CD-ROM not responding

DeadKing · 10-18-2008, 01:06 AM

Hello.
I have a little problem with my notebook. For some time my CD-ROM refuse to work. When I boot into system everything seems to be ok, CD-ROM led is flashig properly and responding to eject button. Problem comes when I try to use it. System do not "see" it. Not in explorer, not in hadware manager, not at all. I tried to check it in bios, but not even bios can find it.
It happend to me some time ago, but when I reboot everthing comes to normal and work for some time. Then again and again more often. Now I can't use it any more. Any ideas?

HW: Acer Travelmate 5510 original
SW: Win XP home

dai · 10-18-2008, 03:31 AM

try removing the filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#

DeadKing · 10-18-2008, 04:04 AM

Lower Filters removed (Upper not found). No change.

dai · 10-18-2008, 04:09 AM

uninstall it from the device manager and reboot and check it

DeadKing · 10-18-2008, 05:22 AM

Ah. It is called "device manager" not "hardware manager"... Nevermind. I can't uninstal it since it is not listed there. Every singel piece of software I have says same thing - two CD-ROMs found; both virtual (Daemon Tools), none physical.

dai · 10-18-2008, 07:11 AM

uninstall this Daemon Tools

DeadKing · 10-18-2008, 08:30 AM

Daemon Tools uninstalled. No result.
BTW thank you for helping.

dai · 10-18-2008, 08:40 AM

did you reboot and check it after uninstalling
uninstall your burning software and reboot and reinstall it
normally i would suggest trying the drive in another computer to check it
but it's a bit difficult with a laptop
it could be a dirty laser
dirty contacts on the back drive
or the drive could have gone

DeadKing · 10-18-2008, 09:51 AM

Of course I did.
And after uninstalling burning software - still no result.
Normaly I would try drive in another computer, check contacts and so. But laptop...

dai · 10-18-2008, 09:56 AM

do you know how to take it out and put it back in,if it is dirty contacts it may clean them off
run a lens sleaner on the laser or clean it by hand

DeadKing · 10-18-2008, 10:08 AM

Well... I did not tried to remove it. Since I never did it before I planed to do it as last thing. But it seems there is not other way...

10-18-2008, 01:06 AM	#1 (permalink)
DeadKing Registered User Join Date: Apr 2008 Posts: 20 OS: XP	CD-ROM not responding Hello. I have a little problem with my notebook. For some time my CD-ROM refuse to work. When I boot into system everything seems to be ok, CD-ROM led is flashig properly and responding to eject button. Problem comes when I try to use it. System do not "see" it. Not in explorer, not in hadware manager, not at all. I tried to check it in bios, but not even bios can find it. It happend to me some time ago, but when I reboot everthing comes to normal and work for some time. Then again and again more often. Now I can't use it any more. Any ideas? HW: Acer Travelmate 5510 original SW: Win XP home

10-18-2008, 03:31 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,769 OS: win 7 32x 64x rtm	Re: CD-ROM not responding try removing the filters scroll down to how here http://support.microsoft.com/?scid=k...060&x=12&y=13# __________________

10-18-2008, 04:04 AM	#3 (permalink)
DeadKing Registered User Join Date: Apr 2008 Posts: 20 OS: XP	Re: CD-ROM not responding Lower Filters removed (Upper not found). No change.

10-18-2008, 04:09 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,769 OS: win 7 32x 64x rtm	Re: CD-ROM not responding uninstall it from the device manager and reboot and check it __________________

10-18-2008, 05:22 AM	#5 (permalink)
DeadKing Registered User Join Date: Apr 2008 Posts: 20 OS: XP	Re: CD-ROM not responding Ah. It is called "device manager" not "hardware manager"... Nevermind. I can't uninstal it since it is not listed there. Every singel piece of software I have says same thing - two CD-ROMs found; both virtual (Daemon Tools), none physical.

10-18-2008, 07:11 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,769 OS: win 7 32x 64x rtm	Re: CD-ROM not responding uninstall this Daemon Tools __________________

10-18-2008, 08:30 AM	#7 (permalink)
DeadKing Registered User Join Date: Apr 2008 Posts: 20 OS: XP	Re: CD-ROM not responding Daemon Tools uninstalled. No result. BTW thank you for helping.

10-18-2008, 08:40 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,769 OS: win 7 32x 64x rtm	Re: CD-ROM not responding did you reboot and check it after uninstalling uninstall your burning software and reboot and reinstall it normally i would suggest trying the drive in another computer to check it but it's a bit difficult with a laptop it could be a dirty laser dirty contacts on the back drive or the drive could have gone __________________

10-18-2008, 09:51 AM	#9 (permalink)
DeadKing Registered User Join Date: Apr 2008 Posts: 20 OS: XP	Re: CD-ROM not responding Of course I did. And after uninstalling burning software - still no result. Normaly I would try drive in another computer, check contacts and so. But laptop...

10-18-2008, 09:56 AM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,769 OS: win 7 32x 64x rtm	Re: CD-ROM not responding do you know how to take it out and put it back in,if it is dirty contacts it may clean them off run a lens sleaner on the laser or clean it by hand __________________

10-18-2008, 10:08 AM	#11 (permalink)
DeadKing Registered User Join Date: Apr 2008 Posts: 20 OS: XP	Re: CD-ROM not responding Well... I did not tried to remove it. Since I never did it before I planed to do it as last thing. But it seems there is not other way...