red_headphones

This morning, I had my first BSOD on my laptop. (~2 years old - Special Edition HP dv6500/CT Pavilion Notebook PC running XP SP3 and Intel Core 2 Duo Processor T7100.)

I get the BSOD and it isn't even there for a second. My laptop automatically reboots and now there isn't even anything coming up on the screen. I just see the lights on the keyboard come on as it reboots, and I can hear the drives running, but then it crashes and reboots again... like this over and over and over. Nothing on the screen whatsoever. I've seen some posts with this problem, but none where the screen isn't coming up.

Here's what was plugged into it at the time:
- iPod nano (I had just received sync errors saying the sync files could not be located for the nano. I thought it had something to do with the itunes update it was making me download at the time. maybe not?)
- 500GB WD external HD
- HP printer
- wireless mouse

I can't obviously recall all of the programs that were running at the time but I know that I was checking email in Firefox, running iTunes, and downloading the iTunes 8.0.1 updates... so I'm guessing those would have been taking up the most resources at the time.

Please tell me there's some way to save this.... I have no idea where to start. I don't have it with me at the moment since I'm at work, but suggestions would be greatly appreciated. If you need any more info I can try to answer the best I can for now. Thanks for your help.

torrk

Hello, Ihad the Same problem, this is how I fixed it
I changed the boot sequence back to the default setting then I reinstalled os I also deleted partions and created new one, did all updates SP2 and SP3 etc.
you might what to try this.

dai

torrk
this is a laptop
download and run the hard drive makers diognostic utility on the hard drive
http://www.tacktech.com/display.cfm?ttid=287
tap f8 when booting and try
last known good configuration
does the laptop offer a non destructive recovery option