desktop toolbar. Can anyone help me with this please?

AJB

Hello John!

I have the same problem, dit you allready resolve yours?

Greetings from holland
Annette

ddshade

I have the exact same problem, (I have the same model of Aspire... the 8920) It just happened yesterday and I don't know why. The mute and the entire volume touchpad areas are lit up, and thats it. I can modify the volume through my mixer on the taskbar, but thats it. I want my next track option back! :/

-Please send an email if anyone gets ahold of a fix
Thanks!

Wooity

Hi

I have an acer aspire 6920 and my entertainment touch pad has stopped working to. Did anyone find an answer to this problem only I'm stuck as to what to do?

Please help.

ddshade

Sorry mate, but I'm still in the same position as you. I'm not down to send away my laptop to have it fixed if I can find an easy fix like resetting the software that makes the finger launchpad work.

I'll keep checking back here in hopes of finding a solution as it appears to not be uncommon. If I find anything I'll post it here too.

I have come to realize that with it not working, I find it extremely annoying to alt tab to change track, mute or change the volume.

ddshade

I have fixed mine, shortly after I posted last. This is to all who have been having this problem. Turn off your Acer Aspire 8920, take out the battery, put the battery back in, turn it on.

Problem solved. If not, look up cinedash touchpad on google, I read somewhere it may have to do with Acer eRecovery.

First try the battery thing though, as it worked for me first try! =D

dazdncnfuzd333

I have had this exact problem for the last four months.

I contacted acer via email and they recommended uninstalling the device and if it didn't fix it to do a system restore. Uninstalling it did not work and I didn't want to lose all my software and go through the hassle so I just left it.

Just found this forum and the battery solution fixed it!

Thanks for posting!!!

Legsie

Nice one dude, that sorted it for me, i had tried the usual cleaning and restarting to no avail.
battery worked though so thanks, saved me the restore

one thing that does bother me though, when im typing the end of the sentence ends up at the beginning, i think its the mouse sensitivity, must check that

prakash26in

Thanks!!! This battery solution really worked on my 6920, as well.

ddshade

No problem guys, I simply got lucky and googled untill I found the solution, and figured that I would try to help out others who couldn't get proper tech support out of Acer...

On another note, I've been getting a good deal of BSoD's on my 8920.
(Blue screens of death)... And I can't find the precise cause, although I have a 3 year warranty, I want to see if there is a solution without having to bring it in. ( I called in where I bought it and they said it was 35 bucks to run a diagnostic, if they find a problem then I get my money back and they replace whatever parts are defective)

I was just wondering if anyone of you has been getting similar problems. The crashes occur when I run either simple programs like Skype, or games such as Left 4 Dead, but not persistantly... It's hit or miss.

baloo2k

Thanks Guys. Removing the battery did the trick for me too with my 8920.