Damaralenoire

Right i will start with some specifications for you

HP COMPAQ Presrio C300 Laptop

2 Years Old

running XP Home

Norton Internet security (Crap i know)


Basically, I was using my laptop last week, did some emailing, done some game playing, Switched laptop off in usual manner, came back six hours later, switched laptop back on, as the computer starts to load, the screen froze for a couple of seconds, screen went black and rebooted itself. It will keep on rebooting itself continuously as it fails to start up.

NOW, with what knowledge i do have, I waited for it to restart and pressed F5 to get into it in Safe Mode, but again it will reboot before yetting anywhere

So then I though the worst and so when it rebooted I pressed F11 to do a system recovery. IT DID NOT reboot during this and actually carried out the system recovery which took about 45 minutes, it said it was succesful upon completion and so the laptop restarted but the same problem happening as before. restarting after failing to load.
When system restarted I pressed F10 to do a Hard Drive check which took about an hour but the hard drive passed its test and had no problems. But my laptop will still not get far in loading, as soon as the COMPAQ screen appears it will reboot.

ANY IDEAS PLEASE
I AM DESPERATE

TriggerFinger

Test the RAM. Use Memtest86+.

Damaralenoire

I am not sure how you do this, is that an option hidden somewhere or do i need to type that in at a certain point of the loading process

TriggerFinger

In my sig is a link where you can download Memtest86+. Download the tool into your Desktop. With Nero or ImgBurn burn the ISO image file into a blank CD. Now pop this CD into your laptop and boot from it. You may need to make some changes in boot sequence in BIOS settings to make this possible. Btw DO NOT COPY the ISO file directly to the blank CD as this would not WORK.

Damaralenoire

When you say it wont work if you copy the ISO file directly to the blank cd (Is that straight from its download)

Because i have saved the file to my desktop, copied it to disk and put the disk into my laptop after change the bios setup utility to run the cdrom first on loading the computer, but nothing is happening.

Very graeful for your help

TriggerFinger

Yep that's it.. Use ImgBurn or Nero then that would work.