Windows 2000 stuck in 16 colors! Help! - Page 3

**BCCOMP** · 10-13-2008, 11:38 PM

Can you tell us what it says in your Belarc Report under Video Adapters?
Thanks,
Bill

hitech · 10-14-2008, 07:53 AM

The fact that it is reading your flash drive tells me that the chipset is installed. you told us that all your belarc report said is Nividia. We have tried those. just to be sure. I have choosen your language and windows 2000. run the chipset install and let us know if it said already installed.
http://h20000.www2.hp.com/bizsupport..._I20521-104339

Niklas T. · 10-14-2008, 01:14 PM

Installed, and it want me to restart the computer so i did, what next?

hitech · 10-14-2008, 01:47 PM

now install the video drivers like you did the first time

Niklas T. · 10-14-2008, 02:10 PM

Now i didn`t really understand? First time? When?

hitech · 10-14-2008, 02:19 PM

this driver
http://h20000.www2.hp.com/bizsupport...tem=pv-45372-1

Niklas T. · 10-15-2008, 12:03 AM

What now?

**BCCOMP** · 10-15-2008, 12:07 AM

Hi Niklas T,
Thank you for PM the Everest report. You video card is a nVIDIA GeForce2 MX/MX 400 (Creative 3D Blaster Annihilator 2 MX) Video Adapter
According to the report the drivers we have tried should have worked.
That being said, I want you to do the following.
Shut down your PC and reboot.
Upon reboot, go into your BIOS (setup) and select the default or optimal settings, SAVE and exit.
NOTE: If you do not have these options look for something to do with the Video and besure AGP is enabled. You report states that it is disabled.
Let the PC reboot to win2000
Check to see if you can increase your resolution. If not Download and install this driver:
http://www.soft32.com/download_184815.html

Lets see if that resolves the issue.
I have also attached the report so others helping can view it.
Thanks,
Bill

Niklas T. · 10-15-2008, 04:10 AM

BIOS setup? Where is it?

**BCCOMP** · 10-15-2008, 07:40 AM

HI Niklas T.
The SETUP option (F10) when you first boot up the PC is your BIOS.
Here is how to use the setup feature:
http://bizsupport.austin.hp.com/bc/d.../c01127195.pdf
Hope this helps.
Bill

Niklas T. · 10-15-2008, 07:59 AM

My F10 Doesn`t work?

**BCCOMP** · 10-15-2008, 08:15 AM

Restart the PC and continously tap on the F10 key BEFORE it goes into loading windows.
(at the COMPAQ Splash screen).
Bill

Niklas T. · 10-15-2008, 02:45 PM

It doesn`t work, it pop-up`ed a Keyboard Error

**BCCOMP** · 10-15-2008, 02:59 PM

Check the connections or the keyboard.
Shut off the PC and double check your connections.
There is a chance that the keyboard is faulty.

When I say F10 key, this does not mean press F and then 1,0.
On the keyboard above the MAIN Keys, you should see F1 through F12, You need to press F10 key during bootup to get to the Setup program.
Bill

Niklas T. · 10-16-2008, 02:09 AM

Double Check? From Control panel or where?

**BCCOMP** · 10-16-2008, 06:04 AM

Now I do not understand.
Did you get into the setup (BIOS)?
Bill

Niklas T. · 10-16-2008, 09:21 AM

No, because i don`t even know what you mean

hitech · 10-16-2008, 09:53 AM

your keyboard could have a f lock key. look for it at the top of your keyboard. if it does, hit it so the light goes on above it. make sure that light is on when you are hitting f10 at compaq splash screen. once we get you into bios we will explain what to do.

Niklas T. · 10-16-2008, 10:06 AM

Ok,i hitted F10 at the Compaq screen but where is the BIOS setup?

