Laptop Freezes At Windows Setup Screen

kevin gray · 10-21-2008, 10:47 AM

Please can someone tell me what direction i should look in to fix a lapyop that freezes at the blue windows setup screen. no response from keyboard or mouse.i bought this at a garage sale and was told that it just started happening and there was no recollection of the laptop having fallen. i have no boot up discs at all. thanks in aadvance if you can help

**TriggerFinger** · 10-21-2008, 03:49 PM

Replace the RAM first. If symptoms persists, run HDD diagnostics and CHKDSK /R using an XP install CD. If you do not have an XP install CD, borrow or get one.

jellyhogs · 12-09-2008, 01:25 PM

genius triggerfinger..how does he chkdsk if his computer locks up at setup screen? you have to access recovery console or some kind of command prompt..but sounds like he's locked out.

**TriggerFinger** · 12-10-2008, 01:02 AM

Quote:

Originally Posted by jellyhogs

genius triggerfinger..how does he chkdsk if his computer locks up at setup screen? you have to access recovery console or some kind of command prompt..but sounds like he's locked out.

I guess you are right...but without any information on what part of the install it failed, I just guessed that it could be the part when it started to install into the hard drive. Recovery Console runs from the CD and RAM. With a functioning mobo, a good RAM and working CD/DVD drive, he is not locked out yet, thus the CHKDSK suggestion... but then again I could be wrong...

If you have a better solution to help resolve the issue, please do join in.

10-21-2008, 10:47 AM	#1 (permalink)
kevin gray Registered User Join Date: Oct 2008 Posts: 1 OS: xp	Laptop Freezes At Windows Setup Screen Please can someone tell me what direction i should look in to fix a lapyop that freezes at the blue windows setup screen. no response from keyboard or mouse.i bought this at a garage sale and was told that it just started happening and there was no recollection of the laptop having fallen. i have no boot up discs at all. thanks in aadvance if you can help

10-21-2008, 03:49 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,160 OS: Windows 7 Beta, Vista SP1, XP SP3, PCLinuxOS2007	Re: Laptop Freezes At Windows Setup Screen Replace the RAM first. If symptoms persists, run HDD diagnostics and CHKDSK /R using an XP install CD. If you do not have an XP install CD, borrow or get one. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest HOW TO BURN AN ISO FILE

12-09-2008, 01:25 PM	#3 (permalink)
jellyhogs Registered User Join Date: Aug 2008 Posts: 1 OS: XP Home, Pro and Vista	Re: Laptop Freezes At Windows Setup Screen genius triggerfinger..how does he chkdsk if his computer locks up at setup screen? you have to access recovery console or some kind of command prompt..but sounds like he's locked out.