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| Laptop Support Support Forum for laptops; Sony, Toshiba, HP, Acer, Dell |
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#1 (permalink) |
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Registered User
Join Date: Sep 2008
Posts: 7
OS: xp
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help please
ive had this for a while now....
i have 2 ram sticks, 128mb, and 2 ram SLOTS as well, but only 1 slot works, when i insert a stick into that slot i get a 3 3 1 beep message at startup, what would be the next thing i do except new motherboard??? thanks. |
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#2 (permalink) |
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Manager, Hardware Forums
Join Date: Jul 2004
Location: west australia
Posts: 56,267
OS: win 7 32x 64x rtm
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Re: help please
check they are seated properly
run memtest on the sticks 1 stick at a time http://www.memtest.org/ with xp you need a min of 512mg ram preferably 1g [2x512]
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#3 (permalink) |
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Registered User
Join Date: Sep 2008
Posts: 7
OS: xp
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Re: help please
well the actuall problem isnt that its not seated properly, the problem is that it doesnt recognize it even though its in all the way, so i can only use 1 ram, thats why i wanna know if there is something i can do to fix this.
but thank you for your answer. |
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#4 (permalink) |
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Moderator, Hardware Team
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 17,961
OS: Win7
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Re: help please
What brand and model PC do you have or IF it's a custom build Brand and model Motherboard?
What Brand and Part number Ram? Did the Ram come in the PC or do you or someone add it? |
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#6 (permalink) |
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Moderator, Hardware Team
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 17,961
OS: Win7
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Re: help please
The brand and model number are all I need, I see it's a laptop,
If the memory did work at one time and now does not then either 1 stick has gone bad or become unseated, or lastly it's a problem with the socket. Have you tried testing 1 stick at a time? Sodimm's can be tough to get properly seated at times and will come loose from a jolt that laptops get sometimes. I say to try putting the known good stick into the other slot if you haven't already done so. These are the beep codes you have described Three short beeps, pause, three more short beeps, and one short beep. 1. DIMM. 2. System board From> http://www-307.ibm.com/pc/support/si...ut=printLenovo So it either a bad memory stick or a bad board. |
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#7 (permalink) |
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Registered User
Join Date: Sep 2008
Posts: 7
OS: xp
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Re: help please
id say its the board because i tried both sticks on 1 socket (one at a time of course), and they both worked, then when i try them both on the other slot it gives me the beep message, well thanks alot anyway you helped me alot!
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