**BCCOMP** · 10-16-2008, 10:27 AM

Did it get a screen similar to this (see attachment)
If your PC is showing your desktop then you did not go to the BIOS.
Bill

10-13-2008, 11:38 PM	#41 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,979 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Windows 2000 stuck in 16 colors! Help! Can you tell us what it says in your Belarc Report under Video Adapters? Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-14-2008, 07:53 AM	#42 (permalink)
hitech Tech Hardware Team Join Date: Oct 2007 Location: Kansas Posts: 612 OS: Windows	Re: Windows 2000 stuck in 16 colors! Help! The fact that it is reading your flash drive tells me that the chipset is installed. you told us that all your belarc report said is Nividia. We have tried those. just to be sure. I have choosen your language and windows 2000. run the chipset install and let us know if it said already installed. http://h20000.www2.hp.com/bizsupport..._I20521-104339 __________________

10-14-2008, 01:14 PM	#43 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! Installed, and it want me to restart the computer so i did, what next?

10-14-2008, 01:47 PM	#44 (permalink)
hitech Tech Hardware Team Join Date: Oct 2007 Location: Kansas Posts: 612 OS: Windows	Re: Windows 2000 stuck in 16 colors! Help! now install the video drivers like you did the first time __________________

10-14-2008, 02:10 PM	#45 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! Now i didn`t really understand? First time? When?

10-14-2008, 02:19 PM	#46 (permalink)
hitech Tech Hardware Team Join Date: Oct 2007 Location: Kansas Posts: 612 OS: Windows	Re: Windows 2000 stuck in 16 colors! Help! this driver http://h20000.www2.hp.com/bizsupport...tem=pv-45372-1 __________________

10-15-2008, 12:03 AM	#47 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! What now?

10-15-2008, 04:10 AM	#49 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! BIOS setup? Where is it?

10-15-2008, 07:40 AM	#50 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,979 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Windows 2000 stuck in 16 colors! Help! HI Niklas T. The SETUP option (F10) when you first boot up the PC is your BIOS. Here is how to use the setup feature: http://bizsupport.austin.hp.com/bc/d.../c01127195.pdf Hope this helps. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-15-2008, 07:59 AM	#51 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! My F10 Doesn`t work?

10-15-2008, 08:15 AM	#52 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,979 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Windows 2000 stuck in 16 colors! Help! Restart the PC and continously tap on the F10 key BEFORE it goes into loading windows. (at the COMPAQ Splash screen). Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-15-2008, 02:45 PM	#53 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! It doesn`t work, it pop-up`ed a Keyboard Error

10-15-2008, 02:59 PM	#54 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,979 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Windows 2000 stuck in 16 colors! Help! Check the connections or the keyboard. Shut off the PC and double check your connections. There is a chance that the keyboard is faulty. When I say F10 key, this does not mean press F and then 1,0. On the keyboard above the MAIN Keys, you should see F1 through F12, You need to press F10 key during bootup to get to the Setup program. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-16-2008, 02:09 AM	#55 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! Double Check? From Control panel or where?

10-16-2008, 06:04 AM	#56 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,979 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Windows 2000 stuck in 16 colors! Help! Now I do not understand. Did you get into the setup (BIOS)? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-16-2008, 09:21 AM	#57 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! No, because i don`t even know what you mean

10-16-2008, 09:53 AM	#58 (permalink)
hitech Tech Hardware Team Join Date: Oct 2007 Location: Kansas Posts: 612 OS: Windows	Re: Windows 2000 stuck in 16 colors! Help! your keyboard could have a f lock key. look for it at the top of your keyboard. if it does, hit it so the light goes on above it. make sure that light is on when you are hitting f10 at compaq splash screen. once we get you into bios we will explain what to do. __________________

10-16-2008, 10:06 AM	#59 (permalink)
Niklas T. Registered User Join Date: Oct 2008 Posts: 35 OS: Windows XP Professional	Re: Windows 2000 stuck in 16 colors! Help! Ok,i hitted F10 at the Compaq screen but where is the BIOS setup?