Dead alienware? Black screen.

merilu · 10-10-2008, 12:06 PM

Hi everyone,
my alienware 5150 was working perfectly as usual and today it turned on but the screen remained black. Nothing happens. At all. I could rescue all my info in perfect conditions but I don't want to start rebooting or doing anything without a leading idea??? I use it for arch drawing and, of course, I have a deadline on Monday, and of course, I'm outside the US (Latin America) with no local telephone tech support. Should I add PLEASE HELP MEEEE????

dai · 10-10-2008, 12:16 PM

see if you see a screen if you shine a torch on it
try connecting a monitor to it and see if you see the screen on that

merilu · 10-10-2008, 12:22 PM

did that. not a screen issue.

dai · 10-10-2008, 12:44 PM

did you see anything when you shined a torch on it
did you try a monitor
the first will indicate if it is the backlight,inverter
the second will determine if it is the video card or chip

10-10-2008, 12:06 PM	#1 (permalink)
merilu Registered User Join Date: Oct 2008 Posts: 2 OS: xp	Dead alienware? Black screen. Hi everyone, my alienware 5150 was working perfectly as usual and today it turned on but the screen remained black. Nothing happens. At all. I could rescue all my info in perfect conditions but I don't want to start rebooting or doing anything without a leading idea??? I use it for arch drawing and, of course, I have a deadline on Monday, and of course, I'm outside the US (Latin America) with no local telephone tech support. Should I add PLEASE HELP MEEEE????

10-10-2008, 12:16 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,200 OS: win 7 32x 64x rtm	Re: Dead alienware? Black screen. see if you see a screen if you shine a torch on it try connecting a monitor to it and see if you see the screen on that __________________

10-10-2008, 12:22 PM	#3 (permalink)
merilu Registered User Join Date: Oct 2008 Posts: 2 OS: xp	Re: Dead alienware? Black screen. did that. not a screen issue.

10-10-2008, 12:44 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,200 OS: win 7 32x 64x rtm	Re: Dead alienware? Black screen. did you see anything when you shined a torch on it did you try a monitor the first will indicate if it is the backlight,inverter the second will determine if it is the video card or chip __________________